Ratings based on 9 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
78% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, WA

Very very pleased!

Posted Apr 24, 2015
Pros: rooms, bedrooms, breakfast, pool room, location, price....everything!
Location: Easy drive to Spokane and Couer D' Alene. Lots of outdoor activities (hiking, bike trails, water sports).
I don't even know where to start...everything about the Sleep Inn was GREAT!!! From check in to check out nothing left me disappointed. You can tell the property is newly renovated and well cared for. Bedrooms are nice and clean with updated furniture and bedding, pool room is pretty much brand new, and breakfast is one of the best i have had. I travel very often for work and this hotel took care of all my needs plus some. Its rare to find a hotel that caters to the business traveler but also kids as well- this hotel does it seamlessly. My kids are tough to travel with but i can tell this hotel will make that a piece of cake. I'll be coming back in a few short weeks with my kids and husband. The fresh baked cookies every night, nutella for breakfast and some pool time in the middle of it all will surely keep them entertained, while my husband and i can relax in the hot tub. This location is perfect as well! Close to Spokane (and the Spokane Valley Mall!) and an easy drive to Coeur D' Alene. The staff was informing Silverwood will be opening in the next few weeks! Who knew i would be dreaming about coming back to Post Falls?
3 out of 5
by A verified traveler

Posted Mar 29, 2015
Ehhh. Cheapest place we could find. Room was on the small side. Made for a king bed but had two fulls instead. One bed was essentially pushed against the heater/ AC.
3 out of 5
by A verified travelerfrom Seattle

Fair for overnight.

Posted Mar 23, 2015
If traveling it's fine for a quick stay. The entire place smelled like chlorine from the indoor pool. Room was clean with good amenities though.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom wa

Ok stay for post falls

Posted Mar 22, 2015
Staff nice, room showed some light damage and was missing trim. I like that i couldn't hear the room next to me, but all of the doors slam shut and this is a bit noisy at 3 am. Coffee pot in room was filthy in the water fill, leaving is unusable( this was lame for a big time coffee drinker). TV took about 5-10 seconds to change the channels each time, so that was annoying. I will stay here again, as the rest of the hotels in the area look about the same quality, but more expensive.
3 out of 5
Recommended
for Everyone
by A verified traveler

Overnight after Spokane late flight

Posted Feb 26, 2015
Pros: Budget minded for a brief stay.
Price was right, room was standard and acceptable. Staff was OK. Breakfast was OK.
Comment from Hotel Management
Mar 12, 2015 by Harneet S., Hotel Management
I am sorry to hear your stay was just OK. We strive to provide an excellent experience for all our guests and apologize for not meeting those standards. We hope you provide us with another chance and hope to see you again soon! Please let us know what we can do to better accommodate your needs next time around.
3 out of 5
Recommended
for Families
by A verified traveler

Posted Feb 22, 2015
Pros: Clean
Cons: Breakfast food choices so limited.
Location: Near Spokane for shopping
Room was a little noisy..TV had to be reset 2 different times from staff. Room was clean but a little small for what we expected. Good rates though.
Comment from Hotel Management
Mar 12, 2015 by Harneet S. , Hotel Management
I am sorry to hear you experienced difficulty with our TV during your stay and did not receive a quite room. We have been working with our TV provider on resolving this issue and hope to get this cleared up ASAP. I hope other aspects of your stay were pleasant and hope to see you again soon!
3 out of 5
Recommended
for Families
by Beverly and Edwinfrom Rochester

As expected

Posted Jan 24, 2015 on Hotels.com
Though I was told that they are known for having only showers, I certainly did not get that off the website, and the smaller square pillows were not appreciated. But the management were very accommodating and made us as comfortable as possible. I would stay again.
Comment from Hotel Management
Mar 5, 2015 by Harneet, Hotel Management
Hi Beverly and Edwin, Great point, we will make sure to get better pictures of our bathrooms on the website ASAP. I'm glad to hear management did their best to accommodate your needs as we strive to provide excellent service to all our guests. We have noted the pillows were an issue and will try to come up with a resolution as well. We hope to see you again! Harneet Sandhu
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Spokane

Nice staff

Posted Jan 8, 2015
Pros: cleaness
Cons: hot tub
Staff was great and rooms wear clean, but hot tub was just warm.
Comment from Hotel Management
Mar 12, 2015 by Harneet S. , Hotel Management
Hi Ron, I'm glad you enjoyed our friendly staff! We strive to provide excellent service to all our guests and accommodate all their needs to the best of our ability. Our hot tub was having issues in the past holding the heat, however we just replaced our heater so this should no longer be an issue. We hope your back to enjoy our brand new pool room! Harneet Sandhu
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Montana

Great hotel for price, easy to find, close to Hwy

Posted Jan 8, 2015
Staff was friendly and accomodating. Very clean hotel and room. Continental Breakfast was pretty good with enough variety for most. However eggs were not as hot as they should have been, and they were behind in replenishing them.
Comment from Hotel Management
Mar 12, 2015 by Harneet S., Hotel Management
I am glad to hear you enjoyed your stay! We are always working on improving the guest experience and our wide breakfast variety is something we pride ourselves on. I do apologize the eggs were not as hot as they should have been and they were not replenished ASAP. We will make sure this is not an issue in the future and hope to see you again soon!