Ratings based on 338 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Swanky hotel, great location, very expensive

Posted Jun 29, 2015
Pros: Cleanliness, location, bathroom facilities.
Cons: Information on check-in, tea/coffee-making facilities, pillows.
Location: The main draw is clearly the amazing cathedral, which is so enormous and intricate it almost doesn't look real. Key train station also very close by.
This hotel was very central - a few minutes' walk from the main train station and less than two minutes' walk to the amazing cathedral. The room was very clean and the bathroom was fantastic but I found the bed rather uncomfortable. My friend loved their bed, so that was just a matter of personal taste. One minor gripe was that the room contained a kettle and tea bags, but no sugar and no milk, so I was unable to make myself a cup of tea. We left a note asking for sugar/milk but still did not receive any. One more major gripe concerns check-in. When we checked in we were handed our room key, told about the facilities and informed that breakfast was from 6.30am until 11am. However, we were not told that there was a charge for breakfast. We both felt that the receptionist had implied it was included in our room charge. However, we discovered after eating breakfast the next day that it was actually 26 Euros per person and would be added to our room bill. We accepted the charge and paid it but we were annoyed that the receptionist told us about breakfast times without mentioning any cost.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great location for old centre of Cologne and Messe

Posted Jun 29, 2015
Clean, good facilities, pleasant well trained staff, great location - perfect for tourists and business travelers.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hertfordshire, UK

Hotel Mondial Am Dom

Posted Jun 27, 2015
Pros: Great location for the Dom, Ludwig museum, Cologne Messe, shops and restaurants.
Cons: I like to use the stairs and found the stairwells, carpets and banisters were all a little bit tired looking.
Location: Great location for the Dom, Ludwig museum, Cologne Messe, shops and restaurants. Less than 10 minutes walk from the main train station.
From the outside the hotel is a rather unattractive concrete box but on the inside things are very different. The rooms were clean and comfortable, breakfast in the restaurant was truly excellent and the internet service was fast and free.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Excellent Location

Posted Jun 24, 2015
Pros: The 'tea' making facilities did not include breakfast tea only herbal teas and coffee
Location: 5 minutes from the train station, 5 minutes from the shops and bars, and right next door to the Dom and museum.
Check in was quick and staff polite and friendly. Great choice on the buffet breakfast and the room was clean and comfortable with a mini bar and complimentary bottle of water.
5 out of 5
Recommended
for Everyone
by A verified traveler from 72585

Super zentral gelegen am Kölner Dom

Posted Jun 22, 2015
Super freundliches Personal das inem unaufgefordert einen Stadtplan anbietet und die wichtigsten Stadtteile erklärt. Gehobenes Design im Hotel. 2 Kleine Kritikpunkte Zimmer 214: - weiße Silikonfugenecken der Dusche schwarz und Bodenfugen unsauber verarbeitet. - Bett knarrt bei jeder Drehbewegung im Bett
4 out of 5
Recommended
for Couples
by A verified traveler from Ostfriesland

Schönes Hotel in bester Lage

Posted Jun 22, 2015
für uns war es nur das Basislager zum AC-DC Konzert, aber man hätte mit mehr Zeit ein tolles Hotel zum Entdecken der Kölner Innenstadt gehabt.
1 out of 5
by A verified traveler from Berlin

Allgemeine Infos

Posted May 12, 2015
Preis-Leistungsverhältnis war unangemessen. Vermehrt Flecken auf der Bettwäsche. Fensterblick in den Innenhof auf eine weiße Wand. Laute Nachtgeräsche vom Partyvolk.
5 out of 5
Recommended
for Everyone
by A verified traveler

Small room but lovely hotel close to everything

Posted May 5, 2015
The hotel is nicely furnished and comfortable. My room was small but all the appliances and decorations were lovely. Fridge in my room and a great breakfast was included. My wifi didn't work at first but the staff gave me a helpline to call which solved the problem. The location is great, close to everything I needed. Wonderful restaurants close by as well.
2 out of 5
by A verified traveler

Nice hotel, terrible and rude staff.

Posted May 4, 2015
Pros: Location
Cons: People, people, people...buildings are not a Hotel.
What happened to: Good evening? Welcome? Name and number... Nice Hotel, small but nice rooms, great location; the less friendly staff I ever seen in Germany. PS: the gentleman serving us in the restaurant is the exception to what seams to be the rule in this unfriendly Hotel, he was very kind. I will never stay there even is the last Hotel in Cologne.
3 out of 5
by A verified traveler

Posted Apr 19, 2015
Schimmel im Bad (Dusche). Der Parkplatz kostet 70€ pro Nacht. Unfreundliches Personal im Restaurant.