Ratings based on 465 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 1, 2015
We had a three day stay, The staff was pleasant and easy to work with. The whirlpool was out of commission :( and there was an issue with Fire Alarm our first night but it was taken care of to our satisfaction.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 22, 2015
Our room was very comfortable and nice. Everyone on the staff were very pleasant and made sure we had everything we needed. We will definitely use La Quinta Inn & Suites again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mason, OH

Nice hotel

Posted Feb 17, 2015
Pros: Comfortable room, good breakfast for free
Cons: Service at front desk could be more prompt
Location: Near the mall, and Cleveland is awesome!!
It was -10 degrees outside, and my room was very cozy. The front desk staff member was nice but sometimes not available.
2 out of 5
by A verified travelerfrom C, Columbus Ohio

Not clean

Posted Feb 13, 2015
Our bedding was not clean upon arrival, when we called the front desk she was snippy when we asked for it to be changed. It did not get done that night, we were told there was no more pillows also. The hallways and pool needed cleaned too. There was no hot water in the mornings to shower and the beds were less than comfortable. Save your money and spend it on a Hampton room!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel for few nights

Posted Feb 7, 2015
Pros: close to the airport in cleveland
My experience is good within the hotel. staff are friendly and it is perfect for 1 night that I booked
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Convenient to highways.

Posted Feb 3, 2015
Was easy to get on highway after leaving. Allowed me to get room an hour before official check in time.
3 out of 5
by A verified travelerfrom Austin, TX

Adequate airport hotel

Posted Jan 29, 2015
Pros: The staff was very nice, and helpful.
Location: 20 minutes from Hopkins, and there were plenty of restaurants nearby, as was a mall, and theater.
Pretty average facilities. While the room furnishings were nice, the building/room was a bit worn and tired.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom wilmington, nc

great location

Posted Jan 27, 2015
Pros: I liked this hotel due to the location near the airport but probably will not stay there again.
It was a good hotel in a great location. There is a great food court in the mall next door. I only had one problem and I did not complain about it but I thought that I was next door to a kennel due to the multiple pets on the floor that I was on. Dogs were barking on and off throughout the night and I did not sleep very much.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Clearwater FL

Convenient location

Posted Jan 24, 2015
We had to make a trip due from Florida due to our son's health emergency. This hotel was comfortable and clean. We used the business center to print his medical records and found the staff helpful. It made our trip bearable during the winter weather.
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly Staff

Posted Jan 22, 2015
Staff so friendly, especially the breakfast attendant- she took so much pride in her work!