Thank you for providing feedback on your recent stay with us. We sincerely apologize for the inconvenience you experienced, and we appreciate your patience. It is disheartening to learn that the pool and hot tub were not available, and we understand the frustration caused by the capacity issues and cleanliness concerns. Additionally, we regret the inconvenience caused by the out-of-service elevator. We are actively addressing these issues to ensure they are rectified and won't recur in the future. On a positive note, we are glad to hear that you found your room clean and appreciated the convenience of our location near Crocker Park. We would be honoured to have the opportunity to welcome you back and provide you with a much-improved experience.

Thank you for sharing your feedback about your recent stay with us. We sincerely apologize for the issues you encountered during your initial room assignment, especially with cleanliness and noise. We understand the importance of a quiet and clean environment, and it is disappointing to hear that we fell short of your expectations. If your travels bring you back to the area, we would be grateful for another opportunity to provide you with a better experience.

Thank you for choosing to stay at our hotel and for taking the time to share your experience. We're pleased to hear that you enjoyed our pool and hot tub facilities during your Saturday night stay. We understand that weekends can be busier, and we appreciate your understanding. It was a pleasure hosting you, and we hope to welcome you back for another comfortable and enjoyable stay whenever your travels bring you to the area.

We appreciate you taking the time to share your recent experience at our DoubleTree location. Please accept our sincere apologies for the challenges you encountered during your stay. It is disheartening to hear about the disruptions caused by the convention attendees. We understand the impact this had on your overall comfort, and we share your concern about the importance of maintaining a peaceful environment for all guests. Furthermore, we are truly sorry for the condition of the linens in your room. This is not reflective of the high standards we strive to maintain. Regarding your interaction with our management team, we apologize for any confusion or inconvenience caused. Your feedback is valuable to us, and we will use it to improve our communication and responsiveness to guest concerns. We hope you would consider giving us another chance to provide you with the exceptional experience you deserve.

Thank you for choosing to stay with us at DoubleTree, and for taking the time to share your positive feedback. We're delighted to hear that you found our hotel clean, comfortable and our staff attentive to your needs. Our team strives to provide exceptional service, and it's rewarding to know that we met your expectations during your visit. If you have any further comments or suggestions on how we can enhance your experience in the future, please feel free to share. We look forward to welcoming you back for another enjoyable stay.

Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your understanding regarding the short-staffed situation at the front desk. Our team is working hard to ensure that all guests receive the attention and service they deserve. We're pleased to hear that, despite the challenges, you found our hotel to be a great value for the money. Your positive comments motivate us to continue delivering excellent experiences to our guests. We look forward to welcoming you back for another enjoyable visit.

Thank you for taking the time to provide your feedback. We appreciate your honest evaluation of your recent stay. We apologize for any disturbance caused by the noise in the pool area and hallways. We have addressed this matter with our team to ensure we take appropriate measures to maintain a peaceful environment for all guests. We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay.

Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your positive rating the opportunity to address your concerns. We regret any inconvenience caused by guests smoking outside the building and littering cigarette butts on the ground, our team strives to maintain a clean and pleasant environment for all guests, and we will take additional measures to address this issue promptly. We look forward to welcoming you back in the future and providing an even more enjoyable experience.

Thank you for taking the time to share your feedback with us. We're pleased to hear that you had a generally positive experience during your stay. However, your satisfaction is our top priority, and we strive to make every aspect of your stay exceptional.If there are specific areas where we can improve and earn that extra star, please feel free to share more details. Your insights are valuable, and we appreciate the opportunity to enhance our services.We hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay.

We sincerely apologize for the extensive delay you experienced during check-in and for the overall cleanliness issues you encountered during your stay, and we regret that we fell short of your expectations.We understand the importance of a prompt and clean arrival, and we are truly sorry for any inconvenience caused by the delay and the issues with the washer machine. Rest assured that we are actively addressing these concerns with our team to prevent a recurrence.Your experience is not reflective of our standards, and we appreciate you bringing it to our attention. Please be assured that we take your feedback seriously, and we will use it to make the necessary improvements.If you consider giving us another chance, we are committed to providing you with the exceptional stay you deserve.

Thank you for taking the time to share your experience with us. We sincerely apologize for any inconvenience you experienced during your stay. Please know that we are addressing the issues you mentioned, including the mold on the shower curtain, dated elements, and peeling wallpaper. Our goal is to provide a comfortable and enjoyable stay for all our guests, and we are committed to making the necessary improvements. Thank you for choosing our hotel, we hope you will consider giving us another opportunity to provide you with a more positive experience in the future.

Thank you for sharing your feedback following your recent stay with us. We apologize for the shortcomings you experienced during your time at our hotel. Maintaining a clean and comfortable environment for our guests is our top priority, and we regret that we fell short of your expectations in this regard. Please know that your comments have been shared with our housekeeping and maintenance teams for immediate attention and improvement. We hope to have the opportunity to welcome you back in the future to demonstrate the improvements we have made.

Thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconveniences you encountered during your stay. We're sorry to hear that the pool area and hallways were colder than expected. Please know that your comfort is our priority, and we will investigate the issues you mentioned to ensure they are addressed promptly. We understand the importance of a clean and comfortable environment for our guests, and we regret any shortcomings in this regard. We also apologize if our team's engagement with you fell short of expectations. We will use your comments to reinforce the importance of proactive communication with our guests.

Thank you for sharing your experience with us. It is disheartening to learn that we fell short of your expectations, and we sincerely apologize for the shortcomings you encountered during your stay. We appreciate your kind acknowledgment of our staff's efforts and the enjoyment of our signature cookies. However, we understand that this alone does not compensate for the overall discomfort you experienced. Please be assured that we take your feedback seriously, and your comments will be instrumental in guiding our improvement efforts. Thank you for your understanding, and we hope for the opportunity to regain your trust during any future visits.

Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your input and apologize for the inconveniences you experienced during your visit. We understand that the cleanliness of the rooms did not meet your expectations, we apologize for any oversight in our housekeeping service. We also regret any disturbances caused by the presence of a hockey tournament, resulting in increased activity in the halls. While we strive to accommodate various guest needs, we understand this may have impacted your experience negatively. We hope you'll consider staying with us again in the future, allowing us the opportunity to provide you with a more enjoyable experience.

Thank you for taking the time to provide detailed feedback about your recent stay with us. We sincerely apologize for the numerous issues you encountered, and we understand the impact it had on your experience. It is disheartening to learn that the room you received did not align with your reservation preferences, additionally, we share your disappointment regarding the condition of the pool area. We assure you that these issues are not reflective of our usual standards, and your observations have been shared with our management team to address these concerns promptly. We appreciate your patience and understanding during this unfortunate situation and hope to have the opportunity to welcome you back for a much-improved stay in the future.

Thank you for choosing to stay with us and for taking the time to share your experience. We're delighted to hear that our warm chocolate chip cookies added a sweet touch to your check-in, creating a memorable welcome for you. We apologize for any disturbance caused by the noise in the hallways. Your feedback is valuable, and we'll take steps to address this issue to enhance the overall experience. We appreciate your understanding, and we hope to have the opportunity to welcome you back with another enjoyable stay.

Hi Diana, thank you for choosing us! We're delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon!

Hi Andrew, we're thrilled you had a great stay! Your positive rating means a lot to us. Come back soon for another wonderful experience.

We sincerely apologize for the disappointment and inconvenience you experienced during your recent stay with us. We understand the frustration of expecting a poolside room and learning that the pool was closed, especially after confirming its availability with our staff before booking. Your feedback is valuable, and we recognize the need for improved communication to prevent such situations in the future. We are truly sorry for any disruption this caused to your plans and the disappointment it brought your grandchildren.