Ratings based on 446 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
72% of guests recommend
2.8 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Buffalo, NY

Posted Jun 28, 2015
Pros: Close to Cleveland
Cons: Information on hotel ammenities, staff should replace any used items (towels, soap, shampoo, etc.).
Location: Close to many resaurants, grocery stores, only about 15 minutes from Cleveland attractions.
My wife, kids , and grandkids had planned a Father's Day weekend in nearby Cleveland Ohio. Ther were going to be 9 of us. When booking the rooms my wife looked for a hotel with a pool because we were traveling with 4 young kids ages 3, 4, 5, and 6. This hotel has a pool, but it hasn't been funcional in over a year, which we were never told until we checked in. My wife booked 2 rooms, they were across the hall from each other, not adjoining. After the first night when the kids and grandkids had showered they used all the towels. Hotel staff took the used towels but never gave any towels back. Rooms were supposed to have free HBO, that channel didn't work. Hotel was close enough to restaurants, grocery store, etc. Beds were clean but uncomfortable. It was passable for 2 nights, but I wouldn't stay there again.
1 out of 5
by A verified traveler

Posted Jun 9, 2015
Had to switch room due to cleanliness and lack of bathroom items. Won't stay again
3 out of 5
Recommended
for Everyone
by A verified traveler from New Haven

It is OK.

Posted May 19, 2015
Pros: the location is good.
Cons: cleaness of floor.
Location: good
The location of hotel is very convinient. The floor of room needs to be clean. the staff is friendly.
Comment from Hotel Management
May 27, 2015 by VJ, Hotel Management
Thank you for taking your time and leaving a comment. we apologize for the floor and are doing everything to improve this with. Also, we thank you for the nice words regarding our staff. - Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, OH

Well worth the money!

Posted Apr 27, 2015
It's a nice motel at a decent location, right next to the shopping centers. It's exactly what you should expect for the price. It's close by the offices and is on the SOM center road right off the higway. The staff is friendly and breakfast is good. So yeah decent place for a decent price.
5 out of 5
Recommended
for Everyone
by A verified traveler from SYRACUSE, NY

GREAT FOR THE PRICE!!!!

Posted Apr 20, 2015
Pros: THE PRICE & LOCATION!! UPDATES WERE DONE VERY WELL FOR THE HOTEL. THE FACT THEY HAD THEIR OWN RESTAURANT WITH GREAT MENU CHOICES.
Cons: Asked for a non-smoking room and someone before us smoked in the room and your staff had no idea.
Location: GREAT PLACES TO EAT AROUND AREA & IN THE HOTEL AS WELL, EVEN THOUGH WE WERE NOT THERE LONG ENOUGH TO USE THAT ACCOMMODATION
I paid $47 plus tax for this hotel I found online and I couldn't believe what I received for the price. I was going to the area for a 1 day meeting and we got in very late. We only needed the place to sleep and be able to take a shower to go to a meeting the next day. The rooms were very clean and updated. There are no carpets which I new before I went there so I brought something to wear on my feet. There was no noise and couldn't hear a thing in other rooms. Great location right off of the interstate lots of great places to eat around it. What was also very impressive is they have a their own restaurant and the menu looked great. There also was a free continental breakfast but we slept in and wasn't able to take advantage for that. It's in a great and SAFE location. You can't go wrong for the price especially if you are just there sleeping for 1 night like we did. If you are there for a trip and would have to stay for a few days if you don't mind the no carpet and won't be in the room anyway that is what this hotel would be great for. As long as you are not looking for a 5 star hotel and just a great place to sleep for a FANTASIC price this is your place!
5 out of 5
Recommended
for Families
by william

This traveler left a rating score only Posted Mar 24, 2015 on Hotels
1 out of 5
Recommended
for Couples
by A verified traveler

Never again!

Posted Mar 24, 2015 on Hotels
My car was vandalized during the night.
Comment from Hotel Management
Jun 6, 2015 by vijay, Hotel Management
I apologize for all inconvenience . But i dont see any such reporting to us. We do have security camera at our property. So far we never had any such incident here . Its very safe area . Once again i apologize to you. But visit us again . Give us one more opportunity . We will make sure that your car is safe and you enjoy your stay .
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 15, 2015
It was nice.had a great stay staff was very helpful and polite.
5 out of 5
Recommended
for Everyone
by A verified traveler

Thumbs Up

Posted Mar 6, 2015
Nice place--staff is very accomodating--comfortable and quiet !!! My only regret is that when I asked for a receipt, I was told that they could only email me a copy and could not provide me with one upon checking out.
5 out of 5
Recommended
for Couples
by AMG from Cleveland

lovely

Posted Feb 19, 2015 on Hotels
my stay was warm and lovely. it was just the way I liked it to be.
Comment from Hotel Management
Apr 25, 2015 by vijay, Hotel Management
Let me first thank you for taking your valuable time and give us such a good feedback. Your kind words serve as great boost to all our colleagues and they all have joined me in thanking you. Fortunately we got very good front desk associates and housekeeping staff and all work as a team. Management is also upgrading the propertty from time to time . I am sure your next stay will be much more enjoyable . Once again we are thanking you and hope to see you soon.