Ratings based on 130 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom pa

Posted May 11, 2015
Pros: The lobby was pretty and check in was friendly.
Location: We were there for basketball tournament
Room was small,as were the supposed queen beds. The room was clean. No breakfast included and when's I booked hotel I thought we talked about that. So for the price, better off staying in a holiday express.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Business trip

Posted Apr 20, 2015
Pros: Bed and pillow comfortable
Found cleaning persons Mountain Dew, half gone, and debris on floor.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

Nice hotel

Posted Apr 16, 2015
Pros: It was clean and comfortable.
Cons: The bathrooms don't have adequate venilation to get the moisture out. Have to towel the mirror off!
Location: Several eating places from fast food to Red Lobster and Bob Evans. Gas stations at the end of the block. Couple of bars including one in the hotel.
We were well satisfied with the hotel. Restaurant/bar wasn't very good. We found other places to eat, but there are several choices nearby. Felt that the addition of a local phone book or information about the area would have been nice to have, but the maids were knowlegable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco, CA

Good location

Posted Apr 6, 2015
Pros: Seems to be recently updated. Clean lobby nice restaurant
Cons: Room bathroom could use some maintenance, appearance of water leaking around the tub had been there for a while. Tub drained really slow
Location: Good central location to restaurants and local watering holes. Nice bowling ally is just across the street.
Stayed for a week, convenient location. Good access to local restaurants.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Willoughby, Ohio

Felt safe, clean, and quiet.

Posted Mar 22, 2015
Only there overnight, but used the pool and really enjoyed it. Would return definitely.
5 out of 5
Recommended
for Couples
by Davidfrom Akron, Ohio

Valentine's getaway

Posted Feb 16, 2015 on Hotels.com
Was great. Only problem was the hot tub in the pictures doesn't exist anymore. It's been filed in. This is the second time this has happened to me using hotels.com Other than that I'd rate everything 5 star.
4 out of 5
Recommended
for Business Travelers
by Terryfrom Illinois

Holiday Inn Mentor

Posted Jan 19, 2015 on Hotels.com
Hotel is good, mattress is cheap. Has restaurant on site so you don't get breakfast for free. You can add it and prepay with booking. It is just a buffet style, and basically same stuff that at others hotels you get included. No menu service for breakfast.
4 out of 5
Recommended
for Families
by Ajayfrom Fort Wayne,IN

Good Customer Service

Posted Jan 4, 2015 on Hotels.com
Breakfast is good.
4 out of 5
Recommended
for Families
by A verified traveler

Would stay again

Posted Jan 3, 2015 on Hotels.com
Front desk staff were very responsive to my needs for the two requests I made and the other interactions we had with them. Restaurant staff was more on the inattentive side for dinner and very slow due to understaffing for breakfast. It looks like the pool area used to have a hot tub at one time, but they no longer do. That was a little bit of a letdown.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Clean and comfortable

Posted Jan 3, 2015 on Hotels.com
We were happy with the cleanliness, amenities and friendly service.