Ratings based on 426 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from montana

Great hotel

Posted Jul 20, 2014
Had a great stay at the Sheraton hotel. Staff was great as well
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Allentown, PA

Next to the airport; easy in - easy out.

Posted Jul 9, 2014
Pros: Good location.
Cons: I hate it when hotel guest have to pay for parking.
Location: Short ride into downtown Cleveland
Great stop for to quick business meetings in Cleveland. Good exercise room and fair to good food.
3 out of 5
by A verified traveler from London

Average

Posted Jun 30, 2014
Pros: Location
Cons: Better TV entertainment as promised
Location: Nothing
Many of the services promised were not available
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2014
The Sheraton is a really nice hotel. The Staff; was very helpful and the event for which I attended at the hotel was great!
2 out of 5
by A verified traveler from mm

Must change carpet

Posted Jun 21, 2014
The carpet stinks and so old. The room is dark and not so clean. It feels like you are in a Motel. No refrigerator. The sheets and blankets smell bad.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2014
Cons: yes, cheaper raters
the room was ready on time. it was a very pleasant stay over night.
5 out of 5
Recommended
for Families
by A verified traveler

Customer Is King!

Posted Jan 10, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

Stranded in Cleveland but a nice stay.

Posted Jan 9, 2014
Hotel was nice and very convenient to the airport. The resturaunt was good to..
5 out of 5
Recommended
by john from Washington, dc

one of the best airport hotels to stay

Posted Jan 7, 2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2014
Cons: No refrigerators, microwaves or safes