Ratings based on 295 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Jan 4, 2015
Pros: Bed was great.
Cons: 2 different beds can be provided with 2 diff types of Pillow, all soft pillows are not good for all.
overall, the facility was great, the bathroom door did not close, but it was not much of a problem, wifi was not part of deal so stayed without it to save cost.
Comment from Hotel Management
Jan 6, 2015 by Kristy, Hotel Management
We are happy to hear that you had a great stay and we our looking forward to your next visit! Thank you, Kristy Nase
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Silver Spring MD

Opened the door to our room to find..someone in it

Posted Jan 3, 2015
The actual hotel was very nice and clean. Just stayed for one night on new years eve. They had trouble finding our reservation when we arrived. After a few minutes they found it and gave us our room key. Upon opening the door to the room we found an older gentleman asleep in the bed! One of the strangest experiences. We returned to lobby and told the receptionist what had just happened. He swapped the room and went on from there. Other than the strange room mix up, we had a good stay. Clean room and comfortable bed!
Comment from Hotel Management
Jan 6, 2015 by Kristy, Hotel Management
Dear David, I am terribly sorry about the mix up at the front desk. There is no good reason as to why this happened and it should not have. I have conducted a re-training with the team to ensure this does not happen to any other guest. That you for your feedback and we hope to see you again soon! Thank you, Kristy Nase
4 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Nice stay

Posted Dec 31, 2014
Pros: cleanlyness
Cons: buffet breakfast should be included in room stay and not to pay extra for it.
Location: close to family
No problems other than had to pay for buffet breakfast
Comment from Hotel Management
Jan 2, 2015 by Kristy, Hotel Management
Thank you for staying with us, Marcia. We hope you enjoyed our cook to order eggs! We hope to see you again soon! Thank you, Kristy Nase
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Massachusetts

Friendly, clean stay

Posted Dec 6, 2014
Extremely welcoming staff. Very helpful with parties arriving at different times. Clean comfortable rooms. Beautiful lobby with 24 fireplace and warm drinks. Only downside is: if you have children or want an early swim the pool is only open 5pm - 10 pm on weekdays.
Comment from Hotel Management
Dec 13, 2014 by Kristy, Hotel Management
We are happy you enjoyed your stay and hope to see you again soon! Thank you, Kristy Nase
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Santa Monica, CA

Great Hotel Near Silver Spring

Posted Dec 3, 2014
Location: Easy drive to downtown Silver Spring, UM College Park, Seneca Creek State Park.
This was a return visit to the hotel, and I was pleased with all aspects of the place. The staff was very friendly and accommodating. Check-in and check-out were quick and efficient. The lobby area with fireplace is nice to sit and talk with friends. The rooms are good size, very comfortable, have all the amenities one would expect of this brand, and well lit. The location is convenient and next to a 24/7 IHOP. I highly recommend this hotel for the Silver Spring area.
Comment from Hotel Management
Dec 30, 2014 by Kristy, Hotel Management
We are happy your enjoyed your stay with us, Larry! We hope to see you again soon! Thank you, Kristy Nase
4 out of 5
Recommended
for Families
by A verified traveler

Posted Nov 30, 2014 on Hotels.com
Comment from Hotel Management
Feb 28, 2015 by Kristy, Hotel Management
Thank you for staying with us!
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Nice play to lay your head

Posted Nov 18, 2014 on Hotels.com
Comfortable, fresh, and clean room
Comment from Hotel Management
Feb 28, 2015 by Kristy, Hotel Management
Thank you for staying with us!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel.

Posted Nov 17, 2014
Stayed for one night. Nice hotel, clean room, and helpful staff. A lot of food options around. I will go back again.
Comment from Hotel Management
Nov 26, 2014 by Kristy, Hotel Management
Hi Keith, We are happy you enjoyed your stay with us. We will see you again soon. Thank you, Kristy Nase
5 out of 5
Recommended
for Business Travelers
by Karenfrom Bethlehem, PA 18015

Exceeding expectations`

Posted Nov 17, 2014 on Hotels.com
I was very impressed with this hotel. The lobby and public areas were modern. The rooms were spacious and very clean.
5 out of 5
Recommended
for Families
by A verified traveler

Definitely recommend

Posted Nov 11, 2014 on Hotels.com
Room was spacious, clean and easily accomidated us for an overnight tournement stay, including roll away bed for a surprise additional guest; would absolutely book another stay with Hiltob Garden Inn franchise.