Ratings based on 408 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Nothing Spectacular

Posted Aug 19, 2014
Slight mix up at check in, but no big deal. Room was spacious and clean. Bed was comfortable. Was not impressed with the continental breakfast. Fake (dry) eggs do not impress me and I won't eat them, sausage was cold too. WIFI was atrocious. I never was able to connect for all 3 days. If the prices are the same and it comes down to amenities, I won't stay here again.
3 out of 5
for Everyone
by A verified traveler from Milwaukee

La Quinta Inn & Suites Cleveland Airport West

Posted Aug 5, 2014
Pros: it was convenient from the highway.
Cons: clean the rooms a bit better and improve the door's sound proofing.
Location: we only stayed one night however, there was a good choice of restaurants near by as well as a mall if you want that.
The overall experience was just ok. The room was a bit dirty. There was a bit of noise from the hallway, i.e., the door wasn't very sound proof.
4 out of 5
for Everyone
by A verified traveler from r

NeAr airport

Posted Jul 28, 2014
Nice staff , near airport and a mall, breakfast was nice and mellow
2 out of 5
by Ash from Somerset, KY

Not impressed

Posted Jun 24, 2014
Pros: Nothing really
Cons: Better breakfast and cleaner gym
Compared to other locations I have stayed at this was well below par. The breakfast wasn't very good, gym not clean and water empty, air conditioner in room didn't work....will not be back
4 out of 5
for Everyone
by A verified traveler

Good experience

Posted Jun 19, 2014
Overall we had a good stay. The only downside is that the wireless internet is occasionally unreliable.
4 out of 5
for Everyone
by clg from NC

Nice stay

Posted May 28, 2014
Pros: great staff, great location
Cons: the fridge made a relatively loud humming sound
Location: the hotel is within walking distance to the mall-good choices for shopping, food, & movies
great staff, good breakfast, nice room, close to mall
4 out of 5
by Business Traveller from Hartford CT

Gotta go to Cleveland? Stay here.

Posted May 22, 2014 on Hotels.com
Hotel is clean and comfortable; staff was very accommodating. Shuttle service from airport is convenient as the hotel is near a large mall with an odd travel pattern to get in - you can find it, just watch the one-way drive & U-turn areas!
5 out of 5
for Families
by freddie from delaware

only one bad guy

Posted May 20, 2014
Pros: see above ...everythiong except one person
Cons: phone manners
Location: I am happy with my nearby la quinta hotel..just one jerk cause a bad experience
I booked thru expedia but I realized im a member of la quinta rewards ..when chris " the manager" rushed me off the phone I was told he had better things to do...other than him..everything would have been perfect
5 out of 5
for Business Travelers
by Geoff from Edmonton

Perfectly Comfortable Stay

Posted May 17, 2014 on Hotels.com
Our short stay was perfect. Price was about $50 less than the norm for the class, but there were no deficiencies. A touch older, but perfectly comfortable.
5 out of 5
for Everyone
by A verified traveler

Nice and peaceful

Posted May 13, 2014
It was great. It was close to the mall so my wife definitely love the location. The staff was very nice and courteous.