Ratings based on 415 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
83% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Dayton, OH

Made it work

Posted Oct 27, 2014
Pros: Location minus the traffice.
Cons: Continental breakfast, need updated
Stay was ok. I made it work. First room had no heat. Second room was ok. Continental breakfast was horrible.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Posted Oct 22, 2014
Pros: Location, costs and value.
Cons: The room we had is ready for an redo. Old television set, worn carpet and worn out shower head.
Location: The location was great for us. Shopping nearby. Close to where we wanted to go.
Good location for our three day stay near family get together. Old television, worn carpet and the shower head left some thing to be desired. No interaction with the maids but the room was kept clean. The staff at the desk were very helpful, friendly and professional. They went above and beyond in assisting us.
2 out of 5
by A verified traveler

Posted Oct 21, 2014
Cons: Better mattress and bedding
The hotel and the rooms were clean and neat but the beds were hard, the pillows flat and the sheets and blankets were yucky.
3 out of 5
Recommended
for Everyone
by A verified traveler

Location convient

Posted Oct 6, 2014
The hotel was perfect for what we needed. Only complain was a dog next door to us was barking early in the morning. Should have people with animals at a different location from the test of the population.
3 out of 5
Recommended
for Everyone
by A verified traveler

Okay for the night.

Posted Sep 21, 2014
Place was clean, the overhead light in our room didn't work.
3 out of 5
Recommended
for Everyone
by A verified traveler from Akron Ohio

Employees were extra friendly and helpful.

Posted Sep 20, 2014
Employees were very friendly and helpful. The heated pool was cold, but was clean. The continental breakfast was not at all what I had expected and was not what was described on the website. The room was clean and the bed was pretty comfy. The TV channel selection was old and didn't have half the channels listed. Was a little disappointed but would stay there again if I had to work up this way again.
2 out of 5
by A verified traveler from Columbus, OH

Clean enough, but looks worn out

Posted Sep 13, 2014
The room was OK, just worn out looking. The halls smelled of food and smoke. The continental breakfast looked unappealing, so I didn't eat there. The front desk staff member was very friendly.
2 out of 5
by A verified traveler

Good room, bad service.

Posted Sep 4, 2014
Pros: Clean and nice looking room, good tv and cable.
Cons: Guest security and management of room assignment should be tightened up. A suite with two registered guests should have 4 towels and more shampoo.
The staff rented our room to another guest while we were in the room. The other guest walked in on us using the key they provided him. The staff had checked us out by accident, corrected the error, but in the process deactived our room key which required another trip to the desk to get the key corrected so we could get back into the room. They made no attempt at compensation for the intrusion or security threat presented by giving a stranger access to our room. Later on in our 4 day stay, our key was deactived a second time without explanation. They reactivated it, but it raised concern since the last time resulted from giving somebody else access to it. The hotel is supposed to have a heated pool, but if it did their idea of heated is awfully cool. We had a suite, but daily I had to ask for towels and shampoo because they only ever left 2 towels and 1 small packet of shampoo. If you want to take advantage of their continental breakfast you had better be there before 9am. It's supposed to be available til 10am, but it was very poorly stocked, ran out of coffee and batter to make waffles before 9am and not restocked on the two days we attempted to use it. The room was clean and the furniture was in good repair. The mattress was comfortable, but the 3 of the 4 pillows were very hard. The tub drain backed up daily during a shower. The wireless internet was very poor. Constant loss of connection and low bandwidth. The televisions were nice LCD and cable service was good.
3 out of 5
Recommended
for Everyone
by A verified traveler from syracuse, ny

Good to stay one night

Posted Sep 1, 2014
Only stayed one night passing through, nothing great, but clean. Show was only issue, water kind of dribbled out.
3 out of 5
by A verified traveler from Chicago

Nice day front desk manager

Posted Sep 1, 2014
Pros: The lady who checked us out was very nice, friendly and helpful. She printed a map for us.
We did not like our room. It was just next to the elevator. There are only 3 floors and we could hear the constant noise of the elevator going up and down. The sink is in the bedroom not in the bathroom.