Ratings based on 158 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice but extras are extra!

Posted Mar 2, 2015
Nice hotel. Lots of traffic. Extras are definitely extra....Internet extra, water extra, use a bell cart expect to tip.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cleveland, Ohio

Westin is the best

Posted Feb 16, 2015
Great Experience with the Wetsin Checked in with no problems rooms was nice and clean. The staff was very nice and helpful and the food there was amazing. I definitely will be staying with them again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sandusky, OH

Great environment

Posted Feb 9, 2015
Check in was fast and easy,staff was very polite and the rooms were amazing. Will go back again.
2 out of 5
by A verified travelerfrom ohio

Disappointing

Posted Feb 3, 2015
Should be made aware on top of the 170.00 you spend for one night that you also are forced to vallet park... 30.00 a car!!!!!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Detroit, MI

Close to everything!

Posted Jan 22, 2015
Pros: Staff & the room was nice and super clean!
Cons: Free parking!
Location: Perfect! Everything is close!
Staff was wonderful! We went to the Rock and Roll Hall of fame, very close just a few minute walk! Saw a show at the House of Blues, all in all a wonderful weekend!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 22, 2015
Club level offers a great experience with cocktails and apps at night as well as a small breakfast in the morning. Worth the upgrade of rooms
5 out of 5
Recommended
for Everyone
by A verified travelerfrom zanesville ohio

A true gem

Posted Jan 19, 2015
I stayed here previously when it was a Crowne Plaza. Wasn't bad then. After the remodel it is excellent! No pool. No big deal. High end restaurant not a huge deal. Kids would have chosen elsewhere for that reason. Conference areas and business center amazing
3 out of 5
by A verified travelerfrom Colorado

Expensive for an average room

Posted Jan 10, 2015
My room was clean, but there was very little hot water pressure to take a shower. The Urban Farmer restraunt the main dinning room in the hotel had a fourteen dollar hamburger that left me thinking I should have just gone to Wendy's instead. It was a below average meal. Also I was disappointed that Fox News was not as it should be it only played reruns of the Blaze.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom washington d.c.

Excellent value for money

Posted Jan 9, 2015
Stayed one night, check in was swift, room comfy and clean. Highly recommend.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom CLEVELAND AREA

ONLY HOTEL I COULD GET FOR NEW YEARS EVE

Posted Jan 3, 2015
Pros: THE CONVENIENCE OF THE RESTAURANT
Cons: THEY OBVIOUSLY NEED TO IMPROVE UPON THEIR VALET STAFF AND HOPEFULLY GET PREPARED FOR THE UPCOMING CONVENTION
HOTEL AND STAFF WERE FINE; BUT WHEN IT CAME TO GETTING MY CAR FROM THE VALET, I WAITED 2 HOURS....OTHERS WERE WAITING 40 TO 50 MINUTES. FIND OUT THEY PARKED MY CAR IN THE BACK GARAGE; PUT THE KEYS IN THE WRONG BOX AND WERE LOOKING FOR THE WRONG LAST 3 DIGITS; EVEN AFTER THEY HAD BEEN CONTINUALLY GIVEN THE RIGHT NUMBER (AS WE WERE STANDING THERE WHEN THE PERSON AT VALET CHECK OUT WAS GIVEN THE NUMBER) VERY DISAPPOINTING..THOUGHT I MIGHT GET COMP'D FOR MY INCONVENIENCE; BUT IT WAS NEVER OFFERED. 2 HOURS IS A LITTLE OVER THE TOP AFTER PAYING $30 TO PARK THERE OVERNIGHT.