Ratings based on 177 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Coalhurst Alberta Canada

Great location, nice clean rooms

Posted Sep 19, 2014
Great location next to river and short walk to stores and restaurants. Hotel and rooms in like new condition. Comfortable beds and awesome free breakfast daily. And if you get room 206 I left a case of beer in the fridge for you, accidentally of course
5 out of 5
Recommended
for Everyone
by A verified traveler from Vernon, BC

Very nice new hotel near river and restaurants

Posted Sep 17, 2014
Pros: New, very good design, beautifully decorated, hot buffet breakfast included.
Cons: Nothing
Location: Several good restaurants within walking distance. Walking trails beside river.
My wife and I stayed in a King Suite. The room was extremely spacious and comfortable with a small kitchenette. Included was a hot buffet breakfast and 24 hour coffee. This hotel is not a full service hotel as there is no attached restaurant, room service, stores, valet parking, etc.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montgomery, TX

Nice hotel, good location

Posted Sep 17, 2014
Pros: everything
Clean hotel, easy check in, friendly staff, good breakfasts, 24/7 coffee bar, nice heated pool, good location, restaurants and movie theater acros the street
2 out of 5
by A verified traveler from Gold Coast, Australia

Treated as second class citizens

Posted Sep 16, 2014
Pros: The bed was comfortable.
Cons: The attitude of the two guys at the front desk. The breakfast. The coffee.
Location: Bardannay was a fun restaurant. Very pretty on the lake.
Upon arrival at Hampton Suites the desk clerk looked at our reservation and started tapping at his calculator. I asked for a quiet room whereupon his colleague said "you booked through Expedia". I asked whether this was a disadvantage, and they said "Yes, you booked through a third party, we don't know what you paid or what you requested". They allocated a room on the second floor (I had requested a high floor because of the views". The view was of a roof, wall and 4 pipes. A noise was emitting from the pipes. We went back to the desk and asked if a room with a view was available. They said "no" as they were full. As people were still checking in, we felt we were treated poorly from the outset. The bed was comfortable. The breakfast was not appetising and there were paper plates and plastic knives and forks and no healthy options except for a limited amount of tired looking fruit.
4 out of 5
Recommended
for Families
by A verified traveler from Cranbrook, BC, Canada

Nice place to stay

Posted Sep 4, 2014
Pros: Location, accommodations, value, pool.
Cons: Check the pool before morning.
Location: Fairly quiet surroundings. Spent our weekend at the Silverwood theme park, it was fabulous. Look forward to returning next year.
Friendly staff, clean accommodations, and peacefull surroundings as it is not in the middle of the downtown area. Good breakfast selections. Only downside was have to use the pool net to fish 3 band aids out the pool before swimming at 8:00 in the morning. We would definitely return
5 out of 5
Recommended
for Everyone
by A verified traveler from Cranbrook, BC

Clean, quiet and luxurious

Posted Sep 2, 2014
Pros: Staff was friendly and efficient. Hotel was clean, quiet, and beautifully decorated. The beds were so comfortable, like a warm hug.
Location: Coeur d'Alene is an easy to navigate city, with beautiful lakes, golf, and shopping.
Check-in was quick and friendly. The room was large, clean, and well appointed. The beds were luxurious, could have snuggled in bed all day! The pool and fitness areas were clean, equipment was well maintained. Hot breakfast was good. Overall, a great experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and easy

Posted Aug 13, 2014
Enjoyed our stay. Perfect for family travel. Clean and convenient. Generous breakfast as well as breakfast to go option. Would stay again.
5 out of 5
Recommended
for Families
by A verified traveler from Calgary

Excellent hotel for families or business

Posted Jul 19, 2014
Pros: Clean-up and bedroom roomy, great hot breakfast buffet. excellent desk attention
Cons: N/A
Location: very convenience location
Clean-up and bedroom roomy, great hot breakfast buffet. excellent desk attention
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2014
We were able to change our room to a better view without any hassle. The breakfast selections changed each day and were very good with lots of variety. Our room was spacious and clean. The workout room was populated with good equipment.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Jenny K from Illinois

Fabulous experience

Posted Jun 23, 2014 on Hotels.com
The room was very clean, and comfortable for my husband and I and our two young sons. It was very convenient to have a small microwave, and refridgerator! We were very pleased with our overall experience!