Ratings based on 42 Verified Reviews
They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler
A very comfortable hotel
Posted Jan 23, 2013
I tend to use this hotel when I stay in Surrey. On this occasion the receptionist was excellent and I was upgraded automatically to a suite. It;s a very comfortable hotel and the breakfast was first class.
3 out of 5
Recommended
for PersonalEvent
by Jordan
Posted Jan 18, 2013 on Hotels.com
Weather was cold and wet so this spoilt the setting and perhaps clouded my judgement. The bedroom was rather small and had only one chair. Dinner had to be eaten in the annex and the service was slow, while afternoon tea was in a cold hall. However, the food was good and value for money.
5 out of 5
Recommended
for BusinessTravelers
by RDB
Old world look with modern rooms
Posted Jan 24, 2012 on Hotels.com
Nice country location. Very nice staff and clean inside and out.
4 out of 5
Recommended
for Everyone
by A verified traveler
Great serviceable hotel.
Posted Jan 17, 2012
Nice hotel. It's an older place with a lot of charm. Rooms are updated and clean. Everything about it was good. This is not a magnificent hotel....just very nice. If you want something more upscale, you might want to look around. I was happy, though.
4 out of 5
Recommended
for BusinessTravelers
by PhillT
Woodlands Park
Posted Jan 23, 2012 on Hotels.com
On arrival - plenty of parking, easy to find with or without Sat Nav. Reception and check in was friendly and efficient. The room was well equipped and clean, if not a little small for the price. The bathroom was well equipped and of a decent size, just the bedroom could have done with a little more space to move around. Food in the restaurant was tasty but expensive. One restaurant has a fixed menu at £40.00 for a two course or £47.00 for a three course.....for that I would want it to be cooked by royalty and fed to me by the queen! The other restaurant is still a bit pricey in my opinion, and I eat out out a lot. Breakfast service was slow and it was a struggle to get a table. The breakfast food was well presented and tated okay as long as you like smoked bacon! Check out was fast and efficient and local knowledge of the staff was good.
4 out of 5
Recommended
for BusinessTravelers
by A verified traveler
Posted Jan 7, 2012 on Hotels.com
5 out of 5
Recommended
by Francois
Great Gem
Posted Jan 6, 2012 on Hotels.com
This is the first time I stayed at this hotel outside of London, just to avoid the madness of the games, but I was pleasantly surprised and actually sad to leave. This is very little to complain about, save the service and quality of the restaurant, but all in all I can wholeheartedly recommend this hotel, I'm sure you'll be pleasantly surprised.
4 out of 5
Recommended
for Families
by A verified traveler
Posted Jan 13, 2012 on Hotels.com
Very average food - Worn carpets - creaky floorboards
2 out of 5
Not Recommended
for Everyone
by Chris from South Lakeland UK
Potential great, but reality disappointing -
Posted Jan 10, 2012
Pros: parkland setting
Cons: breakfast restaurant
Location: parkland setting but near a busy feeder road into Cobham
Breakfast restaurant staff were unsmiling/unwelcoming/unattentive. Had to wait a very long time for a bowl of dreadful porridge which I could not eat. Orange juice was not fresh or even good quality bottled jiuce. Expect more from a 4 * hotel. Carpet on stairs was worn and in need of replacement. We only needed a good nights sleep and a good breakfast but sleep was disturbed at 4.40 am by noise from the kitchen below our room.
1 out of 5
Recommended
for Families
by Lucy
Posted Jan 27, 2012 on Hotels.com
Lovely staff, terrible terrible hotel, tired decor, awful food and horribly overpriced