InterContinental Suites Hotel Cleveland

Coffee maker didn't work nor did electric mirror on stand work. I didn't want anyone e in my room, so I didn't ask for it to be fixed. Forgot to mention it at checkout.

The hotel was superb. The staff were friendly and helpful. The room was super clean.

We arrived late at night. The valet parking was a nice service. We didn't have to wait to check in. The room was clean, quiet, and comfortable. We wished we could have stayed longer!

We stayed due to the nearness to Cleveland clinic for an appointment but brought the kids and had a family time after. It is near to so many things...University Circle, downtown, Little Italy. We had a great time. The service was great and we really felt welcomed. We especially appreciated Tonya in the restaurant for doing so much to make our meals there pleasant.

We stayed for one night in Cleveland, OH. Service was prompt and courteous. Our 5 year old dropped his toy in te toilet and it clogged. So I called the front desk. The maintenance arrived within 5 min and fixed the issue. The bellman Kamal was very polite as helpful. He gave us ideas about downtown and food choices. Very nice guy. Our room was spacious. It was a suite. Kids love it. Two TVs, microwave, fridge/freezer, Kuerig coffee maker, lots of goodies. We were satisfied with our stay. I would recommend this hotel to others.

Friendly staff , room service needs improvement. the restaurant not so good

It was wonderful in every way. Just wished we could've stayed there longer. Hopefully we'll get to again sometime

This was a very nice hotel. Our stay was very enjoyable.

Best hotel for the money in cleveland. Clean, love the wetbar, love the 2 seperated rooms. Definetly spend the extra 20 for the upgraded room. The staff here actually likes their jobs and even brought me milk for my cereal at 2 in the morning!

Toilet would run every 15-20 minutes. Didn't sleep well because of it but too tired to call. Checked in after 10pm and checked out at 6am.