Ratings based on 579 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2015
It was great! enjoyed the stay and would stay there again.
2 out of 5
by A verified travelerfrom Syracuse NY

Quick stop

Posted May 17, 2015
Pros: Location and price
Cons: Cleanliness
Hotel was in a convenient location but was run down and the rooms were not clean. Carpet in room had clearly not been vacuumed since previous guest checked out.
2 out of 5
by A verified travelerfrom indiana

Decent hotel for the price

Posted May 15, 2015
This hotel offers a significant discount for Cleveland clinic patients. Hotel is close to Cleveland's RTA rapid transit which was convenient. We stayed on the 4th floor in a executive king room. The other floors seemed less up kept. Went to 3rd floor for ice and carpets in hall were dirty and scarred. Walls had scuffs and gouges. Totally different than the 4th floor which was in good shape. The breakfast area was nice and the staff helping there was great. The waffles tasted okay and the syrup was just meh. The room we stayed in smelled very nice upon arrival. There was a thermostat on the wall which serves no purpose. A manual ac/heater which functioned fine. The toilets are the kind you must hold for 20 seconds plus to get a real flush possibly to save water. But then after the flush it runs for a while making a very loud running water noise.
2 out of 5
by A verified traveler

Restless Night

Posted May 14, 2015
Nora checked us in and was very friendly and accomadating. The room was very overpriced for what you get. There were hairs in the bathroom and the room could use some updating. What really rates this hotel low is the noise level. Between the extremely loud cleaning staff in the early hours of the morning and the waste management crew, I got little rest. I would not stay here again nor recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to train station

Posted May 11, 2015
Overall, a very nice stay. Their shuttle bus picked us up at the airport and checking in was very fast. The train (RTA) is right across the street and it was very easy & fast to get to Downtown Cleveland (about a 15 min ride). I would recommend to anyone visiting Cleveland for the weekend that wants to save a little bit of money. The room was clean, the beds were super comfortable and the man at the front desk was very nice and helpful.
3 out of 5
by A verified traveler

ok

Posted May 11, 2015
Pros: Close to train station. Free parking, nice hotel clerk
Cons: Bathtub had hairs in it. No restaurant. Breakfast area was overcrowded. Need to have longer hours. Coffee was way in corner; hard to get to
close to the train, no restaurant, very crowded breakfast area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to the airport

Posted May 4, 2015
It is a pleasant place to stay close to the airport with great service to and from the airport at a resonal price
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2015
Staff was nice. Room was comfortable. About 7 minutes form the Airport, which was very nice. I don't need a super fancy place to stay when I travel. Just a clean safe place and this is that. I would stay there again ifI were to ever return to Cleveland.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the airport and train

Posted Apr 29, 2015
Nice rooms at a good price. Not much else at the hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Branson West, MO

Nice hotel

Posted Apr 28, 2015
Newer hotel excellent shape, nice setup and quiet.