Ratings based on 480 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Big room good breakfast great price

Posted Sep 3, 2014
Large clean room for great price. Breakfast variety was awesome. Staff was friendly and professional!
4 out of 5
Recommended
for Everyone
by A verified traveler from Santo Domingo

Good for a nice stay...

Posted Aug 16, 2014
Pros: People attention
Location: Convenient location, close to the metro and by car is just a 20 min of the national malls. Of course don't go by metro late night need to walk
The people attention was awesome, the only few details to observe are the wifi at the room is quite unstable and some refurbishing is required all over the hotel to upgrade the look in general.
1 out of 5
by A verified traveler

Bad Experience

Posted Aug 15, 2014
There were bugs in my room. Got several bites. That was my first trip to Washing DC and gave me real bad experience.
Comment from Hotel Management
Aug 19, 2014 by GM, Hotel Management
I'm very sorry to hear about your stay at the hotel. The staff will conduct an investigation on what exactly occured to remedy the situation.
Comment from Hotel Management
Aug 19, 2014 by GM, Hotel Management
I'm so sorry to hear about your experience. I hope to get to the bottom of what occurred with our team.
2 out of 5
by A verified traveler

Not comfortable

Posted Aug 2, 2014
Not a restful stay. Im limited to what I can say after site edited me twice. Dont wanna hurt their business-
Comment from Hotel Management
Aug 6, 2014 by Ashley, Hotel Management
We are sorry to hear you did not have a good night’s sleep. We know a good night’s rest is very important. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas Texas

Nice Hotel, Very Clean

Posted Jul 22, 2014
Pros: I like the cleanliness of the rooms and environment
Cons: The ironing table covers need change and the front-Desk female staff should learn how to smile to customers,they need to practice courtesy .
Location: The hotel is located strategically and within the reach of most important places.
I enjoyed my stay in this hotel. It is very clean and their breakfast is very good. The Staff are friendly and answers you when you call. Every facility functions effectively. The male staff are very friendly.
Comment from Hotel Management
Aug 14, 2014 by GM, Hotel Management
Great to hear that you enjoyed your stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from c

Posted Jul 7, 2014
It was nice the shuttle took me to 7-11 I really enjoyed myself.
4 out of 5
Recommended
for Families
by A verified traveler from Mississauga, ON

Very pleasant but be prepared if doing laundry

Posted Jul 7, 2014
We had a very pleasant one night stay. The room was clean and quiet, and the staff was friendly. It is very close to Andrews Air Force Base. The only drawback for our stay was that the front desk did not have any quarters or fabric softener available, so be prepared with those things if you plan on using the guest laundry.
Comment from Hotel Management
Aug 15, 2014 by GM, Hotel Management
Sorry to hear that we ran out of laundry supplies! I will make sure we restock.
3 out of 5
Recommended
for Everyone
by A verified traveler from Belmont

Nice clean hotel

Posted Jul 1, 2014
Wonderful hotel...just a little further than we wanted from DC
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Convenient location and wonderful staff

Posted Jun 26, 2014
Pros: The staff was awesome!
Cons: The fruit salad for breakfast was frozen lol.
Location: Loved having the Metro Station so close and the shuttle that took us there and back.
My husband, our 7 year old daughter, my mother and I stayed here so that we could take the Metro into D.C. to see the sights. We were scheduled to stay Monday June 16 and Tuesday June 17, checking out on Wed June 18. We got to the hotel super early (around 8am) on Monday because we wanted to get into D.C. early so we had a full day there. We went to the hotel first just to let them know that we were in the area and we would be back late to check in, after spending the day in the city. They told us not to worry, that we could check in right now! So we got our room key, dropped our stuff off and they got their shuttle to take us over to the Metro Station. They gave us a phone number to call when we were ready to be picked up. We called them as soon as we got back to the station that evening and someone was there to pick us up within minutes. The room was clean, the beds and pillows were comfortable. The bathroom was spacious. We ate breakfast at the hotel Tuesday and Wed morning and both times is was pretty good. My favorite thing was the fresh waffle maker. The staff was always super friendly and helpful. I really enjoyed them.
2 out of 5
by A verified traveler from Richmond, VA

Not upto expectation

Posted Jun 25, 2014
Being part of a top level Franchise, this location is not upto mark, with not properly working a/c, access doesn't work on entry door from rear and main entrance is the only way to get in, breakfast was just ok, nothing special about it.
Comment from Hotel Management
Jul 3, 2014 by Ashley, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.