Ratings based on 125 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Gutes Hotel im Zentrum - Neumarkt

Posted Jan 20, 2015
Sehr gutes Hotel, keine 5 min vom Neumarkt entfernt. Freundliches und hilfsbereites Personal. Sehr schöne und komfortable Zimmer. Badezimmer könnten allerdings mal renoviert werden. Wellnessbereich (Sauna und Ruhebereich) ist noch ausbaufähig, da mehr als 4 Leute sowieso kein Platz finden werden.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Carshalton, Surrey

Unique hotel. Staff very helpful

Posted Dec 16, 2014
Pros: Friendly staff. Good room size and unique place to stay.
Cons: Kettle in the room
Location: Near town centre and harbour
Good base for the harbour, town centre and Christmas markets
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff were excellent and welcoming.

Posted Dec 3, 2014
Cons: Reading lights by bed.
A fascinating and charming hotel. Room was comfortable but no bedside lights made reading in bed impossible - the room was too dark.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Oestrich-Winkel, Germany

Wonderful location.

Posted Nov 30, 2014
Pros: Location was perfect and as I drove, I loved the idea of having my car just below the hotel.
Cons: If there were a way to help with wi-fi, I would offer it for free. It is a little pricey at €3,00 per hour. Needless to say, I used my phone.
Location: Just a 10-15 minute walk from the Köln cathedral (Dom). Close to restaurants all along the Hohestraße but quiet enough to not hear commotion.
From the check-in, I was in awe. The quality of the underground parking garage to the friendliness of the reception to all the little details. I stayed on the 9th floor where my room could walk directly out onto the balcony for a 360° view of the city of Köln. I was breathless.
5 out of 5
Recommended
for Business Travelers
by Martin Ahlersfrom Bielefeld

Fantastisches Hotel!

Posted Oct 15, 2014 on Hotels.com
Jederzeit würde ich dieses Hotel wieder aufsuchen, wenn ich an einem ungewöhnlichen Ort mit exklusivem Ambiente übernachten möchte.
5 out of 5
Recommended
for Everyone
by A verified traveler

Sehr schickes, modernes Hotel

Posted Oct 12, 2014
Pros: Lage und Ausstattung
Location: Stadtnähe, sehr zentral gelegen
WLAN und Frühstück nicht inbegriffen, zur Messe Intermot dort gewesen
4 out of 5
Recommended
by Katerinafrom surrey

Awful pillows

Posted Oct 7, 2014 on Hotels.com
A beautiful hotel. However, it wasn't a double bed but two singles pushed together. The pillows were so flat we couldn't sleep as it was so uncomfortable. Also, there should be coffee making facilities in the room. I would expect that from a 3 or 4 star hotel so very disappointing to not be able to have a hot drink in the room. There should also be more toiletries in the bathroom. There was only enough for 1 person. Having said that the hotel is very nice.
3 out of 5
Recommended
by VPPfrom UK

No air conditioning

Posted Sep 18, 2014 on Hotels.com
Although we enjoyed our stay, our galleried room on 6th floor had only 1 circular window in the sitting area which would only open 2cm wide. Therefore we had to ask for an electric fan for the upstairs bedroom - which arrived very quickly - as it otherwise would have been far too hot. It was a pity that the window would not open wider as sleeping with a loud fan whirring is never ideal. AirCon might be the answer.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Bristol, UK

Quiet area, but easy walk to city centre.

Posted Sep 5, 2014
Pros: Good choice for trade fair visitors as a short tram ride from the Messe.
Cons: Pillows were those strange, large, down-filled but very understuffed squares that you get in some German hotels. Like duvets for tiny people.
Location: Surprisingly quiet area given how close it is to city centre. Opposite a large public swimming pool which is open late.
Interesting architecture and characterful rooms with extremely high ceilings, and a separate lounge area. Pleasant garden (unusual in a city hotel) and nice bar (tho pricey).
2 out of 5
by A verified travelerfrom münchen

Hotel in umgebauten Wasserturm

Posted Sep 2, 2014
Stadt Urlaub mit verwandten. Hotel zu teuer für die Ausstattung der Zimmer, frühstück nicht mit im Preis und unverschämt teuer.