Meeting facility

Reviews of Flandrischer Hof

3.5 out of 5
Flandrischer Hof
Flandrische Str. 3-11, Cologne, NW

Reviews

8.0

Very Good

Rating 10 - Excellent. 174 out of 550 reviews" "
Rating 8 - Good. 253 out of 550 reviews" "
Rating 6 - Okay. 83 out of 550 reviews" "
Rating 4 - Poor. 25 out of 550 reviews" "
Rating 2 - Terrible. 15 out of 550 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Halil

Liked: Cleanliness, staff & service, property conditions & facilities
It was noisy hall of night!
Stayed 1 night in Feb 2024
Response from flandrischer Hof on Feb 5, 2024
Thank you, taking your time to rate us.We are very sorry that you had noises in the hall during night. Feel always free to get in touch with our reception.

10/10 Excellent

Ana Veronica

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from flandrischer Hof on Dec 22, 2023
Vielen Dank für Ihre Bewertung.Es freut uns, dass Sie zufrieden mit Ihrer Übernachtung waren. Ihr Flandrischer Hof

4/10 Poor

Axel

Business traveler
Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from flandrischer Hof on Dec 22, 2023
Vielen Dank für Ihre Bewertung.Es freut uns, dass Sie zufrieden mit Ihrer Übernachtung waren. Ihr Flandrischer Hof

8/10 Good

Sabera Neeltje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Lucia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good size room.
Stayed 1 night in Mar 2023

2/10 Terrible

Lucy

Business traveler
Disliked: Amenities, property conditions & facilities
The bedrooms are terrible and beds need replacing as they are very uncomfortable. Horrible night's sleep and noisy
Stayed 2 nights in Sep 2022
Response from Reservation Dept on Sep 23, 2022
We are sorry that you made this experience. Our matrasses are replaced regularly but we also know that we cannot meet the needs of everybody's requested comfort. We are in the city centre so there can be noise outside. However our windows are soundproof.

2/10 Terrible

dean

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Be careful what rooms you are getting when you stay here. We had the smallest oldest rooms in the roof of the building which they don’t show on the website. Looks good from online but in reality not pleasant. Also breakfast very average.
Stayed 1 night in Aug 2022
Response from Reservation Dept. on Sep 8, 2022
Thank you for your feedback. We are sorry that the stay did not meet your needs.If you are not satisfied with a room, you may address this directly on spot so we can look together for a pleasant solution. We are sorry for any inconvenience caused.

10/10 Excellent

james

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2021
Response from Reservation Dept. on Dec 1, 2021
Thank you very much for your rating. It is appreciated.

10/10 Excellent

Francisco

Stayed 1 night in Aug 2021

10/10 Excellent

Jakob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast by the pond with the ducks
Comfortable, calm and cosy stay. I recommend breakfast watching the ducks by the pond.
Stayed 1 night in May 2021
Response from Reservation Dept. on May 20, 2021
Thank you very much for your rating. We are very happy that you enjoy the view during our breakfast.

10/10 Excellent

Jakob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Relaxing stay in a clean and comfortable Business Double Room for a low price.
Stayed 1 night in May 2021
Response from Reservation Dept. on May 20, 2021
Thank you very much for your rating. We appreciate this.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020
Response from Reservation Dept. on Jun 26, 2020
Thank you very much for your rating. This is highly appreciated.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Reservierung on Jan 1, 2020
Herzlichen Dank für Ihre freundliche Bewertung.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Ralph W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City centre convenience
This is our favourite hotel in Cologne. It's really convenient for two of the main Christmas Markets and easy walking distance of the others. The hotel itself is clean, comfortable and modern and one of the few central hotels with car parking. Great breakfast too.
Stayed 3 nights in Nov 2019
Response from Reservation Dept. on Dec 6, 2019
Thank you so much for your kind rating and your loyalty. We really appreciate this and thank you for your recommendation.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room had windows to the party street. I don't understand why they put you in such a room on the second floor on a Friday night without warning that police sirens will wake you every 10 mins.
Stayed 1 night in Nov 2019
Response from Reservation Dept. on Dec 2, 2019
Thank you very much for your rating. We are very sorry, that the night was noisy during your stay. Please take note that we are located in the city centre. We cannot forecast if there will be police sirens in the night and how often they will occur. It is possible to demand a room to the yard. Also our windows are sound proof. We are sorry for the inconveniences.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem in the Rudolfplatz section of Cologne
I've stayed 6 times at this hotel over the years and have finally cracked the code for a great visit. This friendly business hotel is a patchwork of different connected buildings with some rooms far from the reception and only accessable up a half flight of stairs to the elevator. Rooms in the main building are in the more expensive catagories but the 15% or so difference in price makes a world of difference in comfort. Request a business double for single use if travelling alone in the main building accessable directly by elevator with a bathtub and you can wind up with a generously sized room and bathroom of 4 star quality at a 3 star price. Location is fantastic - just steps away from Rudolfplarptz and all it's Public Transit options. Breakfast Buffet is good and plentiful but prepay it at the time of booking and you'll save yourself €4 per breakfast eaten over the "walk in" price. Hotel is clean with some sections more modern than others.
Stayed 1 night in Nov 2019
Response from Reservation Dept. on Nov 26, 2019
Thank you very much for your rating. This is highly appreciated.

6/10 Okay

Risa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Cold.... And loud.
The room was clean, nice, and basic. The people at the reception was very nice and I thought it was a great value. However, the room was super cold because there were no heater control in the room. Also, there were people screaming outside until 5am in the morning which was not pleasent. But overall it was good. I really recommend the hotel to have a personal heater control device installed.
Stayed 1 night in Nov 2019
Response from Reservation Dept. on Nov 26, 2019
Thank you very very much for your rating. We are sorry that you found it too cold in the room. You can already let us know this during your stay so we can take action to make your stay more pleasant. Due to the fact that we are located in the city centre noises from outside can always occur. We are sorry for the inconvenience.

8/10 Good

Gerd

Liked: Cleanliness, property conditions & facilities, room comfort
My double room had recently been renovated it was very nice indeed. I stayed at this hotel several times and I always take a room to the inner courtyard since it is quiet at night. There was no coffee maker in the room and that it would cost 5 euros per day extra which I declined. However I was offered a kettle for free. Coffee makers are really a necessity and charging 5 Euros per day was a bit steep. One other issue is that there’s some 27 steps to climb before you reach an elevator on the left side ioff the hotel. The hotel should offer assistance if requested by the guests. I watched several people check in and have issues getting up those stairs with the baggage.The buffet breakfast on the other hand is superb and reasonably priced.
Stayed 7 nights in Sep 2019
Response from Reservation Dept. on Oct 9, 2019
Thank you very much for your rating. We understand that the expectations to a room vary. For this reason we made it possible to offer tea and coffee making facilities, even though with a small amount. The staff does offer their help if needed to pass the stairs.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally a nice stay; the city tax basically doubled the cost of my room.
Stayed 1 night in Sep 2019
Response from Reservation Dept. on Oct 9, 2019
Thank you very much for your rating. This is appreciated. The city tax is an amount made by the authorities. It is 5% of the overnight stay.

8/10 Good

Louise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Reservation Dept. on Sep 16, 2019
Thank you very much for your rating.

10/10 Excellent

Howard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very convenient for my work and I have stayed before. I will use the same hotel on my next visit too.
Stayed 2 nights in Sep 2019
Response from Reservation Dept. on Sep 11, 2019
Thank you very much for your kind rating. We are very happy that you consider staying with us for your next trip to cologne. This is appreciated.

8/10 Good

Matt, Oxford

Business traveler
Liked: Cleanliness, staff & service
Good. Cheap. Basic. In fun location. Easy to find good food.
Stayed 1 night in Jul 2019
Response from Reservation Dept. on Jul 8, 2019
Thank you very much for your rating.

10/10 Excellent

Arcanjo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Briallint hotel
The hotel is amazing, it’s within walking distance to shops, bars and restaurant. The staff were amazing especially kristina she was very accommodating. I will defo be staying at the HOF again.
Stayed 3 nights in Jun 2019
Response from Reservation Dept. on Jun 13, 2019
Thank you very much for your rating. We will gladly forward your compliment to our staff member and would be looking forward to welcoming you again some other time

4/10 Poor

Verified traveler

Stayed 1 night in May 2019
Response from Reservation Dept. on Jun 17, 2019
Thank you for your feedback. Your rating implies that you were not completely satisfied with your stay in our house. We are very sorry for the inconveniences caused and would be happy if you could let us know how we could improve our services.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Except for one person, very friendly staff.
Stayed 4 nights in Feb 2019
Response from Reservation Dept. on May 21, 2019
Thank you very much for your kind rating. It is appreciated.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It is very clean and nice place . The staff are really helpful
Stayed 1 night in Apr 2019
Response from Reservation Dept. on May 3, 2019
Thank you very much for your rating. It is appreciated.

8/10 Good

Vincent

Liked: Staff & service
Excellent location. Hotel room was good.
Stayed 3 nights in Mar 2019
Response from Reservation Dept. on Apr 2, 2019
Thank you very much for your rating.

6/10 Okay

Verified traveler

Liked: Staff & service
It’s a difficult one to rate. On paper it looks good, The staff are very nice and the breakfast is great. The Hotel is located close to public transport. It can get busy and loud at night, but it’s not too bad. Perfect location for Stags and paeties. Prepare to use the stairs. Lifts are there but still a stairway away :-)
Stayed 3 nights in Mar 2019
Response from Reservation Dept. on Apr 2, 2019
Thank you for your rating. We really appreciate this.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The hotel was very nice and clean, staff at reception were also very helpful and made excellent suggestions of restaurants in the area, near to a large park and the shopping area and not a bad walk to the cathedral, ease to also reach using underground if you don't want to walk from the main train station
Stayed 1 night in Mar 2019
Response from Reservation Dept. on Apr 2, 2019
Thank you very much for your rating. We really appreciate this.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Reservation Dept. on Jan 4, 2019
Thank you for your rating.

10/10 Excellent

Tatevik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In a very nice neighborhood, very clean and good price for the quality.
Stayed 4 nights in Aug 2018
Response from Reservation Dept. on Sep 4, 2018
Thank you very much for your kind rating. It is highly appreciated.

8/10 Good

Verified traveler

Good price/quality
Stayed 1 night in Aug 2018
Response from Reservation Dept. on Sep 4, 2018
Thank you very much for your rating.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Reservation Dept. on Aug 8, 2018
Thank you for your rating. It is highly appreciated.

8/10 Good

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed for four days on Business, Hotel is in a great location for the city center.
Stayed 3 nights in Jul 2018
Response from Reservation Dept. on Jul 11, 2018
Thank you very much for your rating.

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE PRIDE OF KOLN!
This hotel is the best! The staff are very friendly, helpful and professional. The location is super and the rooms are super clean-A big thumbs up to the cleaning team!Catering staff excellent. I always feel at home whenever I check in. I can't imagine staying in any other hotel. Keep the good work and I will recommend The FlandrischerHof to friends. Francis Jabialu (A very happy client)
Stayed 2 nights in Jun 2018
Response from Reservation Dept. on Jul 11, 2018
Thank you very much for writing us such a lovely review. It is highly appreciated and we are looking forward to welcoming you again to our hotel.

8/10 Good

jojo, scotland

Liked: Cleanliness, staff & service
Great location near the tram. Reasonable price and very clean, but I could have done with another pillow...
Stayed 2 nights in Mar 2018
Response from Reservation Dept. on Apr 4, 2018
Thank you very much for your rating. It is highly appreciated.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable in lively area
Spotlessly clean and very comfortable room. Plenty of hot water. Friendly service. Wi-fi access system was a bit flaky on my Android phone: I had to keep logging back in, but OK on our laptop. Unfortunately the lifts start from the first floor, so you have to carry your bags up one flight of stairs - not so good if they are very heavy. The neighbourhood has lots of interesting bars, shops and restaurants and is between two U-Bahn stops. A potential downside of that is that it might be a bit noisy for some tastes.Breakfast is good while a bit pricey, but there are lots of alternatives nearby.
Stayed 5 nights in Nov 2017
Response from Reservation Dept. on Jan 8, 2018
Thank you very much for your rating. The problem with the wifi is solved since 01.01.2018.

8/10 Good

Maria, Berlin

Liked: Cleanliness
Everything you need in a good location
Everything was as it supposed to be in a big hotel with almost 30 rooms per floor. No real personal contact with the stuff, just the basic communication. The room was spacious and clean. The bed and pillows though were a total failure. Pillows too thin and bed too hard made sleep difficult. Anyway for a short trip it was an overall OK experience but for a longer stay i wouldn't recommend.
Stayed 4 nights in Oct 2017
Response from Reservation Dept. on Nov 8, 2017
Thank you very much for your rating.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
all was fine but the internet did not work and the elevator did not work for the day I was there.
Stayed 1 night in Jul 2017
Response from Flandrischer Hof on Sep 1, 2017
Thank you for your rating. We are sorry for the inconvieniences during your stay but thank you for understanding.

8/10 Good

Roberto, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Good location in a very nice part of Cologne. It can get a bit loud at the weekend if the room overlooks the main street. Other than that, very good. Will definitely stay there again.
Response from Reservation Dept. on May 31, 2017
Thank you very much for your rating and the kind words. We would really like to welcome you again some other time.

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay in Cologne.
Great location with many coffee shops, supermarkets and bars.Dom cathedral pleasant walk via choice of pedestrian streets and many 'refreshments' stops on the way. Don't forget to visit the Nespresso shop..huge selection and much cheaper than London!
Response from Flandrischer Hof on May 19, 2017
Thank you very much for your rating. We really appreciate this.

4/10 Poor

Verified traveler

Disliked: Room comfort
The wireless internet was absolutely horrendous....
Response from Reservation Dep. on Feb 21, 2017
Thank you for your feedback. We are very sorry for the inconvience but will discuss about an improvement in the wifi connection. Thank you for letting us know.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Bookend multiple rooms with single beds, got double beds.

8/10 Good

Ralph W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Convenient
A great room / suite with a huge sitting area and separate sleeping area to say nothing of a massive bathroom with separate shower and bath. Really conveniently located close to Rudolfsplatz and a short walk to the other Christmas markets and main shopping area of Cologne. The only problem was that in our part of the hotel the lift started on the first floor so luggage had to be manhandled up stairs to reach the lift. Watch out for the pillars in the car park though - I scrapped a door trying to manoeuvre round them! The angles are all wrong in a right hand drive car.

10/10 Excellent

carsan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close tof city centre
Very friendly and helpful staff on reception and in the breakfast room. Good choice of breakfast foods. Hotel rooms very clean. The hotel is in easy walking distance to all parts of the city. Underground, Trams and buses all very easy to use and low prices.
Response from Flandrischer Hof on Dec 9, 2016
Thank you very much for your rating. It is very much appreciated.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
good location from the air port and nice break fast