Ratings based on 58 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from chichester
Amazing hotel.. Friendly staff... Lovely service.Posted Dec 13, 2013
One word fantastic!!!
for Couplesby A verified traveler
Cologne at Christmas Time - Perfect!Posted Dec 11, 2013
Pros: Location, friendliness of staff, room quality and size
Location: Excellent location with the main city centre accessible within a 10 minute walk
The hotel was excellent and was a perfect base to explore the city from. Rooms were of a high standard and couldn't be faulted (although we weren't lucky enough to have a river view!) The staff were very friendly and helpful and outlined the best areas to explore within the city. A lovely place to visit at Christmas time with the amount of Christmas markets and bars on offer.
for Everyoneby Ruth from Hampshire
Great hotel in excellent locationPosted Dec 3, 2013
Pros: Location, room comfort, staff attention to detail.
Location: Dom Cathedral is stunning. Roman Museum was very interesting. Also enjoyed the Wallraf-Richartz Museum. Christmas Markets many and great fun!
Reception staff were very helpful, and spotted that it was my birthday during our stay, we got back that day to find a half bottle of champagne as a gift which was a lovely surprise. The room was at the side of the hotel, looking towards the railway bridge, with a view of the Dom if you stepped into the window. The room was nice and big and bed very comfortable. Bathroom was good with a bath and a separate shower. TV reception was good for BBC programmes. Good location to walk off dinner in the old town on the 10 minute walk back.
for Everyoneby Dan from St Louis, MO (Brussels, Belgium)
Nice view & Everything goodPosted Nov 8, 2013
Location: Easy trip over to the Cathedral, St Martins, Roman-Germanic museum and many restaurants
I found the hotel online at Expedia and booked this one specifically because of the indoor pool for my kids. The view across the river to the sites was great and the walk over the bridge was easy. The room was very clean and had what we needed. The staff was very accomodating to get us two adjoining rooms. We really enjoyed the breakfast buffet in the morning as the selection was great. I would stay here again for sure.
for Personal Eventby A verified traveler
great hotelPosted Nov 4, 2013 on Hotels.com
nothing to complain, everything is good, highly recommended.
Recommendedby Fitclub Liverpool from UK
Herbalife ExtravagnzaPosted Oct 1, 2013 on Hotels.com
Best hotel we have stayed in by far. Staff amazing, food amazing and location just right. They have things right in every way. Dan & Clair UK
for Overnight Stay Before Destinationby A verified traveler from London
Excellent hotelPosted Sep 18, 2013 on Hotels.com
Lovely hotel on the banks of the Rhein. Great service, comfort and location, only minutes from the cathedral and main town across the rail bridge footpath. Great facilities in the hotel including pool, sauna and steam room. I would definitely recommend this hotel
for Overnight Stay Before Destinationby A verified traveler from Koln
Running event same day as arrival cost us hours ofPosted Sep 4, 2013 on Hotels.com
for Everyoneby A verified traveler
One Night in ColognePosted Jul 18, 2013
Pros: Location, location, location.
We only had one day in Cologne as it was a stopover into Munich. We decided to upgrade our room for 40 Euros for a view of the church. Nice hotel, friendly staff and great food. We had lunch on the terrace restaurant and it was fast but appetizing. Ended up having dinner at the hotel as well due to catching a train the next morning. Dinner on the patio bar was great and the staff came around with blankets into the night when the air turned chilly.
by gary from toronto
poor cust servicePosted Jun 9, 2013
arrived to find sauna and steam closed for 3 days of 5 day stay. sounds petty ,not at all all our hotel choices are governed by fitness and spa facillity did not receive value for money. front desk staff did not respond properly thought we were looking for discount eventually our case was made and a dinner provided check was really poor my first hyatt in europe bad taste