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Reviews of Quality Inn Near Joint Base Andrews - Washington Area

2.5 out of 5

Reviews

6.6
Rating 10 - Excellent. 101 out of 487 reviews" "
Rating 8 - Good. 142 out of 487 reviews" "
Rating 6 - Okay. 94 out of 487 reviews" "
Rating 4 - Poor. 84 out of 487 reviews" "
Rating 2 - Terrible. 66 out of 487 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Rener

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Wade Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's close to where I'm going
Stayed 1 night in Feb 2024

10/10 Excellent

sylvia

Stayed 1 night in Jan 2024

2/10 Terrible

Cori

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Robert

Disliked: Amenities, property conditions & facilities
Ok
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Stayed 1 night in Dec 2023

2/10 Terrible

Raidah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were extremely dirty. There was hair on bedsheets and floors. The bedsheets had stains and we found cockroaches and other bugs crawling as well. The microwave didn’t work in one of the rooms and fridge didn’t work in the other room. Toilet in one of the room clogged the next morning as well. It is not worth the price and should be out of business.
Stayed 2 nights in Dec 2023

6/10 Okay

Joseph

Stayed 1 night in Dec 2023

2/10 Terrible

Taynsha

Stayed 1 night in Dec 2023

8/10 Good

Randy

Disliked: Cleanliness, property conditions & facilities
Ghe toilet had dried urine on it. The si k was filthy and had hair. The ceiling at the shower was filthy. The floor throughout the room was sticky and ghe hotel from outside all the way to the room smelled like sewage. Will definitely never stay here again.
Stayed 1 night in Dec 2023

8/10 Good

Frank

Liked: Room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Frank

Liked: Cleanliness
Stayed 1 night in Dec 2023

6/10 Okay

Taynsha

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Shonte

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Poor property upkeep, roaches/insects thru out facility. Room had ashes on bed, dirty towels & rags. Dirty bathroom. Horrible last minute experience!!
Stayed 1 night in Dec 2023

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better
It was better then Days Inn
Stayed 1 night in Dec 2023

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities
SOME OF THE STAFF WERE VERY FRIENDLY AND THE CLEANING CREW. BREAKFAST NEEDS TO BE BETTER, EVERYTHING IS COLD EXCEPT FOR WAFFLES. NEEDS SOME EGGS AND MEAT
Stayed 2 nights in Nov 2023

4/10 Poor

Livian Cosme

Disliked: Cleanliness, property conditions & facilities
Will not stay never again.

10/10 Excellent

Mervin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

LaTish

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I wont be back.
Stayed 1 night in Nov 2023

4/10 Poor

Livian Cosme

Disliked: Staff & service, property conditions & facilities
Dirty floor, found roaches at the bathroom, poor illumination, stinky elevator and dirty towels .

4/10 Poor

Adekunle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

LaDedra

Liked: Staff & service, property conditions & facilities
The Only Thing I Didn’t Like Was My Room Key Stop Working Multiple Times
Stayed 3 nights in Oct 2023

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
it was great
Stayed 1 night in Sep 2023

6/10 Okay

Marvin

Traveled with group
Disappointed
We didn’t have towels or washcloths. The AC also didn’t work.
Stayed 1 night in Sep 2023

8/10 Good

Eduardo G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem is the Wi-Fi.weak
Stayed 2 nights in Sep 2023

2/10 Terrible

Sharon

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Air conditioning didn’t work,ask for another room they said they were booked 😡
Stayed 1 night in Sep 2023

10/10 Excellent

DONOVAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Donique

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel needs renovation; the room was dirty, no remote for the TV, towels were dirty and the elevator felt unsafe. Overall very poor condition.
Stayed 3 nights in Aug 2023

10/10 Excellent

DOwNOVAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Stayed 1 night in Aug 2023

2/10 Terrible

Erica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

6/10 Okay

Beverley

Liked: Cleanliness, property conditions & facilities
Service. Had to do key exchange twice and by the tine I got to breakfast they were out of hot water and tea. Breakfast offerings very limited.
Stayed 2 nights in Aug 2023

2/10 Terrible

Bruce

Disliked: Cleanliness, property conditions & facilities
The floors in the room were dirty, the bed linen had stains on them, the walls in the room had plaster that was cracked and missing, the bathroom tub look unclean. The whole room just looked unclean. It was the worst hotel room I've ever stayed in. I didn't check the reviews for the hotel before I booked it but from now on any hotel I booked I will check reviews first. This Quality Inn was a DUMP!!
Stayed 1 night in Aug 2023

4/10 Poor

David

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

6/10 Okay

David

Stayed 2 nights in Jul 2023

2/10 Terrible

Shandell

Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The male front desk representative was extremely out of line, making crude jokes as I walked away.
Stayed 1 night in Jul 2023

2/10 Terrible

Kerstin

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were bedbugs in my first room. Although the staff quickly gave me another room and were apologetic, it was still a significant problem.
Stayed 3 nights in Jul 2023

6/10 Okay

David

Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Appreciation!
My stay was great I had a wonderful time as always I just hate them high ass prices I think they should offer something such as a discount perhaps to those whom frequently visit they property like I do as a thank you to us they just grab our money put us where ever they want us to be and than have these hiddens fees and stuff not just here but in general. Again I likes dis spot but please consider my suggestion which y'all probably won't but since u asked 4 my feedback this is it.
Stayed 5 nights in Jul 2023

8/10 Good

Oliver

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2023

6/10 Okay

Percy

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There were too many ladies of the night breeching the property. They would run pass tou when you scanned with the key. We felt quite unsafe.
Stayed 3 nights in Jun 2023

10/10 Excellent

Christopher, Niagara Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful and there were a few dinner options nearby
Stayed 1 night in Jun 2023

2/10 Terrible

Wincenty

Disliked: Cleanliness, staff & service, property conditions & facilities
Batroom dirty ,in batroom olmos dawn ,smalone in room bet
Stayed 2 nights in Jun 2023

2/10 Terrible

Donovan

Stayed 1 night in Jun 2023

6/10 Okay

Ulrich, St Augustine

Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
Not A Fan
Not only was I put in a room that someone else was in but the air conditioning didn’t work during my entire stay and it’s summertime. The outlets were coming out the walls and the furniture was old and dusty
Stayed 3 nights in May 2023
Response from GM Quality Inn Andrews A on Jun 23, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Near Joint Base Andrews-Washington Area.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us, We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Currently, we are doing some minor renovations to serve you better.We hope for an opportunity to properly host you in the future.Sincerely,Stella AguirreGeneral ManagerQuality Inn Andrews Air Force Base

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful
Stayed 1 night in May 2023
Response from GM Quality Inn Andrews Air Force Base on Jun 23, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Near Joint Base Andrews-Washington Area.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us, We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Currently, we are doing some minor renovations to serve you better.We hope for an opportunity to properly host you in the future.Sincerely,Stella AguirreGeneral ManagerQuality Inn Andrews Air Force Base

8/10 Good

Kristi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023
Response from GM Quality Inn Andrews A on Jun 23, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Near Joint Base Andrews-Washington Area.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us, We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Currently, we are doing some minor renovations to serve you better.We hope for an opportunity to properly host you in the future.Sincerely,Stella AguirreGeneral ManagerQuality Inn Andrews Air Force Base

8/10 Good

Jamson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023
Response from GM Quality Inn Andrews A on Jun 23, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Near Joint Base Andrews-Washington Area.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us, We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Currently, we are doing some minor renovations to serve you better.We hope for an opportunity to properly host you in the future.Sincerely,Stella AguirreGeneral ManagerQuality Inn Andrews Air Force Base