Ratings based on 56 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.1 Service & staff
3.4 Room comfort
3.5 Hotel condition
They paid and stayed.
for Couplesby Kevinfrom Edinburgh
Compact apartment in serviced accommodationPosted Jan 4, 2015 on Hotels.com
We stayed in the Black/White apartment on the ground floor which is very compact. It was suitable for a couple but the 2 small towels (each) provided for the whole week was not enough to cope with. We bought our own towels. The service team (not on site) were very efficient to fix interrupted wifi service and were easy to contact. Great location near the Rhine and close to Heumarkt.
for Familiesby A verified traveler
A-partement bij het chocolademuseumPosted Jan 3, 2015 on Hotels.com
Klein design-appartement maar wel schoon. Jammer van de vieze geur, waarschijnlijk afkomstig uit de afvoerkanalen!! Locatie is perfect. Je weet niet of je het appartement ook krijgt dat je denkt te hebben geboekt.
for Couplesby Terryfrom Atlanta
Cologne ChristmasPosted Dec 2, 2014 on Hotels.com
The apartment was not on good condition. Window shades wore torn and fell down. Bathroom radiator leaked. The bed was very uncomfortable. Could have stayed at a 4 star hotel for same price. Cleaning crew came into 2 hrs before checkout.
for Couplesby Mélaniefrom Bruxelles
Bon plan à KölnPosted Nov 20, 2014 on Hotels.com
Chambre agréable et bien située dans la ville, grande autonomie avec les clés. Pratique pour vivre son séjour tranquillement.
for Business Travelersby A verified traveler
non recommendable for bizPosted Oct 24, 2014 on Hotels.com
small toilet, just 1 towel, not for biz. good for family.
for Everyoneby A verified traveler
Apartments in guter LagePosted Oct 23, 2014
Lustig ausgestattet, ganz in weiss. Super Lage unweit vom Rhein und den Kranhäusern. Severin Viertel in Fussnähe. Die weissen Möbel waren nicht mehr so ganz sauber, was verständlich ist und in der Natur dieser Farbwahl liegt. Der Klodeckel wackelte und rutschte gerne mal ab. Der Rasierspiegel war abgebrochen und nie ersetzt worden. Ansonsten war es sauber und günstig. Wir würden es weiterempfehlen, bzw. wiederkommen!
by A verified traveler
A-partmentPosted Oct 7, 2014
The bed linen was too small for the bed and was very worn. The wifi did not work and the contact person did not respond to any emails. Someone entered the apartment whilst we were out and did not let us know. The apartment was not as the photos described it to be. Overall it was a good location but I would not recommend anyone to stay here. Very disappointing.
Recommendedby A verified traveler
Posted Sep 28, 2014 on Hotels.com
Recommendedby no any servicefrom Koln
no any service at allPosted Sep 26, 2014 on Hotels.com
no any service
by A verified travelerfrom Singapore
What a disappointing Encounter!Posted Sep 24, 2014
Pros: Quiet and peaceful environment. Near to Subway, walking distance, 3 stops to South Entrance of Koelmesse.
Cons: Provide clean bath towels, basic housekeeping to tidy, clean the apartment, especially the bathroom, if not every day but at least alternate days.
With the above average apartment rate charged per night, we expect a decent basic housekeeping and fresh bath towels on alternate days. Toilet entrance door too narrow, not even a proper Queen size BED at all! It is a SOFA Bed that you have to make your own bed every night. Kettle is not clean, white residue when collecting water from the apartment taps. They told us to close tight all apartment windows due to safety reason and YET provide you with only 1 garbage bag and expect us to store rubbish for the entire 7 nights and caused room to have a foul smell. The overall hygiene of apartment was unsatisfactory. No sign of apartment personnel in-charge. They gave you an Access Key code to pick up apartment keys from their designated Key box. I tried calling them for certain enquiries and assistance while there in their apartment, unfortunately, no one seemed willing to answer phone except answering machine that doesn’t speak English. Late 3pm check-in and early off you out from apartment by 11am. I being an Exhibitor attending the Cologne Fair for 8 days/7 nights, was disappointed with the apartment hygiene conditions and no attendant service.Description of apartment very different from what Expedia stated. Expedia did not mention a-partment provide Sofa Bed. Totally VAST mis-match from nice photos shown on Expedia website of a-partment in Cologne! We would like Expedia customer relation personnel to contact us to settle this undesirable stay in a-partment. Thank you.