Ratings based on 60 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Eagle Mountain, UT

Just OK

Posted Jun 7, 2015
Pros: Clean facility, decent breakfast, quiet, safe.
Cons: New housekeeping staff.
Location: St Louis Downtown is only 10 minutes away. Very convenient location.
If you're seeking value and are price conscientious, then this is the place is for you. The housekeeping service, however, leaves much to be desired. We weren't ready to vacate the room by the time they came by at 7:45 am (it's hard to get small children moving in the morning) and so they skipped our room entirely for that day. When we complained about it, we were made to feel like we were the ones with the problem. Other than that, the breakfast is decent, the facility is clean and safe. The pool was out of order for the time we were there.
4 out of 5
Recommended
for Everyone
by A verified traveler from Rockville, IN

Pleasant Staff

Posted May 10, 2015
Pros: They staff was very accommodating. When we arrived to our room the TV at first didn't work. As soon as I called they came right up to check into it.
Cons: I would have liked a piece of bacon or sausage with the eggs or waffle.
Location: I wasn't there for entertainment, but there looked like plenty to do.
I want to thank you for the pleasant stay while we stayed at your motel. Kerry was very accommodating to find us a room stay, to attend my best friends funeral. When we checked out he even called me by name. You don't find that too often.
3 out of 5
Recommended
for Families
by Donald from Columbus, OH

nice!

Posted Apr 16, 2015 on Hotels
The hotel was nice overall & pretty clean, but beds were too soft for my taste. Staff was great - friendly, courteous, and helpful.
3 out of 5
Recommended
for Everyone
by A verified traveler from Saint Louis, MO

HOTEL UNDER CONSTRUCTION

Posted Mar 16, 2015
Pros: When the rooms are finished, it will be nice. The staff was very nice. the Breakfast was very good.
Cons: Let people know it is under construction when booking. Heat the pool. Provide hot cocoa as an alternative to coffee for a warm drink.
Location: The location was perfect for our needs of being at convention center, plethora of restaurants and businesses to fit our needs.
While the hotel staff were very nice, our room was fine and the breakfast was good. Hot cocoa would be nice for a warm beverage in addition to coffee. The pool was FREEZING. This hotel is under construction and you should be aware. We were at regional dance competition so we had odd hours. We were up at 4:30am on Friday returned to our room at about 2:00 pm Friday for a nap, could not take one due to the buzz saws and construction. We were at convention center 15 hours on Saturday. Stayed at hotel in hopes to get some sleep and not drive back tired.... We were woken up bright and early Sunday Morning to construction yet again. We had to maneuver around wheelbarrows, fans, saws, tools, etc. to get to our room with our suitcases, etc.. And, I am allergic to drywall dust... the three times I spoke to these folks to add days to my three rooms, I was never informed it was under construction. That being said, its location to convention center and needed food/business is wonderful. The staff was very nice, especially when being yelled at by other patrons regarding the construction. I would definitely CONSIDER staying there for convention next year but at this time.. check for construction.
5 out of 5
Recommended
for Getaway With Friends
by Chanda from Illinois

Couldn't believe it!

Posted Nov 18, 2014 on Hotels
Perfectly located within walking distance of restraunts and gateway center is right across the street...Perfect! It was clean, quiet, & staff was pleasantly helpful. The breakfast is one of the best tasting I have had at a hotel for free. Simple, hot, & good! We will be staying here again for next years event.
Comment from Hotel Management
May 2, 2015 by Kerry, Hotel Management
To our valued guest Chanda I want to thank you for taking your valuable time to let us know about your hotel experience. We are happy that our convenient location, cleanliness, pleasant staff and great tasting breakfast all added value to your stay. I will share your comments with my staff and thank them for a job well done . We appreciate your business and hope to see you again. Respectfully, Kerry-Hotel Manager
5 out of 5
Recommended
for Families
by Susan from Poplar Grove

Nice stay

Posted Nov 11, 2014 on Hotels
Staff at desk waa very nice and helpful.
Comment from Hotel Management
May 2, 2015 by Kerry, Hotel Management
To our valued guest Susan I want to thank you for sharing your hotel experience. I am very happy to hear the front desk staff was nice and helpful. I will share your comments with my front desk staff and thank them for a job well done. We thank you for your business and hope to see you again. Respectfully, Kerry-Hotel Manager
5 out of 5
Recommended
for Families
by A verified traveler

Posted Oct 30, 2014 on Hotels
Comment from Hotel Management
May 2, 2015 by Kerry, Hotel Management
To our valued guest Thank you for taking your valuable time to rate your hotel experience. We thank you for staying with us and hope to see you again. Respectfully Kerry-Hotel Manager
4 out of 5
Recommended
for Business Travelers
by Kathy

Posted Oct 20, 2014 on Hotels
Comment from Hotel Management
May 2, 2015 by Kerry, Hotel Management
To our valued guest Kathy I want to thank you for rating your hotel experience. We appreciate your business and hope to see you again. Respectfully, Kerry-Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from St Louis

It is a nice hotel.

Posted Oct 13, 2014
Updated rooms, nice breakfast until late 10 am. Many restaurants around.
Comment from Hotel Management
Mar 7, 2015 by Kerry, Hotel Management
To our valued guest Adriana I want to thank you for letting us know about your hotel experience. I am glad you appreciated our updated rooms , breakfast and our convenient location. We do appreciate your business and hope to see you again. Respectfully, Kerry-Hotel Manager
4 out of 5
Recommended
for Business Travelers
by sean from Seoul

GOOD

Posted Sep 14, 2014 on Hotels
Location is very good and service was awasome