Ratings based on 406 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from cleveland

Posted Jul 27, 2014
Rooms are nice, big, and clean. Only one negative thing was not enough lighting in the room
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Central Location

Posted Jul 27, 2014
Location: Rock and Roll Hall of Fame Museum is a brisk walk, but recommend parking close to the museum. They are plenty of parking areas.
My wife and I stopped here on our was across the country and we were very pleased with accommodations from the start. The location is centrally located in downtown Cleveland allowing you easy access to all restaurants and attractions. The beds are extremely comfortable and the towels are super soft.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient Location

Posted Jul 25, 2014
Large, clean rooms. Comfortable queen sized beds. Very pleasant staff. The negatives were the very small elevators and no in room fridge or movies.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Charlotte, NC

Great place to stay Downtown Cleveland

Posted Jul 21, 2014
Pros: Clean rooms, good location, comfortable beds, nice bathrooms, good parking location
Cons: no microwave or refrigerator in room, no lobby area (no bar or waiting area) in case you needed to meet someone or wait for someone
I was really pleased with my stay at this hotel - I was in town for a long weekend for a wedding, so I stayed three nights. The hotel is in a classic old building in downtown Cleveland, and the rooms have all been remodeled. The rooms are clean, chicly decorated, the beds are REALLY comfortable, free wifi and the bathrooms are really nice/clean. The location of the hotel right on Euclid downtown is excellent for walking everywhere. Breakfast in the morning is included, and parking is literally right around the corner. However here are the detractors: there was neither a refrigerator neither a microwave in the room, and there really isn't a real lobby area if you needed to relax or just wait for someone. It's literally just a small desk by some elevators in a small building. Meeting someone in your lobby would be an issue since there is no waiting area or bar, but that's the main downside. Overall, quite pleasing stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Great location!

Posted Jul 17, 2014
The location of this hotel is excellent. Within walking distance to many attractions. Across the street from 4th street restaurants and bars, short walk to baseball stadium and basketball arena. A little longer walk to rock and roll hall of fame. The parking garage is very close and easy to access. Loved the hard wood floors in the room. This hotel will be my first choice when traveling to cleveland in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from Western New York

Nice hotel. Close to Progressive Field.

Posted Jul 13, 2014
Cons:
Location:
Myself and a friend spent 2 nights at this hotel. We came to see the NY Yankees play the Cleveland Indians. It's a short walk to the ball park and a little longer walk to the Rock and Roll Hall of Fame. The room was large and the beds comfortable. The free breakfast is like most hotel breakfasts. I like free. There are plenty of places to eat and have a beer or two that are close by. Cleveland is a nice city. I will go there again and when I do, I will stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to Indians stadium

Posted Jul 10, 2014
I have stayed in this hotel the last two times I have gone to an Indians game. I wouldn't stay anywhere else.
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis

Great location, yesteryear charm

Posted Jul 9, 2014
Pros: The repurposed bank building, the size of the room, the décor, the convenience.
Cons: Include an exhaust fan in the bathroom and offer flatter pillows; yours are too fluffy, both the firm and soft pillows.
Location: The hotel is conveniently located for the theater district and was it was a reasonable walk from the hotel to the Rock and Roll Hall of Fame.
The room was ample with lovely hardwood floors and attractive décor. The bed was slightly uncomfortable but unusable pillows; they were too full, not flat enough. There was no exhaust fan in bathroom, so mirror fogged easily. the breakfast was okay, better than many, but I have had better at a hotel breakfast buffet. the parking was very convenient, reasonably priced, and had in-out privileges.
5 out of 5
Recommended
for Everyone
by A verified traveler from LaSa

Great downtown location!

Posted Jul 8, 2014
Pros: Surprisingly large room with lovely hardwood floors. Very clean. Efficient housekeeping. Friendly, knowledgable staff. Very comfortable king size bed!
Cons: Room furniture is a bit dated. Could also use a bar fridge.
Easy walking distance to baseball and basketball and great restaurants including the warehouse district. Easy access to the Rock and Roll hall of Fame, Science Center and NFL stadium using the free downtown trolley that goes right by the hotel. Excellent free breakfasts provided.
1 out of 5
by A verified traveler from greensboro nc.

4th of july weekend in Cleveland ohio

Posted Jul 7, 2014
Pros: it was old great building and location downtown
Cons: cleaning and better food and educate your staff and get a lobby restroom
Location: none
lobby was very dirty there was enx. cords on the floor and papers and items all over and no air on all the lobbies and hall ways was very hot. morning breakfast was very plain all sugar items we do not eat any sugar for health reasons. some of staff was very lazy not a clue what was going on and they mix up my bill over charge me and I will have see in a few days to see what I was charge .