Ratings based on 511 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

convenient to airport

Posted Feb 20, 2015
great stay! Available parking and shuttle to the airport was ideal on a frosty weekend. Arrived back at hotel via shuttle from the airport to a cleaned off vehicle and Cleveland experienced 3-4 inches of snow and frigid temperatures while we were away.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 13, 2015
It's not bad, but I expected the room bigger. Two queen size beds made the room feel tight.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2015
Convenient and comfy hotel. Helpful staff. Older and smaller rooms but clean. I'll be back.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Simplify your Travel

Posted Dec 30, 2014
Pros: Very clean and quiet. Proximity to airport.
Cons: Maintenance staff should have been notified about the missing shower nob. Would've appreciated a healthier vegi-selection re room service food
Location: Nothing to do but unwind before a long, arduous travel day. Nice bar.
Pleasant and restful. Very quiet. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
2 out of 5
by A verified travelerfrom Washington DC

Disappointing.

Posted Dec 27, 2014
Pros: Pet friendly.
Cons: See above.
Location: See above.
I had to come to Cleveland for a funeral. I was not familiar with the area. The funeral was near the airport and I thought that the Sheraton at the airport would be both a safe and good hotel based on the Sheraton reputation. Once in our room, there was no material describing what was available at the hotel (e.g. restaurant, weight room, etc.) or in the area of the airport. I aske4d for some literature from the desk and the person could only give me the room service menu and a list of the TV channels. The heater made a loud noise very frequently throughout the night and in most instances ran for a few seconds. It made it difficult to sleep for me and my wife... When I pointed these our to the staff they seemed unconcerned.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 横浜

空港に近く、シャトルバスも頻繁にあって快適。

Posted Dec 24, 2014
Pros: スペースは十分だし、ベッドも快適。
Cons: 部屋に冷蔵庫がほしいですね。また、フロアが絨毯なので豪華さはあるが、キャリングケースを引っ張って歩くのが重い。せめてウォークウェイと平行して滑りやすいフロアがほしい。ワゴンを使うほど多くない荷物なので。
空港に近いわりに静かでゆっくりできた。早朝発のフライトでもゆっくりチェックアウトできるので、非常に便利。ホテルへのアクセスもわかりやすく、便利なロケーションにある。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom North Carolina

Just Exceptional Service

Posted Dec 20, 2014
Exceptional service, great proximity to the airport and prompt shuttle. Very clean and comfortable room. Very good rate from Expedia.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Charlotte, NC

Hotel was great for what when we needed it.

Posted Dec 7, 2014
Very clean, very comfy and updated and great value for the money and very close to the airport.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect

Posted Dec 2, 2014
Great place to stay when you have an early a.m. flight. Most accommodating.
4 out of 5
Recommended
for Business Travelers
by Michaelfrom Pennsylvania

Clean and updated.

Posted Nov 19, 2014 on Hotels.com
Hotel was clean and updates. Staff could have been a bit a friendlier. Perhaps more staff as well. We tried to eat in rhe hotel reataurant one night and we stood waiting ro be seatwd for 25 min. There were plenty of empty tables and the staff kept walking past us and totally ignoring us. There were several people behind ua waiting as well. Finally we all turnes around and left. We went to the hotel bar and the one single girl working there was a bit leas than friendly but she was also cwry busy. All in all the hotel served its purpose. I was therr for a conference however i imagine most would stay here before or after a flight.