Ratings based on 100 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Great, if everything works

Posted Aug 17, 2014
Great facility. New, quiet, clean and well kept. As long as everything works, staff are great. Room lock failed. After 4 trips to the front desk finally told the desk clerk it was not me putting the card next to my phone. Maintenance guy was non communicative. After 10 minutes figured out the lock had failed. Took 30 minutes for them to get a room ready. Staff said manager was going to talk with us, she never did. While sorting this out, another guest asked for directions. Front desk clerk wasn't willing or able to help her get directions. As long as all you need to do is check in or out, your stay here will be great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel and I'm picky

Posted Aug 5, 2014
Pros: Clean.
Location: Close to food and shopping.
This is a decent hotel. I was in town for a wedding. I stayed there for two nights with no issues. I had a king bed. Free breakfast in the morning. There is an outdoor pool. Close to food though I drove as the only thing walking distance is the Burger King. Target and Kohls near. Grocery store near. Macys and Penney's close too. 10 minute drive to the river area which I especially enjoyed. If in the area, I would stay here again. There is simply nothing bad to say and I'm rather picky.
4 out of 5
Recommended
for Everyone
by A verified traveler from springfield, Il

Best in Alton

Posted Aug 4, 2014
Nice hotel, I grew up in Alton and have limited choices in a clean room when I visit. This is an old Ramada Inn that has been renovated. Clean and comfortable with what looked to be a nice pool (I didn't swim). I will use it from now on.
5 out of 5
Recommended
for Everyone
by A verified traveler from Suburb of Chicago

Clean, Comfortable & Quiet

Posted Jul 14, 2014
Pros: See other comments.
Cons: Air conditioner rattled -- but we were cool and comfortable.
Location: Located within short driving distance of KMart, Dollar Stores, Food Stores, Loews & Home Depot, etc.
I stayed a Friday night at Best Western in Alton. I was very pleased with the cleanliness, room aesthetics, TV and remote (worked as it should). While I didn't have an opportunity to swim or workout, I did check out these areas and they were clean, well-lit and safe. The individual that checked us in was very courteous and responsive to our need to have a pet free (cat free) room due to my son's allergy. We didn't hear any one else fromt he other rooms or in the hallway so the rooms are very quiet -- and we were fairly close to the stairway so the fire door noise wasn't event audible. Safe to say we could have heard a pin drop. The only issue was that the air conditioner rattled but we were so tired that we fell asleep anyway and once aspleep, it didn't bother us at all. I would definitely stay here again the next time I travel to Alton, IL.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel in Alton

Posted Jul 8, 2014
great stay. hotel was very clean and our room seemed recently updated. Only drawback for us was that they charge $10 for a crib; it was the first time we had been charged for a crib.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2014
We were there for only one night (only few hours in the room for sleeping) and did not have much interaction with staff beside checking in but the overall experience is pleasing and the condition of the building and room is nice and clean. Price is very fair.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 18, 2014
It was a hotel. I remember we did not die there. We made it through the night. Our experience there, is unremarkable. Clean sheets, tv worked, a/c worked too.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 18, 2014
Very clean, convenient, and comfortable. Would stay there again and recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice for a quick night

Posted Jun 7, 2014
While finding the hotel wasn't the easiest, which is not the fault of anyone. It was dark and we were tired when we started our looking. We had a VERY quiet night. We did ask for a wake up call when we checked in and the person at the front desk acted as though she took care of it -- it never came. We set our own alarm and every thing worked out OK. The room was clean, and extremely quiet.
5 out of 5
Recommended
for Everyone
by Anna from Chicago, IL

Great hotel

Posted May 27, 2014
Pros: New interior, clean rooms and bathrooms, friendly staff.
Location: Visited Lewis & Clark State Historic Site & Interpretive Center in neighboring Hartford, IL on our way to St. Louis.
Great hotel, very clean rooms, excellent service, great price. Very happy with our stay there past Memorial Day weekend. Couldn't wish for anything better.