Garden

Reviews of Airport Hotel by The New Yorker

Airport Hotel by The New Yorker
Waldstr. 216, Cologne, NW

Reviews

7.8

Good

Rating 10 - Excellent. 64 out of 286 reviews" "
Rating 8 - Good. 129 out of 286 reviews" "
Rating 6 - Okay. 73 out of 286 reviews" "
Rating 4 - Poor. 16 out of 286 reviews" "
Rating 2 - Terrible. 4 out of 286 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Great service, very reasonably priced continental breakfast, clean rooms and good value location for airport
Stayed 1 night in Jul 2020
Response from Airport | HOTEL by The New Yorker on Jul 22, 2020
Thank you very much - it was a great pleasure to be your host!

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a one night stay and came in from the airport quite late. Midnight staff were very helpful, spoke English and had us in our room in under 2 mins. Leaving in the morning was the same, very friendly and easy to deal with. The room was clean and well kept, there wasn't a lock on the bathroom door but that was no real issue. Would stay again.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Ihr Airport Hotel by The New Yorker on Dec 3, 2019
Wir bedanken uns für das positive Feedback. Wir haben uns sehr gefreut, dass es Ihnen gut bei uns gefallen hat und hoffen Sie bald wieder in unserem Hotel begrüßen zu dürfen.

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Ihr Airport Hotel by The New Yorker on Dec 3, 2019
Wir bedanken uns für das positive Feedback. Wir haben uns sehr gefreut, dass Ihnen bei uns gefallen hat und würden uns freuen, Sie bald wieder in Airport Hotel begrüßen zu dürfen. Herzliche Grüße

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were just here on our way to the airport but it was clean and the staff was friendly.
Stayed 1 night in Oct 2019
Response from Yours, Airport Hotel by The New Yorker on Nov 11, 2019
Thank you for your positive Feedback. We are really pleased you enjoyed your stay in our Hotel and we do hope to welcome you soon back at the Airport Hotel. Kind regards

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Airport Hotel by The New Yorker on Oct 5, 2019
Thank you for your positive Feedback. We are really pleased you enjoyed your stay with us and we are looking forward to welcoming you back again. Kind regards

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Crash pad
Needed to stay over a night due to flight issues. Decent place to crash for the night.
Stayed 1 night in Jun 2019
Response from Airport Hotel by the New Yorker on Jul 10, 2019
Dear Eric, thank you for your positive Feedback. We are pleased you enjoyed your stay in our hotel and realy hope to welcome you back at the Airport Hotel in the nearest future. Kind regards

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Carpeted skirting boards were unique. No tea making facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Mostly recommend and I would go again.
Wonderful people, breakfast ambiance and colors. Would like them to renew the carpet soon. Same nice colours just would add a lot to the freshness. Also room was cold all night and no way to control it. Big skylight was great but a bit chilly.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Business traveler
Clean A basic hotel at extremely high prices. No guest areas. 24 hour manned reception.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Content in Köln
Ideal for some rest before an early morning flight. Just 15 minutes walk from the Airport terminal.
Stayed 1 night in Feb 2019

4/10 Poor

Patrick

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Clean but dated
It’s clean but dated, poor value for money
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2018

8/10 Good

David, Fleet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is close to airport and convenient for Cologne.
Stayed 1 night in Nov 2018

8/10 Good

chris, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to the airport
Pleasant stay, quiet hotel l would stay there again
Stayed 2 nights in Sep 2018

10/10 Excellent

James, Koln airport

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super convenient, clean, and glad they were there to spend the night at
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, reasonably priced hotel close to the airport. WiFi access was hopeless but otherwise very happy with this choice.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No A/C
No air conditioning with 30+ degree. A fan at least would be nice. Although close to the airport, it is not easy to get there by foot, a taxi ride is required (7-10 euros)
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Frederick Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very noisy with road traffic all day and night
Stayed 1 night in May 2018

10/10 Excellent

Aamir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
near to airport. Ideal for airport stay.
Very convenient for early morning flight from Cologne Bonn airport.
Stayed 1 night in Feb 2018

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine but no wifi
It was ok and did the job - very comfortable and about a 12 minute walk to the airport terminal. Free wifi was advertised though. THERE WAS NO WIFI in the room.
Stayed 1 night in Feb 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

4/10 Poor

Andrew, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice Staff, Sad looking room.
Easy check in, room very dated and room cold. No tea and coffee or anything. Sparten bedding. No where near Hotel to find anything to eat. Would not recommend this Hotel based on what charged for.
Stayed 1 night in Jan 2018

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fairly basic but clean. A simple walk from the airport so very handy. I was in room 5 which was straight off the foyer and was at times noisy.
Stayed 1 night in Nov 2017

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for a overnight stay between flights
Very good location for a overnight stay very near to the airport
Stayed 1 night in Sep 2017

8/10 Good

Ayida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for 1night
Neare airoport. Nice,silence.Very good to stay for 1 night if you nead to be neare aeroport.
Stayed 1 night in Jun 2017

6/10 Okay

Keith, St Louis

Liked: Cleanliness
One night layover
This hotel was just OK for a one night layover. I needed a single room close to the airport. I selected this hotel because of the cost and location. As it turns out, it is too close for the taxis to be interested, there isn't a shuttle and the walk was about 20-25 minutes without sidewalks in most places. The checkin was quick and efficient. There is an elevator - fortunately. The room was clean but neither the wi-if OR the TV worked. The pillows were very thin and felt like the were stuffed with a single roll of toilet paper. The selection for breakfast buffet was broad but no hot/warm selections. Cereal, cold cuts, cheeses, breads and hard boiled eggs were included in the buffet. There was also milk, juice and coffee available. Checkout was also efficient but remember that they are required to collect a few euros for the local tax which is separate from the fee that you may have paid your booking agent. The person at the desk called a taxi but after waiting 20+ minutes I decided to walk back to the airport. It is kind of a trudge with luggage. Don't suggest to your spouse to walk. She/He won't be happily with your decision.

8/10 Good

Gordon, Canada

Liked: Cleanliness, staff & service, room comfort
Clean, Affordable, Airport Accessible & poor Wifi
I reserved a standard room with a twin sized bed. Bedding was very clean, comfortable, and warm for a December stay. Pillows were too soft (Preference, I know), so if you like soft pillows, you get two very fluffy ones on the bed. Outlets at the bedside as well as on the desk. Wifi is well... dodgy. In the lobby, it MAY work In the second floor the repeater is faulty and doesn't issue an IP from its DHCP server. As it is an unsecured wifi network, it is likely being hijacked by the myriad of neighbors. They should use a password to prevent the DHCP pool from becoming crowded/full. This really detracted from my stay as I was unable to communicate home or check on my schedule. Breakfast is very good, however is pricey. Coffee is excellent. Exceptional service by the reception on my arrival making for an overall positive experience. I will visit again in the future (after verifying here they have in fact fixed their wifi problem).

6/10 Okay

Reinhold

Liked: Cleanliness, property conditions & facilities
Convenient to Cologne/Bonn airport.
No wifi in our room. Room was very small. The hotel was not as nice as was advertised.

6/10 Okay

Alex, New Zealand

Liked: Cleanliness, property conditions & facilities, room comfort
Good for a night before a flight
No connection to Wifi at all. It seemed as if the staff were just going through the motions of trying to help me connect and knew that it wouldn't work. However, the staff was very pleasant and efficient. My taxi at 5.20am was ready and waiting and my wake up call was on time. Can't comment on breakfast as didn't have any.

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean hotel
Convenient location close to Cologne Airport. Wifi was not working.

8/10 Good

Andrey, Somersworth, NH, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, but no Internet
No internet

4/10 Poor

Mark, New York

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Close proximity to the airport, but outdated.
Easy walk to and from the airport, but it was extremely outdated and looked like it was designed by Barney the dinosaur with the obnoxious purple and green theme. Didn't have any working US outlet adapters, but the room felt clean despite how old, drab, and broken some things were.

6/10 Okay

John, H

Liked: Cleanliness, room comfort
Convenient hotel for airport.
Demand for city tax was a surprise although it is in description. Am told by Expedia that business travellers may be exempt. No mention of this at hotel.

6/10 Okay

CHETAN, India

Liked: Cleanliness
Disliked: Room comfort
Decent transit option near the CGN-Bonn airport
I stayed for one night at the New Yorker. It is a good transit option for travelers who wish to stay near the Cologne-Bonn airport. The room was small and the wifi reception was poor. Check-in and check-out were smoothly done. Breakfast was good. Tariff seems to be on the higher side given the size of the room and the very basic amenities.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend - try Leonardo
Limited facilities, outdated, no air conditioning, would not recommend

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place close to the airport
I always stay at this hotel when I have to fly out of Cologne. It's comfortable and very close to the airport. The price is also very reasonable.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for red eye flights, but problems with WiFi
The hotel room was quite a long walk from the airport, but clean and staff were friendly and it was no problem to check in late. I had trouble using the free WiFi though. It was password protected and I had to call reception to get the password. I typed it in and it connected, but it didn't work, which was very frustrating.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport with bilingual staff
I got there late and left early the next day, so didn't have much of an experience. The staff was friendly and spoke English. The room just had a single bed, but that was just fine for me. The shower was nice. It's close to the Cologne Bonn airport.

8/10 Good

Football Fan, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly decent, well-placed hotel
Staff welcoming & helpful. Room available early to store bags. Ideal for overnight stay, within walking distance of airport & near public transport to reach city centre.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for those with very early flights out/landing very late at night. Friendly, helpful staff.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wouldn't stay here if I had other options.
The room was fine however a bit outdated. The old carpeting and curtains made it feel a bit dusty. The wifi was horrible. I had connection for 5 minutes and then it stopped. Because there are only German channels on the TV, there is nothing for people from other countries to do. Especially being close to the airport it should be a bit more international. Missed having a tea/coffee maker. And there are no shops nearby to buy any kind of drinks or snacks. Staff was very friendly and helpful.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad at all
Stayed one night before an early morning flight from Cologne airport. Was very comfortable and really quiet - didn't hear any planes at all! Internet was very very slow.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort