Ratings based on 255 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Mikki from Richmond, VA

Friendly staff, large clean room.

Posted Apr 21, 2014
Pros: The room was larger than expected, which was great since we are a family of 5! The decor was nice, room was clean, and it was quiet at night.
Cons: Expand breakfast bar hrs; housekeeping left 4 decaf coffee packs in our room on the last day.
Location: It's in the National Harbor area, which is a quite nice walking area with several restaurants. Outlet mall is <5 minutes by car.
We were there for 3 nights and used it as a staging area for sightseeing in DC and Baltimore. It's a nice, new hotel with reasonable rates. The staff was great with our kids, who had a blast at the pool and the 24/7 snack bar. The continental breakfast was great, but they should consider expanding their hours or at least allowing guests to finish the food that is out at 10, because every morning the food was taken away promptly at 10:00 even though the area was packed with guests still trying to get breakfast. Parking was $13/day and right across the street, which is quite reasonable for the DC area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Easter Get Away

Posted Apr 21, 2014
We had a great overnight trip to the National Harbor near DC. All of the sites and entertainment were within walking distance!
3 out of 5
Recommended
for Everyone
by Deborah from Virginia

It was an overall pleasant stay.

Posted Apr 11, 2014
Pros: It is conveniently located to a lot of things including restaurants and shopping.We plan to return this summer.
Cons: This hotel should also serve lunch or dinner. The weather was bad when we stayed so we didn't go out. we had to order take out.
Location: We stayed at the National Harbor location. There is plenty of shops and restaurants.
It was a good experience. The heater was a bit noisy and there was a smell that eventually dissipated.
5 out of 5
Recommended
for Everyone
by joe from mcconnellsburg,pa

First time at national harbor

Posted Apr 7, 2014
The hotel was clean and with in walking distance of everything... The king size bed was so comfortable...
5 out of 5
Recommended
for Everyone
by Ron from Chattanooga

Great conference stay

Posted Apr 4, 2014
Better with more extras like breakfast. Preferred place to sleep for conference.
4 out of 5
Recommended
for Everyone
by Stacey from Petersburg VA

Nice area

Posted Apr 2, 2014
Pros: I liked the location, everything was in walking distance.
Cons: Have mini refrigerator in the rooms. More variety with the breakfast.
Location: Its across the street from the Gaylord Resort, the harbor is in walking distance. Many shops and restaurants within walking distance
Had a nice experience the staff was friendly and helpful.
5 out of 5
Recommended
for Everyone
by Gene from Brentwood, TN

Excellent!

Posted Mar 28, 2014
Pros: Nice rooms, friendly and helpful staff
Cons: Breakfast! Are those real eggs?
Location: Gaylord Convention Center across the street. Was going to a conference there and Hampton is much more economical while still being nice.
Excellent experience. Due to a mix-up on my part with the online travel service it was set up as a king rather than two queen beds, for two guys. I immediately called at the time and Hampton said they would make a note that a room with two queens was needed. When i got there, they didn't have a 2-queen room so they put me up in another king room (and my buddy stayed in the original room) at NO additional expense, and I moved to a 2-queen room the next day. That is awesome, customer-oriented service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Didn't spend much time in the room

Posted Mar 16, 2014
Didn't spend much time in the room or hotel. However, my interactions with the staff were pleasant. The room was comfortable.
3 out of 5
by A verified traveler

Some good, some bad

Posted Mar 2, 2014
The hotel was clean and well managed overall. I liked it in general but there were small things that didn't meet the expectation suitable for the price. If you are an efficient traveler looking for only good bed to sleep in, this is a good one. Beds were well managed and cleaned, and amenities were all there. But if you are a person who pays attention to small things, there are a few things that may bother you. For example, towels were a bit old and flat, heating was efficient but noisy (as much as old refrigerator), sound proofing was bad to hear the alarm from the next door, etc. I think I wasn't too satisfied because I paid higher price due to a conference nearby. I saw the price dropping right after the conference is over and thought I would be okay with what I got with that price.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable

Posted Jan 5, 2014
Pros: I love the comfort and convenience especially the complimentary breakfast and internet.
Cons: None at this time.
Location: Great location surrounded by fantastic hotels, restaurants, and harbor.