Ratings based on 151 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Harlan, KY
Pleasant SurprisePosted Jul 19, 2015
The hotel was considerably cheaper than the hotels close by ($135 night vs $185-$229 night). I consider it an excellent choice was would definitely stay again.
for Everyoneby A verified traveler
business stayPosted May 21, 2015
Hotel is brand new. Very clean. Staff seemed to be working out the kinks. I asked for a local jogging map and they had no idea what I was talking about. Also, the room had an in room coffee maker, but all the options were decaf!
for Couplesby William from Fairview, Pa.
Surprise Birthday Celebration StayPosted Apr 21, 2015 on Hotels
We found all the staff, from the valet to front desk, to be very professional and courteous. The hotel itself was top notch, with one of the most comfortable beds and large amenity filled bathrooms we have ever encountered. Would definitely stay there again as well as recommend it to friends and family.
for Business Travelersby Min Liong
Posted Apr 21, 2015 on Hotels
for Everyoneby A verified traveler from novi MI
Nice hotel close to orchestra concertPosted Apr 16, 2015
Almost perfect except one point I.e. There was no bath tub in room.
for Couplesby james from Farmington Hills MI
weekend in ClevelandPosted Apr 14, 2015 on Hotels
Proximity to Cleveland Clinic gave us a n opportunity to explore and discover that amazing institution. Easy access to everything in town.
for Everyoneby A verified traveler from Louisiana
Convenient to Cleveland ClinicPosted Apr 12, 2015
A way better then run of the mill Hotel that is also connected to the Clinic. Really nice for those coming from out of state. Hotel was spotless. Staff helpful. We were welcomed just after midnight which was a much later time then planned due to flight cancelations. Pleasant stay. One minor blip probably due to late arrival..pass word to WiFi was on key card packet and we were not told until I ask desk person how to stay connected. Will I stay there again? Absolutely!
for Everyoneby A verified traveler from Los Angeles, CA
clean and spacious room; courteous staffPosted Apr 12, 2015
Pros: Very clean; modern design; decent restaurants downstairs; very helpful and courteous staff; reasonable room rate makes this a good value.
Cons: ventilation in my room could be quieter; walls are thin so better noise insulation might help.
Location: smack in the middle of the Clinic Cleveland complex which is why most guests stay in this hotel.
I booked this hotel on Expedia for a trip from LA accompanying my son for his admitted student program at CWRU nearby. It's 5-10 min. walk from CWRU. There are almost no cabs in that part of Cleveland; I Uber'd once instead of walking, and it cost $6.50 at 1.5x normal usage. Not a walk I would recommend in bad weather, BTW. The hotel is surrounded by the Cleveland Clinic (CC) complex; in fact, the architecture makes one think that it was built as part of the CC. It is connected to the hospitals, and almost all of the guests were there because of the CC. Apparently, the CC is closed on weekends. So when I tried to get a ride to the airport Sat. morning, it took the bell captain 20 min. to get a cab. I ended up using Uber again which took 11 min. In short, it's a very nice hotel and really geared toward people visiting the CC.
for Everyoneby A verified traveler from omaha, ne
close to clevelandPosted Mar 29, 2015
Pros: location, clean, people
Cons: breakfast was a little pricey
Location: if you need to be close to hospitals, you are. if you want to tour museums, you can. if you are visiting universities, thery are there.
this hotel is close to hospitals, universities, and downtown cleveland. conditions were great, staff very accomidating and food good.
by A verified traveler from mexico
Convenient to Cleveland ClinicPosted Feb 8, 2015
Room is cleaned very late and some times it us not cleaned at all