Ratings based on 134 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from so cal
Adequate for overnight or a few days.Posted Jun 23, 2015
All hotel staff was wonderful and very friendly. Housekeeping seems understaffed and overwhelmed. Of the 6 nights there, only one time was our roomed serviced at a decent time if at all.
for Everyoneby A verified traveler
The stay.Posted Jun 14, 2015
Awesome service. Front desk "Chris" was very accommodating and welcoming. nice rooms clean and comfortable. perfect location. Recommend this Holiday Inn if you stay in this area. no regrets.
by A verified traveler from washington dc
Only decent hotel on the west side of MentorPosted Jun 12, 2015
Pros: The staff in the restaurant were very nice as was the front desk person during the day.
Cons: See above
Location: Great location to be near restaurants and major roads.
The front lobby was very nice and the room was clean. However, the drain in the shower was completely backed up so you had to stand in about 5 inches of water when you showered. The sheets were all pilled so a little uncomfortable. The toilet flush was super loud as was the air conditioner.
by A verified traveler from pa
Posted May 11, 2015
Pros: The lobby was pretty and check in was friendly.
Location: We were there for basketball tournament
Room was small,as were the supposed queen beds. The room was clean. No breakfast included and when's I booked hotel I thought we talked about that. So for the price, better off staying in a holiday express.
for Business Travelersby A verified traveler
Business tripPosted Apr 20, 2015
Pros: Bed and pillow comfortable
Found cleaning persons Mountain Dew, half gone, and debris on floor.
for Everyoneby A verified traveler from Michigan
Nice hotelPosted Apr 16, 2015
Pros: It was clean and comfortable.
Cons: The bathrooms don't have adequate venilation to get the moisture out. Have to towel the mirror off!
Location: Several eating places from fast food to Red Lobster and Bob Evans. Gas stations at the end of the block. Couple of bars including one in the hotel.
We were well satisfied with the hotel. Restaurant/bar wasn't very good. We found other places to eat, but there are several choices nearby. Felt that the addition of a local phone book or information about the area would have been nice to have, but the maids were knowlegable.
for Everyoneby A verified traveler from San Francisco, CA
Good locationPosted Apr 6, 2015
Pros: Seems to be recently updated. Clean lobby nice restaurant
Cons: Room bathroom could use some maintenance, appearance of water leaking around the tub had been there for a while. Tub drained really slow
Location: Good central location to restaurants and local watering holes. Nice bowling ally is just across the street.
Stayed for a week, convenient location. Good access to local restaurants.
for Everyoneby A verified traveler from Willoughby, Ohio
Felt safe, clean, and quiet.Posted Mar 22, 2015
Only there overnight, but used the pool and really enjoyed it. Would return definitely.
for Familiesby A verified traveler
Posted Mar 18, 2015 on Hotels
for Couplesby David from Akron, Ohio
Valentine's getawayPosted Feb 16, 2015 on Hotels
Was great. Only problem was the hot tub in the pictures doesn't exist anymore. It's been filed in. This is the second time this has happened to me using hotels.com Other than that I'd rate everything 5 star.