Ratings based on 328 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Close to all attractions

Posted Feb 23, 2015
Hotel very nice but sadly no view worth speaking of. Our coffee was not refilled so could not have anything in our room Sunday morning. Only one pair of slippers and dressing gown otherwise hotel would have got top marks
3 out of 5
by A verified traveler

Running with min. Staff

Posted Feb 20, 2015
Hotel location is good and my room was clean and confortable, but they running this hotel with min. Staff. In 5 Star hotel you have to take your luggage to your car. I've asked for dental kit in the night and shift manager has handled them to me. Not recommended to business travellers.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2015
Desk staff brilliant really helpful when it was needed. Only draw back expensive for breakfast and in house food. Great position and pleasant bar facilities in the evening with live music.
5 out of 5
Recommended
for Everyone
by A verified traveler

Dorint Heumarkt Colonia ottima scelta

Posted Jan 28, 2015
Pros: confort del letto e silenziosità
Cons: personale al bar un pò più attenti
Location: centrale , ottima posizione
ottima esperienza , lo consiglio, centrale , silenzioso, ottimo letto , personale alla reception eccellente, un pò meno i camerieri al bar...
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Erding, Bayern

Hübsches Hotel in Zentrum

Posted Jan 26, 2015
Alles prima!
5 out of 5
Recommended
for Couples
by A verified traveler

Top City Lage zur Altstadt oder den Einkaufszonen

Posted Jan 25, 2015
angenehme Zeit, guter Komfort, ruhige Zimmer, zentrale Lage
5 out of 5
Recommended
for Everyone
by A verified traveler

Business stay

Posted Jan 23, 2015
Pros: décor and size of the room and location.
Cons: I thought I had booked breakfast but hadn't - so that could have been improved.
Location: Near the square and the dom, tram right outside the front door, loads of bars and restuarants nearby.Good location.
Good hotel- location great near square and the Dom,staff were helpful.
4 out of 5
Recommended
for Couples
by A verified travelerfrom uk

Great for shopping break and sightseeing

Posted Jan 5, 2015
Pros: Location
Cons: There's quite a lot of road noise and building work nearby
Location: Shops very close and very easy to walk to riverside or main station
Went for Christmas markets - have been to Cologne on many occasions but this was first time at this hotel and I'd happily go back again.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Wiltshire

Lovely hotel and very comfortable.

Posted Jan 4, 2015
Pros: Great location, clean and very comfortable. Food good and not too expensive.
Cons: Staff could be a bit more friendly at the reception desk.
Location: Next to the shops and close to the railway station too, but not too close. The Rhine is close too with plenty of restaurants to choose from.
Had a superb room on the fifth floor overlooking the cathedral. Beautiful views at night and had a fantastic view of the fireworks on New Years Eve. Food is good and the hotel is very nice and comfortable. Hotel is in a good location close to the shops, the christmas market and the Rhine. Couldn't have asked for a better place to stay for 4 days. Would definitely go again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Good hotel with very pleasant and helpful staff.

Posted Dec 25, 2014
Pros: The hotel was very comfortable and all the staff were very helpful.
Cons: A good restaurant serving excellent food throughout the day.
The major problem for us was that the restaurant was only open for breakfast! You would expect a major 5* hotel to include a fully functioning restaurant throughout the day.