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Reviews of Blackwell Hotel

4 out of 5
Blackwell Hotel
820 E. Sherman Ave, Coeur d'Alene, ID

Reviews

9.0

Wonderful

Rating 10 - Excellent. 582 out of 903 reviews" "
Rating 8 - Good. 223 out of 903 reviews" "
Rating 6 - Okay. 67 out of 903 reviews" "
Rating 4 - Poor. 22 out of 903 reviews" "
Rating 2 - Terrible. 9 out of 903 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stacy, College Station

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place! Bed was super comfortable, and we loved our room. Would definitely stay here again!
Stayed 1 night in Apr 2024
Response from The Blackwell Hotel on Apr 18, 2024
Thank you for your review! We are so glad you enjoyed your stay! Wish you could have stayed longer to enjoy all that CdA has to offer. Come visit us again soon! Safe travels home!

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from The Blackwell Hotel on Apr 17, 2024
Thank you for your review. We hope you enjoyed your stay.

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk downtown
Stayed 2 nights in Apr 2024
Response from The Blackwell Hotel on Apr 15, 2024
Yes! We are on the corner of 9th & Sherman just a short walk to several local restaurants, Sanders Beach, Tubbs Hill, The Shops...in downtown CdA. Thank you for staying with us!

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room would be an understatement. Exceptionally clean and tidy. It is and old house, so the floors creak and the stairs squeak. All part of the charm and experience. Will likely stay again.
Stayed 2 nights in Mar 2024
Response from The Blackwell Hotel on Apr 15, 2024
Thank you for staying with us! We are so glad you enjoyed your stay. We look forward to seeing you again soon!

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place! We try to stay here every time we come to CDL.
Stayed 1 night in Mar 2024
Response from The Blackwell Hotel on Apr 15, 2024
Thank you for staying with us! See you next time!

10/10 Excellent

Shara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Laurie on Mar 26, 2024
Thank you Shara. We are so glad you enjoyed your stay at the Blackwell. It was so nice to meet you and your mom. Hope to see you in the near future. Laurie

10/10 Excellent

Janice

Friendly staff made me feel like I was home. Was willing to accommodate my needs for a level 1 floor because of my knee problem with climbing stairs.
Stayed 1 night in Mar 2024
Response from The Blackwell Hotel on Apr 15, 2024
Thank you for staying with us! We like to be the home away from home. And we are happy we could accommodate! Hope to see you again!

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is a gem. Historic building with a unique feel of nostalgia. Friendly check in. Feels like a home away from home.
Stayed 1 night in Mar 2024
Response from The Blackwell Hotel on Apr 15, 2024
Yes, the hidden gem! So glad you stayed with us! See you next time!

8/10 Good

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Free snacks and fresh breakfast served by host.
Stayed 1 night in Feb 2024
Response from The Blackwell Hotel on Apr 15, 2024
Yes, snacks, who doesn't love snacks! And our breakfast is pretty tasty, too! Thank you for staying with us!

2/10 Terrible

Becky

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No service employees to help after 5:00. Didn’t like mattress Mansion was great.
Stayed 1 night in Feb 2024

10/10 Excellent

Cruz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here before, and will so again. We love everything about it, great restaurants and shops nearby.
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique accomodations. Perfect for a quick getaway... maybe a future wedding venue... Highly recommend!!
Stayed 1 night in Feb 2024

6/10 Okay

Trúc

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Guest should be informed that there will be no staff on the premises, especially if you are the only guest. Wifi and TV never worked even after informing staff that they would fix it. I booked 2 nights and canceled the second night as I didn't feel comfortable. The one positive is that Laurie made a nice breakfast and refunded my 2nd night without any fuss.
Stayed 2 nights in Dec 2023

10/10 Excellent

Amanda

Stayed 1 night in Dec 2023

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept property. Never have any problems. Very nice people.
Stayed 1 night in Nov 2023

8/10 Good

Kyle

Traveled with partner
Liked: Cleanliness
Very charming property. It has a great location that allows for accessing the main drag and outdoor activities (no driving required). It was a very quiet property with a very enjoyable common area (fireplace, couches, and pool table). Breakfast was very good and 24 hour access to free snacks. The staff was only onsite from 8ish to 4ish. The after hours number was not monitored and on the 2nd night there was a temporary water leak from the unit above us, that we had to clean up ourselves. The HVAC was a mini duct system that was very loud and was not adjustable. We enjoyed our stay and would choose the Blackwell again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, historic, and well worth the $! Definitely staying here again!
Stayed 1 night in Nov 2023

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely break from a traditional hotel, the Blackwell was cozy, welcoming, and close to town! Large rooms, fireplaces in the common areas, great options for breakfast. We would definitely book again if our travels take us back to Cd'A.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in room 9, which has a private bathroom. It was spacious and clean. Bonus to have breakfast in the main house. Only negative was the hard bed. But otherwise this is a fantastic place!
Stayed 1 night in Oct 2023

10/10 Excellent

eric, Kuna

Liked: Cleanliness, staff & service, property conditions & facilities
Old interesting building.
Stayed 2 nights in Oct 2023

10/10 Excellent

Patty

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Alice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Made you feel special and part of the family.
Stayed 1 night in Oct 2023

6/10 Okay

Eric

Traveled with partner
Beautiful house. Breakfast was not very good. Just like something you would get at a chain hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great horel
Stayed 1 night in Aug 2023

10/10 Excellent

Taunya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay.. would definitely stay again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Walter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a girls weekend with a birthday included. I asked if they could put a special cake in the room and they were so pleased to be able to help out. The room was beautiful and the staff so very kind. We will be back for sure.
Stayed 1 night in Oct 2023
Response from The Blackwell Hotel on Apr 17, 2024
We are so glad you had a wonderful time on your Girls Weekend! We look forward to hosting your group again.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location! Great place to stay!
Stayed 4 nights in Oct 2023

8/10 Good

Robert

Stayed 1 night in Sep 2023

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This bed and breakfast was amazing. The food was delicious. The rooms were comfy and quiet. So close to down town! We loved our stay here!
Stayed 1 night in Oct 2023

10/10 Excellent

Rebecca

Stayed 2 nights in Jul 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old historic building with great accommodations. Walking distance to downtown. Laurie and staff are amazing! Breakfast was delicious. Look forward to staying at the Blackwell again!
Stayed 1 night in Oct 2023

6/10 Okay

Michael, Sioux Falls

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a note to the owner of the property. We appreciate the investment you have made into this old property and wish you well. However, as a frequent traveler, I hope you find these suggestions useful. Before the suggestions though, we found Laurie quite helpful and nice. First, the disenfectant or deordorant you are using is way too powerful or you need to tone it down. Our room smelled so intense but we were fortunate that Laurie put us in a new room. In that room, the smell was less but we found the ROKU tv that you have installed did not work. As we were informed, "sorry, sometimes it works, sometimes it doesn't." The breakfast is average at best for a "bed and breakfast". French toast, scambled eggs and warmed up ham was ok, but maybe consider at least buying some local syrup or local pastries to spruce it up a bit. Now, please, please consider adding some more tables and chairs for folks to sit and eat. If you are only going to allow one time to eat at 9am for all guests, the least you could do would be to have more than one table for six guests and another little steel table with two chairs and another with one. Consider getting rid of all of the big wood tables that are for sale and actually put in seating for the guests so they can put their food and coffee somewhere. BTW, the deordorant noticed. Lastly, it was a unique feel to always have to unlock locks and enter codes everywhere. We wish you the best but here are some things to work on. Good luck.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location. Great breakfast. On the hotel site it says breakfast is available between 8-10 but it was served at 9:00. There was no air conditioning in the room and it was a bit warm and stuffy on the 3rd floor. Overall it was a nice stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Alarice

Stayed 2 nights in Oct 2023

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique restored home. Many small details expertly addressed. Never received the text with our room number or code for the door despite management getting notice it was sent. Check-in a little confusing as venue was prepping for a wedding. We found things to do in town so as to not disrupt the wedding. Our bathroom was across the hall from our room & the mattress had a distinct hump in the middle, causing us each to roll to our respective sides of the bed. I think if there weren't a wedding & we had a different room we would be giving a higher rating. Cool place, great staff & awesome breakfast in the morning.
Stayed 1 night in Sep 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Peggy

Stayed 1 night in Sep 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

dawn

Liked: Staff & service
Disliked: Cleanliness
Needing refresh....
Carriage house was quiet and out of the traffic line. Shower needs a complete upgrade. Might be nice to have a small table and chairs in the room along with recliners.Parking is on the street and very muddy.:( Good location to restaurants and shops. Customer service was excellent.
Stayed 2 nights in Sep 2023

8/10 Good

Patricia

Traveled with family
Air conditioning we couldn’t adjust, No extra blankets. Stair case that was very thin stairs, easy to fall if you are carrying luggage up and down.
Stayed 1 night in Sep 2023

10/10 Excellent

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, room was clean and very comfortable. Breakfast was great. Overall, great experience.
Stayed 1 night in Sep 2023

10/10 Excellent

Dr Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful older home re-purposed for guests.. convenieint to downtown, walkable if good weather. Stayed on upper floor - needed AC to be comfortable sleeping once outdoor temps were 88.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mervin

Stayed 1 night in Sep 2023

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property, located in a gorgeous area. So much to do & see all within walking distance.
Stayed 1 night in Sep 2023

10/10 Excellent

kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and within easy walking distance of the lake and restaurants and shopping - there are lovely places to sit outside on the property - just perfect
Stayed 1 night in Sep 2023

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blackwell Couer da’lene is a keeper!
It was super! Staff was great, and breakfast was wonderful! Only drawback was bathroom across the hall, but we knew that going in. Highly recommend the Blackwell!
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Amelia

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2023