Ratings based on 124 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Perfect

Posted Sep 22, 2014
Pros: It was very comfortable and welcoming and clean.
Cons: No
Location: It's 15 mins walk from city centre but it's a nice walk along the river. Chocolate Museum is 5 mins away.
I stayed from Fri 12 to Mon 15 Sep 2014. Booked this hotel as was running the marathon and everything in the city centre was very over priced or just not nice enough - so glad I did. It's a 15 min walk to the centre of Cologne (Cathedral) and just one straight road - you can walk along the river if you like which has many restaurants. A five min walk away is the bus stop and train station. Staff very welcoming and friendly - breakfast is 19 Euros for adults and free for children. A huge choice from pancakes to eggs, fruit - whatever you want really. Our room was perfect, bathroom was spotless. The rooms were cleaned every day. We didn't have dinner at the hotel as ate at the restaurants along the river - there are quite a few to choose from. If I were to go to Cologne again I would definitely stay here as I know what to expect. It is a little way out but I had an 8 year old with me who didn't find the walk into town too much and if you don't want to walk the bus stop is 5 mins away (just outside the Chocolate Museum which is worth a visit).
Comment from Hotel Management
Sep 25, 2014 by hotel4fun, Hotel Management
Dear Kal, thank you so much for your kind 5 star voting here. We will share your feedback with our staff. This voting is a feedback for all of us that we do our jobs the right way. Please visit us again when you plan to come back to our beautiful city. Best regards.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK York

Cologne's Novotel!

Posted Sep 10, 2014
Pros: Central, cleanliness
Cons: N/A.
Location: The hotel is a nice stroll along the river.
Great hotel. Very clean large room with great double glazing as there was a busy road outside. The hotel was a 20 minute walk from the Dom which provided a relaxing stroll along the river.
Comment from Hotel Management
Sep 16, 2014 by hotel4fun, Hotel Management
Dear Cheryl, thank you very much for your feedback here. We hope to have you back with us soon. Best regards to NY
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Place

Posted Aug 29, 2014
Pros: Location, cleanliness, facilities
Location: Lots to do nearby- even if you want to just sit by the river and watch the world go by!
I really loved staying at this hotel. It was well kitted out and about a ten minute walk into the heart of things in Cologne. Can't fault it!
Comment from Hotel Management
Sep 20, 2014 by hotel4fun, Hotel Management
Dear Jawaad, thank you so much for this fantastic 5 star vote here. We hope to have you with us again soon. Kind regards.
Comment from Hotel Management
Sep 2, 2014 by hotel4fun, Hotel Management
Dear Jawaad, your 5 star voting is a fantastic sign for us that we do our job of hospitality the right way. Thank you very much for that. We hope you will visit our Novotel again in the near future. Best regards from Cologne.
4 out of 5
by A verified travelerfrom Abingdon

Lovely hotel

Posted Aug 27, 2014
Cons: My only slight complaint was that trying to stream video one evening the wi-fi wasn't too good (even though I paid extra for the full premium access).
Location: The cathedral, the various exhibition halls as well.
I was on a long weekend visit to Cologne and the hotel was very nice. The staff were helpful and spoke good English, seeing as my German isn't too good. I would consider staying there again.
Comment from Hotel Management
Sep 2, 2014 by hotel4fun, Hotel Management
Dear Stephen, thank you so much for your feedback. We are happy to know that our staff did a good job. Please visit us again soon. Best regards from beautiful Cologne
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wimbledon London

Great hotel with easy access to city centre

Posted Aug 24, 2014
This is a really good hotel 15 mins from the city centre, 5 mins from Severinstrasse with local restaurants and shops, and 5 mins from bus stops and trams. You can get the zoo in less than 30 mins. For families, we only discovered on arrival that our 2 teenagers under 16 had to share a double sofa bed. We enquired about having a second room half price but were quoted full prices only. But the room we had was good and the breakfasts wonderful (17 euros pp extra, children free). Another thing to mention is that there is direct access from the garage to the hotel via a lift. Staff watched us struggle up the stairs from the street with our luggage and offered no help and we found out about the direct access when we parked in the garage (14 euros per day). Overall, it's a good modern hotel in a great area, just across the road from the river Rhein. Very handy for families.
Comment from Hotel Management
Aug 29, 2014 by hotel4fun, Hotel Management
Dear Ray, thank you very much for the time you take to give a detailed feedback here. This is helping us to check our services and to find out what we can do better. We hope you will choose our Novotel again when you plan to visit Cologne in the future. Best regards.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 21, 2014 on Hotels.com
Great hotel, fantastic staff and food. Only slight issue with the lift/ elevator. Would recommend to other families. 4 of us sharing a room.
Comment from Hotel Management
Aug 29, 2014 by hotel4fun, Hotel Management
Dear guest, thank you very much for your kind feedback. We will share your comments to our staff. It would be a pleasure for us to host you again when you visit Cologne in the near future. Best regards.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom liverpool

Lovely city

Posted Aug 20, 2014
Stayed here with our two teenage children off the GamesCom convention. A decent hotel that served as a base for us to travel to the convention and also handy for the city. It's a ten min walk to the city centre where you can catch all trams, trains and buses. Everything was clean in the hotel and we had breakfast there one day which was fine. Expensive at 17 euros but the two kids where free so that halved it. A pleasant stay in a lovely city.
Comment from Hotel Management
Aug 29, 2014 by hotel4fun, Hotel Management
Dear Simon, we are more than happy to read your comments. Please visit us again to the next gamescom or any other highlight in our beautiful city. Best greetings from Cologne.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom carlisle

lovely stay

Posted Aug 15, 2014
Pros: most of it the bed was a little hard
Cons: a mattress topper or a slight softer mattress
Location: location was close to the chocolate and Olympic museum and 20 mins from the cathedral, a 132 bus from around the corner got you to the station and dom
our room was lovely the air conditioning was a bonus plus the fridge and safe, the staff did every thing we asked of them, they recommended a german restaurant which was amazing. ,
Comment from Hotel Management
Aug 19, 2014 by hotel4fun, Hotel Management
Dear dons, it makes us happy to read your comments here and we will share them with our staff. Please visit us again when you plan to come back to our beautiful city. Best regards from Cologne.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Good service and nice hotel.

Posted Aug 12, 2014
Pros: Central location and close to river. Clean and fresh decor.
Good hotel, easy access on main route next to river in centre of town. Clean and pleasant and relaxing stay. Would recommend.
Comment from Hotel Management
Aug 19, 2014 by hotel4fun, Hotel Management
Dear Lucan, your 5 star voting makes us happy. Thank you very much for that. We look forward to your next stay with us. Best regards from Cologne.
4 out of 5
Recommended
by A verified traveler

Posted Aug 11, 2014 on Hotels.com
Comment from Hotel Management
Aug 19, 2014 by hotel4fun, Hotel Management
Dear guest, thank you very much for your vote here. We hope to have you with us again in the near future. Best regards from Cologne.