Ratings based on 402 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Great location!

Posted Jul 17, 2014
The location of this hotel is excellent. Within walking distance to many attractions. Across the street from 4th street restaurants and bars, short walk to baseball stadium and basketball arena. A little longer walk to rock and roll hall of fame. The parking garage is very close and easy to access. Loved the hard wood floors in the room. This hotel will be my first choice when traveling to cleveland in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from Western New York

Nice hotel. Close to Progressive Field.

Posted Jul 13, 2014
Cons:
Location:
Myself and a friend spent 2 nights at this hotel. We came to see the NY Yankees play the Cleveland Indians. It's a short walk to the ball park and a little longer walk to the Rock and Roll Hall of Fame. The room was large and the beds comfortable. The free breakfast is like most hotel breakfasts. I like free. There are plenty of places to eat and have a beer or two that are close by. Cleveland is a nice city. I will go there again and when I do, I will stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to Indians stadium

Posted Jul 10, 2014
I have stayed in this hotel the last two times I have gone to an Indians game. I wouldn't stay anywhere else.
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis

Great location, yesteryear charm

Posted Jul 9, 2014
Pros: The repurposed bank building, the size of the room, the décor, the convenience.
Cons: Include an exhaust fan in the bathroom and offer flatter pillows; yours are too fluffy, both the firm and soft pillows.
Location: The hotel is conveniently located for the theater district and was it was a reasonable walk from the hotel to the Rock and Roll Hall of Fame.
The room was ample with lovely hardwood floors and attractive décor. The bed was slightly uncomfortable but unusable pillows; they were too full, not flat enough. There was no exhaust fan in bathroom, so mirror fogged easily. the breakfast was okay, better than many, but I have had better at a hotel breakfast buffet. the parking was very convenient, reasonably priced, and had in-out privileges.
5 out of 5
Recommended
for Everyone
by A verified traveler from LaSa

Great downtown location!

Posted Jul 8, 2014
Pros: Surprisingly large room with lovely hardwood floors. Very clean. Efficient housekeeping. Friendly, knowledgable staff. Very comfortable king size bed!
Cons: Room furniture is a bit dated. Could also use a bar fridge.
Easy walking distance to baseball and basketball and great restaurants including the warehouse district. Easy access to the Rock and Roll hall of Fame, Science Center and NFL stadium using the free downtown trolley that goes right by the hotel. Excellent free breakfasts provided.
1 out of 5
by A verified traveler from greensboro nc.

4th of july weekend in Cleveland ohio

Posted Jul 7, 2014
Pros: it was old great building and location downtown
Cons: cleaning and better food and educate your staff and get a lobby restroom
Location: none
lobby was very dirty there was enx. cords on the floor and papers and items all over and no air on all the lobbies and hall ways was very hot. morning breakfast was very plain all sugar items we do not eat any sugar for health reasons. some of staff was very lazy not a clue what was going on and they mix up my bill over charge me and I will have see in a few days to see what I was charge .
4 out of 5
Recommended
for Everyone
by A verified traveler from ohioan

Classy hotel, great location

Posted Jul 7, 2014
Reasonable price Everything within walking distance
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff easy parking

Posted Jul 6, 2014
Will stay here again the place was clean and the staff polite and were very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2014
Cons: Sheets fit bed poorly. Could have had more towels. Would have been nice to have a refrigerator in room
Stayed with 3 girlfriends for a night downtown, concert, dinner and casino.
4 out of 5
Recommended
for Everyone
by A verified traveler

Love the location!

Posted Jun 28, 2014
This was a very nice hotel. I loved the wood floors in the rooms. All in all everything was really good. The staff was amazing and the location was right in downtown cleveland which is walking distance from everything. The only thing that was a bummer was the toilet would run a lot but it wasnt that big of a deal.