GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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One King Bed Executive With Jet Tub
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Standard Room
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1 King Executive With Jacuzzi Smoking
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1 King Bed Smoking
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1 Queen Bed Suite Jacuzzi Nonsmoking
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1 Queen Bed Nonsmoking
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2 Queen Beds Smoking
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
Holiday Inn Express Hotel & Suites Cleveland Downtown features a spa tub and a fitness facility. Business amenities consist of a business center, audio-visual equipment, and small meeting rooms. A complimentary breakfast is offered. Event facilities include conference/meeting rooms and exhibit space. This business-friendly hotel also offers an arcade/game room, multilingual staff, and gift shops/newsstands. Business services and currency exchange can be provided. Onsite parking is available (surcharge).
Rooms
Holiday Inn Express Hotel & Suites Cleveland Downtown offers 141 air-conditioned accommodations with video-game consoles and complimentary newspapers. Televisions come with satellite channels and pay movies.
Rooms are equipped with wireless Internet access. Business-friendly amenities include desks and multi-line phones with voice mail; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and wake-up calls can be requested.
Room Amenities
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Holiday Inn Express Hotel & Suites Cleveland Downtown
of guests recommend
out of 57 reviews
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Showing 1 - 10 results (of 57) · See more Holiday Inn Express Hotel & Suites Cleveland Downtown reviews
“Fantastic value for the money”
The staff is super friendly, helpful and accommodating. The building used to be an old bank building. They kept a lot of the old architectural details when completely restoring the rooms. There are beautiful wood floors in all the rooms and the hallways; HUGE windows; super high ceilings. My single room was VERY large; lovely towels; both firm and soft comfy pillows. They offer "green" options like choosing not to have your towels and linens changed every day. Did I mention the super friendly staff? I've stayed here three years in a row, and will do so again!
“Browns Game”
Very nice, large rooms. Great central location in downtown. Close to everything including the Browns stadium.
“Average Quality”
Stayed for 3 nights. Room clean but the building is not very well maintained. The bed was quite noisy. Had access to a breakfast buffet that covered only the minimal requirements for a meal.
“my experience”
Not very apt experience
“Charm of its own”
All staff at this hotel could not have been more friendly or helpful. Being that it's located in an old bank building made it all the more interesting. Rooms were very large. Close to downtown attractions. Would definitely come back here.
“Historic building in a central location”
I was surprised to find the Holiday Inn Express housed in the old Cleveland National Bank building. Although there was remodeling going on in the lobby area, my room was clean and spacious with high ceilings, hardwood floors and literally enough space to roller skate. The charm of the the high windows and reclaimed floors makes this property stand out. It's central location in the middle of downtown Cleveland makes it convenient to restaurants and visitor attractions. The wood floors did mean there was more noise that would be typical in a carpeted building and the elevators are small because of the age of the building. I did NOT take advantage of the breakfast since I was going to a meeting, but the staff was very pleasant and helpful. Parking is in the garage around the corner.
“Wouldnt recommend”
I booked this place as it was a holiday Inn and expected a decent quality. Firstly i booked a non smoking room but was given a smoking room and a curt "thats all we have" attitude. They said they will shift me to a non smoking room the following day but i didnt hear from them. The rooms were clean and large but the bed was just a disaster. The springs had pretty much lost all there tension and the bed just sunk in and creaked constantly. Pillows were terrible and I didnt get to sleep at all. The bedside lamp didn't have any bulbs in them. I would not recommend this place.
“Loved It!”
The hotel rooms are huge, and the rooms have beautiful floor to ceiling windows! The location is great, and the staff were friendly!
“very nice stay at this hotel”
we were very satisfied with this hotel,we would recomend it to anyone who needs a hotel in downtown cleveland.the people treated us very good,they were all really helpfull and friendly.
“Don't stay here!!”
I was very excited about this hotel. It looked really nice online and it is in a good location, but the staff is EXTREMELY RUDE and disrespectful. I had an issue with guests in the room next to me, and when I called the front desk for help, the security guard called me on the hotel phone and basically told me there was no issue. I asked for my bed linens to be changed the second night because there were so many stains on the sheets, but it was never done. The food tray in the room had stains on it and the ice bucket was dirty. There were gum and candy wrappers in the room when I checked in, and the walls are paper thin, to the point that I could actually hear the people next door breathing heavily while sleeping. Very disappointing, and while the neighborhood is vibrant, the hotel experience is not worth it when there are so many other hotels on downtown Cleveland.
Showing 1 - 10 results (of 57) · See more Holiday Inn Express Hotel & Suites Cleveland Downtown reviews
Hotels near Cleveland Browns Stadium
629 Euclid Ave Cleveland, 44114 United States of America
Nearby Points of Interest
Location Highlights
The preferred airport for Holiday Inn Express Hotel & Suites Cleveland Downtown is Cleveland, OH (CLE-Hopkins Intl.) - 15.9 km / 9.9 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Downtown Cleveland, Ohio, United States of America: A former industrial powerhouse on the southern edge of Lake Erie, Cleveland is known today for its service economy. It is also home to Rock n Roll Hall of Fame. The Cleveland Cavaliers (NBA) play at Quicken Loans Arena and the Cleveland Indians (AL) at Progressive Field both venues are downtown. Art lovers flock to the Cleveland Museum of Art in the nearby University Circle neighborhood.
629 Euclid Ave Cleveland, 44114 United States of America
