Ratings based on 32 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Taiwan
靠近火車站Posted Jan 21, 2015
for Familiesby A verified traveler
Excellent ! The most prompt service ever !!!Posted Jan 8, 2015 on Hotels.com
Hotel Excellency is a hotel ideally located for a trip to Cochin. It is just off MG road. The management is extremely professional. The rooms are clean and very well maintained. The best thing about the hotel is its service. The promptness with which they responded to each and every request was indeed commendable. There was assistance within minutes of making a phone call for whatever you need. It is a wonderful choice if you are looking for fantastic service at good rates.
for Familiesby RAMESHWARfrom Lucknow,U.P.,India
Best deal for the pricePosted Dec 3, 2014 on Hotels.com
I stayed at this hotel on 28th,November to 29th, November, 2014. This is most reasonably priced hotel in Ernakulam, having all required facilities for the customer care with decent staff & proper service.What else a person requires.I liked the hotel and will again stay there in my next visit.
for Familiesby p n shahfrom ahmedabad
not so exceptional as it seemsPosted Mar 28, 2014 on Hotels.com
i had been to excellency in march 2014 for family vacation, though we had clearly book 2 adult + 1 child,and also paid extra accordingly--but the room offered to us was too small, and it was hard to accommodate four peace of luggage, --hardly space left to move around..Then there is no space for extra bed --even though it was not high season- the staff hardly care to ask for a proper spacious family room ..had to crumble on the so called big bed- in small room- with my child fighting for space to sleep properly ..if you exhaust of all the nearby option- then only think..May be good for business travel but not for family comfort..
for Everyoneby Balafrom Bangalore
Decent and comfortablePosted Dec 30, 2013
We were travelling through to visit chottanikkara temple and stayed over here. It was a good and comfortable stay. No hassles.; did not try the restaurant as we were veggies. Would certainly recommend for a comfortable stay. Bala
for Overnight Stay Before Destinationby Trishkfrom England
Good place for a few daysPosted Dec 19, 2013 on Hotels.com
I stayed here while traveling and as a westerner found the hotel really good. Staff were very friendly and helpful, food in restaraunt was great. Convenient to town train station, park and lots of shopping. My train didn't leave until 9:30pm and I was able to stay in my room until after 8 which was great. I didn't get the a/c room, but the fan worked wonderfully.
for Business Travelersby A verified traveler
Good LocationPosted Dec 13, 2013 on Hotels.com
Overall ok but for breakfast not very good and same old things every day
Recommendedby A verified traveler
Posted Jun 18, 2013 on Hotels.com
for Everyoneby A verified travelerfrom New Delhi, Delhi, India
OK for transitPosted Apr 7, 2013
Location: The location was good. Nearby the marine drive. There is a market nearby with good outlets.
The room was OK. Since we used the hotel just for transit, it was OK. But if you are planning to stay in the hotel, I would not suggest the hotel. The service was good, but you have to ask for every service. The room service menu was also not available in the room. Food was good. Restaurant service was good.
for Familiesby ＭＧＵ
日本人が泊まるならギリギリラインPosted Feb 27, 2013
スタッフはとても親切でエクスペディアの取り扱いも手馴れていました。 駅からも近く便利です。 しかし、部屋の清掃がへたです。