Ratings based on 50 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
by A verified traveler from London
Close to Phantasialand but nothing else nearbyPosted Sep 1, 2014
Pros: Showers good
Cons: Better towels - threadbare & small at moment! Some in room facilities or free water would be good
Location: Nothing nearby. 20 mins from phantasialand otherwise industrial estate
Bland hotel. Few facilities but good showers. Pool looked good but we didn't use. Restaurant food was good but expensive & service not good. Wouldn't serve tap water with meal.
for Everyoneby A verified traveler from Frodsham, Cheshire, UK
Nice staff but a very basic hotel!!Posted Aug 19, 2014
Very basic, very disappointed that it was a superior room but didnt even have a kettle or any tea/coffee making facilities, i asked if we paid extra could we have them but was told we'd have to pay to upgrade and move to a whole new room. To me these are basic facilities which you would expect even in the most budget of hotels, as we were there for 7 nights it was inconvenient and did put me off.. The t.v was german freeview so had only 1 English channel and that was news!
for Everyoneby A verified traveler from uk
Great hotel. Conveniently situated for bruhlPosted Aug 14, 2014
Very comfortable.great breakfast and perfect bar suppers
for Everyoneby A verified traveler from P
Great for a quick stop en routePosted Aug 8, 2014
I booked this hotel as a 1 night stop from UK to Munich for 2 adults and 2 children. The price was excellent, just £53 (no breakfast). The room was a little cramped with the additional beds in but ok for one night. The terrace restaurant was a real surprise, great food, nice setting with local dishes on offer. As with other comments it does seem a little harsh to make you pay for the car park when there is not a lot else around? In the end we decided to drive into Cologne for breakfast so we could've stayed a bit more central but I doubt we'd have found anything for that price which was as easy and pleasant. Recommended :)
for Familiesby A verified traveler
Easy to find, friendly and clean, good bar food.Posted Apr 16, 2014
Pros: Friendly staff.
Location: 2 minutes to tram stop into city for a bit of culture, close to Michael Schumacher go kart track, 20 minutes drive to theme park Phantasialand.
Great place for a city break, small pool and gym to keep children happy,close to tram stop so easy to get into city.
for Familiesby Andi from Wien
Mercure Hotel Köln WestPosted Apr 8, 2014 on Hotels.com
It was OK to stay there. Good connection to public transport into the city. Big shopping mall in walking distance. We received smoker rooms, but the stench could not be felt at all. Some small amenities would've come handy, like a hot water kettle and tea bags/coffee pods with it. The hotel in general non-smoker, but the deicated smoking area is just by the entry gate. This means one has to walk through the smoke all the time coming or leaving the place.
Posted Apr 3, 2014 on Hotels.com
for Familiesby Ahmed Imam from Llandudno
Posted Jan 9, 2014 on Hotels.com
for Business Travelersby Ian from UK
OkPosted Dec 2, 2013 on Hotels.com
This hotel is average. It's a bit out of the way, yes it is close to a tram stop, however, it can be quite a wait for the next tram. On the plus side, there are some cheap supermarkets over the road, and a couple of fast food places round the corner, as well as a bratwurst place a bit further....so no need to pay for things from the fridge or room service. The staff were rude to me a couple of times and fairly short and unhelpful another time. Another interesting "feature" of our room, was the lack of sockets to plug stuff in as well as their strange location! The only Two available sockets were located near the desk on the opposite side of the room to the bed! The shower was strange too, in that it utterly soaked the bathroom when you turned it on(due to a leak and poor shielding)!! On the plus side, the swimming pool was nice and housekeeping worked around our odd schedule excellently. Overall average. Worth paying a bit more for a better location imo.
for Everyoneby Greg from Prague, Czech Republic
Decent Hotel If You're Just Passing ThroughPosted Sep 1, 2013
Pros: It had a pool for the kids. It was close to the highway which is exactly what we needed while driving from the Netherlands to Vienna.
Cons: It's a hotel outside the city center, with parking lots all over the area. There is absolutely no excuse for them to charge for parking. Really lame!
Location: It's close to fast food, gas, groceries and the highway. It's no where close to the city center (6.1 miles away) if that's what you're looking for.
The hotel is decent enough, but definitely nothing special. The hallways were poorly lit and gloomy. They nickel and dime you to death with demanding payment for parking, internet and breakfast. The room price was pretty good and the rooms were clean and had good toiletries in the bathroom. Our kids really appreciated the free indoor swimming pool which is pretty uncommon to find in European hotels, so that was the main positive of our stay. If you're just passing by Cologne on your way to somewhere else (like we were) and need a place to stay this will likely meet your needs.