Reception

Reviews of Hermitage Park Hotel

3 out of 5
Hermitage Park Hotel
Whitwick Road, Coalville, England

Reviews

8.0

Very Good

Rating 10 - Excellent. 51 out of 178 reviews" "
Rating 8 - Good. 79 out of 178 reviews" "
Rating 6 - Okay. 41 out of 178 reviews" "
Rating 4 - Poor. 3 out of 178 reviews" "
Rating 2 - Terrible. 4 out of 178 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Creative

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice venue close to where icwas working
Stayed 2 nights in Mar 2024

8/10 Good

Rebecca

Stayed 2 nights in Dec 2023

8/10 Good

Jason

Stayed 2 nights in Nov 2023

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😃
Stayed 3 nights in Nov 2023

2/10 Terrible

ANTHONY BRETT

Stayed 1 night in Nov 2023

6/10 Okay

Simone

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No staff when we arrived had to ring a bell, bar closed, no restaurant open, Uncomfortable bed, no one around when we checked out either.
Stayed 1 night in Nov 2023

10/10 Excellent

SM

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Daniel

Stayed 1 night in Oct 2023

10/10 Excellent

Peter

Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Stayed 1 night in Oct 2023

8/10 Good

Robert

Stayed 4 nights in Oct 2023

4/10 Poor

jon

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Toilet had poo in it, bathroom floor had not been swept, bath mat was still wet, and the shower head leaked . Bed was clean and tidy. Generally the room and hotel is very tired looking, it needs a good clean and re decorating. Personally, would not recommend or would stay there again.
Stayed 1 night in Oct 2023

8/10 Good

Warren

Stayed 1 night in Oct 2023

8/10 Good

Terence

Stayed 2 nights in Sep 2023

8/10 Good

Paul

Stayed 1 night in Sep 2023

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities
Slightly faded entrance area but the room was spotless and comfortable. There is a huge car park. The receptionist was very helpful
Stayed 1 night in Sep 2023

10/10 Excellent

Louise

Stayed 2 nights in Sep 2023

10/10 Excellent

Kevin

Stayed 1 night in Sep 2023

8/10 Good

Gavin

Stayed 1 night in Sep 2023

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price. Clean bedding. Clean bathroom. Polite staff 👍
Stayed 1 night in Sep 2023

4/10 Poor

Malcolm

Stayed 1 night in Aug 2023

10/10 Excellent

Linda

Stayed 1 night in Aug 2023

8/10 Good

alan

Stayed 1 night in Aug 2023

10/10 Excellent

David

Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the hotel was fabulous. The staff were tentative, polite and chatty. From the minute we arrived they couldn’t do any more for us. The rooms are a bit dated but were spotless. Our room was tended to and new towels provided without us having to ask. Big bed and was really comfy which was a big plus! We stayed for a friends wedding and the food was simply brilliant. I can’t say anything against our stay at all. It was fab from start to finish
Stayed 2 nights in Jul 2023

10/10 Excellent

joe

Stayed 2 nights in Jul 2023

10/10 Excellent

Craig

Stayed 1 night in Jun 2023

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Philip

Traveled with family
Great stay
We were attending a birthday party in Ibstock Leicestershire, and the Hotel was very convenient to both Coalville and Ibstock. The receptionist on our arrival was very pleasant and welcoming along with the night porter and the young lady in the morning on Breakfast duty. We will stay there again. Good value for money.
Stayed 1 night in Jun 2023

10/10 Excellent

Linda

Stayed 1 night in Jun 2023

8/10 Good

PD

Stayed 1 night in Jun 2023

10/10 Excellent

Hannah

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Beth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really friendly, rooms were clean, with everything you need, and the breakfast was lovely. Short walk to towns, pubs and short, easy drive to download festival. Would stay again next year!
Stayed 2 nights in Jun 2023

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, comfortable bed
Stayed 1 night in Jun 2023

6/10 Okay

Emma

Liked: Cleanliness, staff & service
Clean and good service, just a bit tired
Clean, friendly & good service. Good parking. Decor is a bit tired, and the room was pretty basic, but otherwise fine. Restaurant not open Fri-Sun but there's a good Turkish restaurant and an Indian Tapas restaurant in town. Try the micro brewery pub, nothing flash, just good beer & cider. Easy walk into town from the hotel (10 mins). Give the 'Biker pub' over the road a miss, it was crud!
Stayed 2 nights in May 2023

10/10 Excellent

Robert

Stayed 1 night in May 2023

8/10 Good

james

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Jade

Stayed 2 nights in Apr 2023

8/10 Good

Gavin

Stayed 1 night in Apr 2023

10/10 Excellent

V

Stayed 1 night in Apr 2023

10/10 Excellent

Mark

Stayed 1 night in Apr 2023

8/10 Good

Carol

Stayed 1 night in Apr 2023

8/10 Good

Douglas

Stayed 1 night in Mar 2023

6/10 Okay

Stephen

Stayed 1 night in Mar 2023

6/10 Okay

D

Disliked: Cleanliness, property conditions & facilities, room comfort
Have used the Hermitage Park Hotel for several years, and it's defnitely showing the wear and tear. Paid Breakfast is very lacklustre, Saturday I belive the chef was late in so food was delayed coming out, and by the time those ahead of me had picked up their food, I had to wait for refills to appear. Sunday was much the same, though the food was on time, there was not enough ready at once for all present. Monday I provided my own breakfast. Items advertised such as Fried Eggs and Hash Browns were missing both days. Rooms are very dated, no USB points or Aircon. Bathroom is very cramped together, I bashed my elbow on the glass shower guard when opening the b-room door. Also, said door locks from the outside, which is confusing and concerning. Wifi is patchy at best. Documentation in room & on website is currently out of date. Sunday dinner was offered in restaurant, but checking with reception this is only once a month and not the Sunday I was there. Staff are friendly enough, but on departure sole receptionist was taking a work call, and neglected to ask about my stay or any questions other than did I need a receipt. I've been using this hotel for convenience as it's within walking distance of venue for the event I was attending. Appreciate that it's 3*, but may have to look elsewhere as it's now feeling not too far off 2*.
Stayed 3 nights in Mar 2023

10/10 Excellent

Anthony

Stayed 2 nights in Mar 2023

6/10 Okay

Paul

Traveled with partner
Liked: Staff & service
Location close to town centre, building and grounds tired. Staff pleasant.
Stayed 1 night in Feb 2023

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Night Stay
Nice Hotel a bit dated but not an issue to me, Friendly and helpful Staff. Would return
Stayed 3 nights in Feb 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr happy
We were made welcome it was very clean and the heating was really excellent be happy to return
Stayed 3 nights in Feb 2023

6/10 Okay

Lawrence

Looking old but still good value.
Hotel is looking slightly old. I remember it being built back in early 90’s. Rooms were very hot. Didn’t sleep well. Comfortable though with soft bed.
Stayed 1 night in Oct 2022