Ratings based on 551 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
58% of guests recommend
2.9 Room cleanliness
3.0 Service & staff
2.9 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 27, 2014 on Hotels.com
Comment from Hotel Management
Aug 23, 2014 by Joe, Hotel Management
Thanks for the stars.
1 out of 5
by A verified traveler

Awful stay

Posted May 26, 2014
Pros: Nothing at all
Cons: staff, room condition.
Location: didn't explore the area
gave me a room that was occupied. door didn't lock appropriately. air conditioning stopped working at midnight in both rooms and didn't start working until noon the next day. vending machines don't work.
Comment from Hotel Management
Jun 11, 2014 by Joe, Hotel Management
Thanks you for your review, We really apologize for the inconvenience and our engineers are servicing air conditioning units and upgrading the door locks. once again we really thank you for bring this to our attention.
1 out of 5
Recommended
for Business Travelers
by Johnfrom NYC

Depressing, dingy, and cheap!

Posted May 24, 2014 on Hotels.com
Found myself in DC without a hotel reservation and only crazy-expensive rooms available, so I booked a room at this lovely property. You get what you pay for. Cheap, yes, but pretty depressing. The location is not bad - an easy 10 minute walk to lots of dining options in Silver Spring and the Silver Spring metro. (The nearby Urban Butcher restaurant is highly recommended!) The front desk was mostly incompetent, but friendly. Rooms were accoutered with broken-down furnishings and dingy surfaces, but were reasonably clean.
Comment from Hotel Management
Aug 16, 2014 by Joe, Hotel Management
Thanks for your review, know that we are committed as we upgrade this property. We take every review to heart. Thanks again for taken the time.
1 out of 5
Recommended
for Business Travelers
by A verified traveler

never try again

Posted May 23, 2014 on Hotels.com
It's not a two-star hotel. So dirty and dilapidated!
Comment from Hotel Management
Aug 16, 2014 by Joe, Hotel Management
We are sorry you feel this way about our hotel. We are committed to great guest service. Thank you
4 out of 5
Recommended
for Families
by E.grahamfrom Silver spring

Fair

Posted May 20, 2014 on Hotels.com
Fair wish it had a breakfast bar.
Comment from Hotel Management
Aug 16, 2014 by Joe, Hotel Management
Thanks for your review. Because we have a restaurant on property, and we did not want to compete with its customers. We decided to offer that restaurant to our guest. Thanks again
2 out of 5
by Harlanfrom Lancaster, PA

Not Good for the Business Traveler

Posted May 20, 2014
Pros: Location.
Cons: If the hotel intends to cater to a business clientele--and it might not--it needs to be more aware of who is checking into the hotel.
Location: Location is fine for work in the District of Columbia or the Silver Spring area. Access to the Metro is simple, and there are abundant restaurants.
The best I can say about this facility is that it is located within a reasonable distance of the D.C. Metro system. The room was noisy--the walls are thin, and I could hear guests arguing for hours in the next room. There is not nearly enough parking for the number of rooms. Facilities are virtually non-existent...this felt like warehousing. Check-in staff did not provide, or even offer, a copy of the hotel receipt, and I will have to find another way to rectify the expense on my expense report
Comment from Hotel Management
Jun 11, 2014 by Joe, Hotel Management
Harlan, I would like to apologize and explain why we are not able to give you a copy of your bill. When using Expedia we are not allowed to give a copy of your bill because your payment information is not shared with the hotel. This is for your benefit, so that your information is not past over the internet it is keep with Expedia. For the noise please know that the front desk is empowered to make sure that each guest is comfortable. Again I thanks you
1 out of 5
by A verified traveler

DO NOT STAY HERE!

Posted May 20, 2014
There are many hotels in this area that are about the same price and much nicer. This hotel felt like one of those that you could pay by the hour. The room felt gross. We stayed out til midnight just because we didn't want to come lay down in the bed. Don't waste your money on this place find somewhere close with the same price.
Comment from Hotel Management
Jun 11, 2014 by Joe, Hotel Management
Thanks for your review, We are sorry you feel this way about our hotel. We are continuity updating our property and serving our guest to make it a home away from home,. Thanks and have a great day.
1 out of 5
Recommended
by A verified traveler

Posted May 19, 2014 on Hotels.com
Comment from Hotel Management
Aug 23, 2014 by Joe, Hotel Management
Thanks for the star
2 out of 5
Recommended
for Business Travelers
by Markfrom Ohio

A place to stay if you could not dive any further.

Posted May 18, 2014 on Hotels.com
A marginal place to stay. The manager and desk clerks are friendly and accommodating. The room door did not seal shut and I needed to place towels in the gaps to help prevent the cigarette smoke from entering the room. There were a lot of smokers around the exterior walkways. The bathroom would be filled with cigarette smoke if you did not leave the bathroom fan on all the time. The main Days Inn (Wyndham) reservations messed up my reservations logging my planned stay for the week as one day. I returned to find my belongings in a plastic trash bag in the main office. I was every embarrassed. The manager worked with Hotels.com and secured me another room for the remainder of my planned stay. Wyndham on the other hand had no interest or concern in helping resolve the problem. They denied that it was their mistake even when presented with documentation. The Wyndam representative was obviously annoyed by my call and saw no value in understanding or helping correct the problem. You judge a company on their ability to handle problems as they arise. My advise is to avoid any Wyndam property.
Comment from Hotel Management
Aug 16, 2014 by Joe, Hotel Management
Your review means a lot to us. I am sorry your reservation dates were not corrected before you arrived. We know how you must feel when you face a problem that was not expected or planned. Know that we will always make sure that things work out for you our guest. I am sorry your embarrassment and know that we will always be at your service.
2 out of 5
by A verified traveler

Washington DC prices?

Posted May 18, 2014
It was adequate and a place to sleep. Broken bath fixtures, cracked tiles, sink didn't drain, color TV shows only black and white, light switch at door turns of TV, on bureau drawer simply missing, lights at the bed don't work.
Comment from Hotel Management
Jun 18, 2014 by Joe, Hotel Management
Thanks for the review and comment. Know we are committed in showing our very best service to each and every guest. I am sorry for your experience during your visit. New televisions have been installed and rooms are being updated daily. Thanks