Ratings based on 409 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Pretty nice hotel near branch ave metroPosted Nov 26, 2013
The only problem I had was that the bed springs were squeaky.
for Everyoneby A verified traveler from Clinton, Maryland
SurprisedPosted Nov 12, 2013
Pros: Location and breakfast service.
Cons: The Sunday staff could use customer service refresher course. Hotel doesn't seem to like bookings from Expedia.
Put family members in town for a funeral up in this hotel. Didn't want them to sleep on floor due to lack of space. Their stay was spoiled by mouse in room incident and microwave not working. Front desk person was not very courteous when informed via phone. She was on duty Sunday morning and curtly said " come get key for another room." Ms. Victoria was also rude to me when I requested a receipt during check out as well as requesting a adjustment to price because of the unsatisfactory conditions stated above. I will balance the complaint with a Kudos for Mr. Kral on duty Friday night at check-in for being courteous and helpful.
for Everyoneby Dave from Princeton
Nice hotel, excellent staffPosted Nov 2, 2013
Cons: Maintenance of the facilities
Location: Close to shopping mall and restaurants. Very close to the metro with a free shuttle from the hotel which makes it super convenient
The people in this hotel are really nice, unfortunately cant say the same about the facilities. The carpet smelled a little musty, the toilet seat would not stay up in one of the rooms, the air conditioner was quite noisy. The free shuttle to and from the hotel was really convenient
for Everyoneby A verified traveler
Great StayPosted Sep 12, 2013
Coming from many miles away and never having been to this state/area before everything (stores) was pretty easy to find from the hotel. The hotel was very nice and clean. The staff was very helpful and went out of their way to make us feel comfortable during our stay. Everything was great and I would certainly stay there again if ever in that area!
for Business Travelersby A verified traveler from North Carolina
Country Inn Suites!Posted Sep 12, 2013 on Hotels.com
I found the Country Inn Suites a very clean and nice place to stay. The front desk personnel was so very helpful and professional when I checked in. My overall rating is a five. I would and will stay at this facility again.
for Couplesby A verified traveler
;ocation is not at sightPosted Sep 10, 2013 on Hotels.com
It was good, the room was clean, and the restroom as well. except for the location, the hotel right next to another hotel with a more visible sign.
for Couplesby kc from Fredericksburg
NicePosted Sep 5, 2013 on Hotels.com
The hotel staff were pleasent an knowledgeable my room was clean an smelled nice I enjoyed my night there an I since been back home away from home
for Overnight Stay Before Destinationby John R from Tampa, FL
Great room, great breakfast.Posted Sep 5, 2013 on Hotels.com
The facility was excellent. The microwave in our room didn't work. I called the front desk and within 5 minutes we had a new one. Lots of choices for the free breakfast, both cold and hot, plus freshly baked cookies at check in. We were only here for one night, but would certainly stay here again if we needed to stop in the area.
for Familiesby Trevor from Indiana
Free Parking, Free Breakfast, Easy access to DCPosted Sep 3, 2013 on Hotels.com
We found ourselves very comfortable here. We drove in to DC each day as the Metro was 7.50 round trip per person. Traffic was easy. Free wifi is always a plus and breakfast was good (standard fare) each day.
for Business Travelersby Art from San Diego, CA
Posted Sep 3, 2013 on Hotels.com
Our stay with you, in general is very good, but it could have been superb. Your mattreses I think need replaced with new ones. Check into that aspect and I would surely come back and recommend your hotel to others.