Ratings based on 14 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
for Familiesby praveen from kakkanad, kochi
Good 5 star hotelPosted Mar 29, 2014
Pros: food is good, friendly service
staff is very friendly, good service. When we checked out at midnight, lobby was hot- no AC, cost savings in a 5 star! And checkout was slow! Airport drop price changed from what was quoted, had to argue to get original price.
for Familiesby Briant from Singapore
Comfortable stayPosted Jan 1, 2014 on Hotels.com
Overall, it was a comfortable stay. The room was spacious but a little old, apparently renovations were just completed. Staff were friendly and helpful but there are still service lapses. During our stay, we had to call housekeeping 3 times to get additional water and towels, it was the same for the restaurant where I had to ask for tea 3 times to finally get my tea. Mr Sanal the duty manager was very helpful during our stay.
for Everyoneby Kabls from dubai
Dated but nice hotelPosted Nov 24, 2013
Pros: great/ centrally located to the business districts.
Cons: have more TV channels/ news in english
the facilities have begun to date, but the hotel has a nice charm to it. I believe that there are some renovations being undertaken presently though.
Recommendedby A verified traveler from Srinagar
Good Hotel and Conference facilityPosted Sep 17, 2013 on Hotels.com
Good hotel and nice conference facility...
Posted Sep 14, 2013 on Hotels.com
for Familiesby A verified traveler
A very pleasant stayPosted Jul 17, 2013
Pros: Location, food and swimming pool
Very modern building and the rooms were spacious with modern decor. Staff are friendly and food was good.
for Couplesby Ali
My calm harbor away from stressPosted Nov 28, 2012 on Hotels.com
Went their with my wife ( we are seniors) and enjoy the quite calm hotel. Service is exceptional Only wish if they will have better Arabic satellite channels :-)
for Everyoneby A verified traveler
OK!Posted May 6, 2012
I expected more since this meant to be a 5* hotel. There was building work going on in the hotel from 9am till 5pm which made a lot of noise. The décor was old and needs modernising. I would say 3* rating.
Recommendedby A verified traveler from BANGALORE
hospitality is execeiptionaly goodPosted Apr 15, 2012 on Hotels.com
the hospitality in the hotel is excellent
Recommendedby val from Chicago
Kochi stayPosted Oct 24, 2011
Location: Ft Kochi is very quaint with a lot of old european atmosphere
Everything you would expect from a 5 star hotel but in the middle nowhere.