Get an overview of this hotelLuxury Hotel in Downtown Cleveland

Progressive Field

This 14-story Cleveland hotel is adjacent to Tower City Center, with shops, restaurants, a day spa, and a metro station. An enclosed walkway connects the hotel to Progressive Field and Quicken Loans Arena, and Horseshoe Casino is also nearby.

Fitness center

The Ritz-Carlton, Cleveland offers locker rooms with sauna and steam rooms, and a well-equipped, 24-hour fitness center with complimentary water and fresh fruit.

Wireless Internet

Guestrooms offer down comforters, signature bathrobes, minibars, laptop-compatible safes, iPod docks, twice-daily housekeeping, coffeemakers, and wireless Internet access (surcharge).

Hotel Amenities

Hotel Amenities

In addition to a fitness center, the hotel offers men's and women's locker rooms with sauna and steam rooms. Massage treatment rooms are available (surcharge).

Amenities include laundry services, 24-hour in-room dining, concierge services, and 24-hour valet parking (surcharge).

  • 24-hour fitness facilities
  • Concierge services
  • 24-hour front desk
  • Bar/lounge
  • Breakfast available (surcharge)
  • Free newspapers in lobby
  • Conference space
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Fireplace in lobby
  • Total number of rooms - 205
  • Limo or Town Car service available
  • Spa treatment room(s)
  • Meeting rooms
  • Multilingual staff
  • Number of floors - 14
  • Porter/bellhop
  • Restaurant
  • Sauna
  • Smoke-free property
  • Steam room
  • Wedding services
  • WiFi (surcharge)
  • Wired (high-speed) Internet access - surcharge
  • Valet parking (surcharge)
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Internet

Available in all rooms: Wireless internet access ( 9.95 USD per day ), Wired internet access ( 9.95 USD per day )

Available in some public areas: WiFi (surcharge) , Wired (high-speed) Internet access - surcharge

Parking

Valet parking (surcharge)

Room Amenities

  • iPod docking station
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Pay movies
  • Premium bedding
  • Hypo-allergenic bedding available
  • Air conditioning
  • Free newspaper
  • Blackout drapes/curtains
  • Phone
  • Minibar
  • Coffee/tea maker
  • Turndown service
  • Designer toiletries
  • In-room massage available
  • Shower/tub combination
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • Daily housekeeping
  • Flat-panel TV
  • Desk
  • In-room safe (laptop compatible)
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • WiFi (surcharge)
  • Wired high-speed Internet access (surcharge)
  • Room service (24 hours)
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Where to Eat

MUSE - a casually-chic dining experience featuring contemporary American cuisine inspired by simple farm-to-table ingredients cooked to perfection. MUSE offers breakfast, lunch and dinner Monday - Saturday. Brunch is served on Sunday.

Lobby Lounge on 6 - Home to the Rocktails - hit cocktails and martinis - and light fare in the evenings, providing the perfect atmosphere for those looking to unwind.

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Nearby Things to Do

The Ritz-Carlton, Cleveland features men's and women's locker rooms, saunas, steam rooms, Ritz Carlton toiletries, and complimentary water and fresh fruit. A 24-hour fitness center has treadmills, stationary bicycles, elliptical machines, and free weights.

Lake Erie is within a mile of the hotel, offering seasonal activities such as jogging, cycling, boating, fishing, and swimming.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Segway rental/tour nearby
  • Golfing nearby
  • Boat tours nearby
  • Sailing nearby
  • Hiking/biking trails nearby
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility
  • Accessibility equipment for the deaf
  • Braille or raised signage

Hotel Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pets

Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 9.95 per day (rates may vary)
  • Pet fee: USD 75 per stay
  • Pet deposit: USD 75.00 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Awards & Affiliations

  • The Ritz-Carlton, Cleveland is listed in the 2011 Travel + Leisure 500.
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