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Reviews of Travelodge by Wyndham Silver Spring

2 out of 5
Travelodge by Wyndham Silver Spring
8040 13th St, 2mi S of I-495 Ex 31B on US 29, Silver Spring, MD

Reviews

4.4
Rating 10 - Excellent. 54 out of 1004 reviews" "
Rating 8 - Good. 106 out of 1004 reviews" "
Rating 6 - Okay. 171 out of 1004 reviews" "
Rating 4 - Poor. 236 out of 1004 reviews" "
Rating 2 - Terrible. 437 out of 1004 reviews" "

4.6/10

Cleanliness

5.4/10

Staff & service

3.6/10

Amenities

3.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Junabe

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and smelly
Stayed 1 night in Apr 2024
Response from joe on Apr 24, 2024
We're sorry you didn't enjoy your stay with us, know we pride ourselves with the best an economy brand can offer at a great price point. Thanks and have a great day.

2/10 Terrible

Dennis

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside area was extremely sketchy. But we proceeded to check in. Arrived at rooms (2) and was horrified. Someone was already occupying in one room and the other had only bottom sheets and no top sheet or blanket. Room smelled. We went immediately to get refund processed and left.
Stayed 1 night in Apr 2024
Response from joe on Apr 22, 2024
We're sorry you didn't find our home to your liking. Know we are updating this property to meet the needs of our Guest. Thanks for your review.

4/10 Poor

Edward

Disliked: Cleanliness, amenities, property conditions & facilities
Like: economical rate. Did not like: very weak intermitent WIFI signal; floor not vaccumed; bathtub water tap exceedingly tight(should be replaced); no shampoo; overall physical condition of the hotel looks worn-out.
Stayed 3 nights in Apr 2024
Response from joe on Apr 22, 2024
We're sorry you didn't find our home to your liking. Know we are updating this property to meet the needs of our Guest. Thanks for your review.

6/10 Okay

Mary angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Apr 2024
Response from joe on Apr 19, 2024
Thanks for your review

2/10 Terrible

Florin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The rooms are extremely dirty, the toilet was broken, couldn’t flush, the carpet was very wet, the room smell bad, worst hotel room ever stayed in. I wouldn’t recommend to anyone. Staff was ok.
Stayed 1 night in Apr 2024
Response from joe on Apr 15, 2024
We're sorry you didn't enjoy your stay with us, know we pride ourselves with the best an economy brand can offer at a great price point. Thanks and have a great day.

4/10 Poor

Justin

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Very slow wifi, no mini fridge, unclean, vending machines not stocked
Stayed 6 nights in Apr 2024
Response from joe on Apr 15, 2024
We're sorry you didn't enjoy your stay with us, know we pride ourselves with the best an economy brand can offer at a great price point. Thanks and have a great day.

4/10 Poor

Norma

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room in poor condition and the keys won’t work well in the door slot.
Stayed 8 nights in Mar 2024
Response from joe on Apr 8, 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Simon

Disliked: Amenities, property conditions & facilities
Inside is fairly clean. Property, hallway, stairs are Dirty and unkept.
Stayed 1 night in Apr 2024
Response from joe on Apr 8, 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Tuyen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from joe on Apr 5, 2024
We're sorry you didn't enjoy your stay with us, know we pride ourselves with the best an economy brand can offer at a great price point. Thanks and have a great day.

6/10 Okay

Delonte

Disliked: Cleanliness, amenities, property conditions & facilities
Not the cleanest establishment but the surrounding areas are cool.
Stayed 4 nights in Jan 2024
Response from joe on Mar 26, 2024
Thanks for your review, know we pride ourselves with the best an economy brand can offer at a great price point. Thanks and have a great day.

4/10 Poor

Grace

Disliked: Cleanliness, staff & service, property conditions & facilities
There was warm water throughout, the toilet was good abd clean that using allowing someone to use little water efficiently, the room was big but not attractive the AC was not working, no refrigerator in the room, no microwave in the room, the microwave was one located in shared at the lobby but also was not working!!! The reception was smelling badly!!! Like the sewages or airhole left unattended throughout, the ladies at the lobby was protecting themselves with the masks throughout due to bad smell at he reception, although the toilets were clean.....there is no breakfast close to hotel you should walk around 10 to 15 minutes to find restaurants, there is no transport around, and metro station is located around 15 to 20minutesvwalk, so with bags becomes more challenging, i won't advise anyone to stay in this hotel unless major renovation is done, not worth it, and not healthy, not inspired at all.
Stayed 2 nights in Mar 2024
Response from joe on Mar 26, 2024
We're sorry you didn't enjoy your stay with us, know we pride ourselves with the best an economy brand can offer at a great price point. Thanks and have a great day.

2/10 Terrible

Brenda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
there was mold all through out the room, our door wouldn’t shut, found used sheets, a half smoked cigarette we felt unsafe knowing anyone could push our door open
Stayed 2 nights in Mar 2024
Response from joe on Mar 20, 2024
We're sorry you didn't find our home to your liking. Know we are updating this property to meet the needs of our Guest. Thanks for your review.

2/10 Terrible

Marzieh

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t even bother to consider this place as an option for staying in! It was an awful place, in the middle of night some crazy people running around, shouting and banging on doors! I called the receptionist a couple of time but he didn’t even bother to act on the issue, then that issue resolved by itself, I got awaken by a mouse running around my head by the nightstand…. Definitely it’s a bad bad place to spend a night in…
Stayed 1 night in Mar 2024
Response from joe on Mar 18, 2024
We're sorry you didn't find our home to your liking. Know we are updating this property to meet the needs of our Guest. Thanks for your review.

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Trashy hotel, didn't even want to take a shower. I booked a room with a refrigerator but the actual room did not have one. Vending machine didn't work.
Stayed 2 nights in Mar 2024
Response from joe on Mar 13, 2024
We're sorry you didn't enjoy your stay with us. We try to be hospitable to all our guest and to insure a great stay but so times we fall short. Thanks for your review.

2/10 Terrible

Dora

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad experience they don't change sheets and they smell bad
Stayed 2 nights in Jan 2024
Response from joe on Jan 30, 2024
Thanks

10/10 Excellent

Yves Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Is good
Stayed 1 night in Jan 2024
Response from joe on Jan 29, 2024
Thanks for your review

2/10 Terrible

Andrea

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Do not stay here!!! Absolutely filthy. Cockroaches all around the room. I was there for about 2 hours and cockroaches had gotten into my belongings. It was so disgusting that I left. Bed was covered in questionable stains and there were burn holes all over. Additionally, the door appeared as if it had previously been broken in and was showing substantial damage to the frame and door. I repeat, go somewhere else!
Stayed 3 nights in Jan 2024
Response from joe on Jan 29, 2024
We're sorry you didn't enjoy your stay with us. We try to be hospitable to all our guest and to insure a great stay but so times we fall short. Thanks for your review.

2/10 Terrible

Peter

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I saw a rat crowling out the garbage can and when mentioned it the receptionist, the response was unexpected response “this happens rats come in through the door in the cold weather.”
Stayed 1 night in Jan 2024
Response from joe on Jan 26, 2024
We're sorry you didn't enjoy your stay with us, know I am sharing your review with my staff so that we may service you better.

8/10 Good

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jan 2024
Response from joe on Jan 18, 2024
Thanks for your review

4/10 Poor

Terence

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from joe on Jan 17, 2024
Thanks for your review

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from joe on Jan 10, 2024
Thanks for your review

4/10 Poor

Aimee

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door appeared to be pried open previously. Felt unsafe. Dirty carpet. Broken furniture. Won't stay here again.
Stayed 3 nights in Dec 2023
Response from joe on Jan 10, 2024
We're sorry you didn't enjoy your stay, please know we are clearing any issues you may have had.Thanks

2/10 Terrible

Datta, Mountain View

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
if you are looking for a low-cost hotel for one night then this is the one. but be ready for Dirtyness.. old or broken furniture. some kind of smell all the time. Multiple cockroaches I saw.
Stayed 1 night in Dec 2023
Response from joe on Jan 3, 2024
We're sorry you didn't enjoy your stay with us. We are working hard to clear any issues you my have had.

2/10 Terrible

Qadri

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from joe on Jan 3, 2024
Thanks for your review

2/10 Terrible

Roy

Disliked: Cleanliness, amenities, property conditions & facilities
The worst place I have ever booked, so bad, I left and stayed at another hotel within 2 minutes of entering room. Do yourself a favor, don't consider this location.
Stayed 1 night in Nov 2023
Response from joe on Nov 30, 2023
We're sorry you didn't enjoy your stay with us, please know we are working to upgrade our rooms. Thanks

2/10 Terrible

Alexander

Traveled with group, Traveled with family
Disliked: Property conditions & facilities, room comfort
Very terrible experience, the cleaners need to do a lot more even though the place needs a total renovation especially the rugs. Thanks 😡
Stayed 5 nights in Nov 2023
Response from joe on Nov 24, 2023
We're sorry you didn't enjoy your stay with us. We try to be hospitable to all our guest and to insure a great stay but so times we fall short. Thanks for your review.

6/10 Okay

OMAR, TEGUCIGALPA

Disliked: Cleanliness
Stayed 3 nights in Sep 2023
Response from joe on Nov 21, 2023
Thanks for your review.

2/10 Terrible

Brian

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful
Rooms smelled of smoke, loud music in other rooms, had 3 people knock on door to ask for money. Room in horrible condition with holes in wall. It’s a transient hotel which was not labeled anywhere. Cancelled the second night and asked for a refund of the second night.
Stayed 2 nights in Nov 2023
Response from joe on Nov 20, 2023
We're sorry you didn't enjoy your stay with us. We try to be hospitable to all our guest and to insure a great stay but so times we fall short. Thanks for your review.

2/10 Terrible

Bjorn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from joe on Oct 30, 2023
We're sorry you didn't enjoy your stay with us. We try to be hospitable to all our guest and to insure a great stay but so times we fall short. Thanks for your review.

2/10 Terrible

ED

Business traveler
Disliked: Amenities
Went to check out and no one at desk. Waited 15 minutes and called front desk with no answer. Another guest and I just left the key with message “checked out”
Stayed 1 night in Oct 2023
Response from joe on Oct 30, 2023
We're sorry thanks for your review

4/10 Poor

Gary

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from joe on Oct 16, 2023
We're sorry you didn't enjoy your stay with us. We try to be hospitable to all our guest and to insure a great stay but so times we fall short. Thanks for your review.

2/10 Terrible

Kelly

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is an absolute dump. Toilet didn't work, dirty. Smelled musty. Rats in the parking lot. Exposed electric.
Stayed 3 nights in Oct 2023
Response from joe on Oct 16, 2023
We're sorry you didn't enjoy your stay with us. We try to be hospitable to all our guest and to insure a great stay but so times we fall short. Thanks for your review.

2/10 Terrible

Charlezetta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like anything about this place
Stayed 4 nights in Oct 2023
Response from joe on Oct 12, 2023
We're sorry you didn't enjoy your stay with us. We try to be hospitable to all our guest and to insure a great stay but so times we fall short. Thanks for your review.

2/10 Terrible

Ray

Disliked: Cleanliness, staff & service, room comfort
This hotel was horrible. Room was filthy and smelled of urine. Bed was so uncomfortable that we had to sleep at head of bed and foot of bed. We only stayed one night because we couldn’t find another hotel. In the morning when leaving 2 huge rats ran out of drainpipe by our car. This hotel needs to be demolished.
Stayed 2 nights in Jul 2023
Response from joe on Oct 11, 2023
We're sorry you didn't enjoy your stay. Know we are working hard to clear up any issues you may have had. Thanks for your review.

2/10 Terrible

Henok

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from joe on Oct 11, 2023
Thanks for your review

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unknown
Gross! I came out of the weed aromatic lobby with security looking like he just finished toking up and a mini mouse scurried across my reeboks bro. I brought my wife all the way from Texas for her auntie's funeral and our children and I just could not subject them to that. The pics online were deceptive and mislead and in all honesty the place should be shut down period
Stayed 2 nights in Oct 2023
Response from joe on Oct 11, 2023
We're sorry you didn't enjoy your stay. Know we are working hard to clear up any issues you may have had. Thanks for your review.

2/10 Terrible

Aleyna Yasemin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They sold out my room and gave me another terrible one. Rooms sere dirty
Stayed 2 nights in Oct 2023
Response from joe on Oct 11, 2023
We're sorry you didn't enjoy your stay. Know we are working hard to clear up any issues you may have had. Thanks for your review.

2/10 Terrible

Munkhsaikhan

Disliked: Staff & service, property conditions & facilities, room comfort
Receptionist behaviour badly
Nothing is good and receptionist was rudely said to my wife calling police because she said we entered our room 103 Days Inn 1 st of October 2023 yesterday/we just checked out today 11 40 /the receptionist called to our room yesterday we have to leave our room she told to my wife we entered our room without permission, which is rude and lie.
Stayed 4 nights in Sep 2023
Response from joe on Oct 4, 2023
We're sorry you didn't enjoy your stay with us. We are working hard to correct the issues you may have had.

2/10 Terrible

Kenisha

Disliked: Cleanliness
Stayed 6 nights in Aug 2023
Response from joe on Oct 2, 2023
Thanks for your review

2/10 Terrible

Aiden

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay. spend your money at an actual hotel.
Photos are false. Mold in Airconditioner. Furniture broken and missing drawers. Shower didn't work, wall paper and ceiling peeling. Staff from the Days inn needed to check me in because Travelodges lobby was torn apart. Hopefully for renovations, unlikely.
Stayed 1 night in Sep 2023
Response from joe on Oct 2, 2023
We're sorry you didn't enjoy your stay with us, know we are working hard to correct any issues you may have had.

2/10 Terrible

Justin

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from joe on Sep 22, 2023
Thanks for your review

6/10 Okay

Caitlin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Myself & my MIL went to stay here for a concert close by. I figured we’d give it a chance for the price I paid & I wasn’t expecting it to be the greatest but when we got in our room we found MOLD all over the bathroom, the ceiling paint falling off, a hole in the wall, a smell that I can’t even put into words & the bathroom door wouldn’t open if you shut it all of the way. My MIL got stuck for about 5 mins in the bathroom before she had to force her way out. I wasn’t expecting it to be like the Hilton because it was a cheap place to stay over night but I wasn’t expecting it to be as gross as it was. The manager did give us another room but even the second room was gross. I didn’t complain the second time though because there was no point as we were only sleeping there one night but as soon as we got up the next morning we got everything out as quickly as possible. For the price, it was ok but I don’t recommend staying for more than a night as it could be a safety hazard.
Stayed 1 night in Sep 2023
Response from joe on Sep 21, 2023
We're sorry you didn't enjoy your stay. We are working hard to correct any issues you may have had.

4/10 Poor

Ashley

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like the place at all
Stayed 1 night in Sep 2023
Response from joe on Sep 19, 2023
We're sorry you didn't enjoy your stay with us. Know we are working hard to correct any issues you may have had.

2/10 Terrible

Grey

Traveled with partner
Disliked: Amenities, property conditions & facilities
Expedia should not be advertising this property. Because there were no “nonsmoking” rooms available, they put me in their other property next door. Because of flash flooding and cost, I was unable to get another hotel room. Absolutely disgusting. Burn marks everywhere, mold, noisy neighbors with “visitors” every few minutes after midnight. The sink was clogged. Etc. The staff were ok. We talked to several housekeepers the next morning (they tried coming in the room twice hours before checkout), and they were hospitable.
Stayed 1 night in Sep 2023
Response from joe on Sep 19, 2023
We're sorry you didn't enjoy your stay with us. Know we are working hard to correct any issues you may have had.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
To start the woman at the front desk was giving attitude during check in. Had reserved 2 rooms both were dirty. 1 had a drain problem with the tub. Took 2 days for them to fix. Asked house keeping for blankets & towels they replied with "i dont speak English". Didnt clean our rooms for 3 days. Had to use the towels & blankets we had for 3 days. That was not cool. There was no continental breakfast like the website said.1 room had a refrigerator & a microwave the other one didn't. Floor was wet in front of restroom in 1 room. Holes in walls, roaches, some lights didn't work. For what was paid for the rooms it was a disappointing stay for them not to be cleaned. I wish i took pictures.
Stayed 4 nights in Sep 2023
Response from joe on Sep 12, 2023
We're sorry you didn't enjoy your stay with us. We are working hard to correct any issues you may have had. Thanks for the review.

2/10 Terrible

Eric

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that Expedia sent me to this run down filthy hoel is shocking..
Stayed 3 nights in Aug 2023
Response from joe on Sep 12, 2023
Thanks for the review

2/10 Terrible

toni hector

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I saw a roach in the sink! The room was falling apart! The price should be $25! Never again
Stayed 1 night in Aug 2023
Response from joe on Sep 6, 2023
We're working hard to correct any issues you may have had. Thanks for your review.

4/10 Poor

Affri Fabrice

Stayed 2 nights in Sep 2023
Response from joe on Oct 2, 2023
Thanks for your review

4/10 Poor

Emily

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from joe on Sep 1, 2023
Thanks for your review

4/10 Poor

Mahamoudou

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I found 2 live cockroaches in my room. Bathroom fan isn't working. Bathroom ceiling pain is cracked and is falling in the tub. Checking in and out was easy.
Stayed 2 nights in Aug 2023
Response from joe on Aug 23, 2023
Thanks for your review, I will share your review with my staff so that we may clear any issues.