Ratings based on 48 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
98% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Phil from Tewkesbury

Lovely hotel, a bit of a walk from the city centre

Posted May 29, 2014
The hotel staff were outstanding. Very helpful, friendly and happy to share a joke. We used the restaurant once and found the food to be very good, with attentive staff. The room was pleasant and clean but unexceptional. There wasn't however any tea or coffee making facilities (In fairness we didn't heavily pursue any) in the room. The air conditioning seemed to be on permanently, which seemed unnecessary. The hotel is in a nice location but it is a good 30-40 minute walk from the centre of town. There is however a wide range of public transport available locally.
Comment from Hotel Management
Jun 4, 2014 by ParkInnTeam, Hotel Management
Dear Phil, Thank you for your well selected words and the very personal, positive feedback to our team and our service. We would be pleased if you choose us again to enjoy our hospitality and our friendly atmosphere during your next stay. Best regards, Your Park Inn Team
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jan 26, 2014 on Hotels.com
Comment from Hotel Management
Apr 5, 2014 by ParkInnTEAM, Hotel Management
Dear hotels.com- user, Thank you for your positiv feedback. Your opinion is very important for us, so that we can continue to provide you with a first class standard. See you again soon at the Park Inn! Best regards, Your Park Inn Team
5 out of 5
Recommended
for Business Travelers
by Robert from Cambridge UK

Just a great hotel stay

Posted Jan 17, 2014 on Hotels.com
Hotel is well appointed and close to frequent tram service on lines 1 and 7 to the city centre. Stayed 3 nights - rooms very comfortable and quiet. No faults at all.
Comment from Hotel Management
Mar 29, 2014 by ParkInnTEAM, Hotel Management
Dear Robert, We find it fantastic and we are delighted to receive such a positive feedback from you. Please visit again and you are, of course, welcome to bring friends. Feel free to call us, we are always happy to hear your voice. Best regards, Yout Park Inn Team
5 out of 5
Recommended
by Jasmine

everything is great

Posted Dec 25, 2013 on Hotels.com
It's a fantastic experience. There has a coffee machine in the hotel room, Service is great. Staff has well-knowledge about the travelling information!
Comment from Hotel Management
Mar 1, 2014 by ParkInnTEAM, Hotel Management
Dear Jasmine, Many thanks for your kind words regarding our Service and our Staff We hope that you decide to visit us again in 2014! We look forward to welcoming you back. Yours sincerely Park Inn Team
4 out of 5
Recommended
for Couples
by Martell 62 from Anstey; Leicestershire

Good place to stay if.....

Posted Aug 20, 2013 on Hotels.com
you enjoy walking The hotel is about 2 1/2 miles from the centre but dont let that put you off the welcome was exceptional and the staff very pleasent.The "add-ons" were a bit pricey though (Wi-fi connection & Parking)
Comment from Hotel Management
Nov 16, 2013 by ParkInnTEAM, Hotel Management
Dear Hotels.com User, We are pleased to hear that you feel at home with us and we thank you for taking the time to evaluate our hotel. You can rest assured that every evaluation received will be considered by our team consisting of our heads of departments. Tip for your next stay: In compliance with the general traffic regulations, there are free parking spaces close to the hotel. Hoping to see you again soon, Your Park Inn Team
4 out of 5
Recommended
by M Anderson from UK

Car parking

Posted Aug 7, 2013 on Hotels.com
An excellent clean hotel BUT - Why do hotels such as this charge guests to park their cars? I think this is unacceptable.
Comment from Hotel Management
Oct 19, 2013 by ParkInnTEAM, Hotel Management
Dear M. Anderson, We are pleased to hear that you feel at home with us and we thank you for taking the time to evaluate our hotel. You can rest assured that every evaluation received will be considered by our team consisting of our heads of departments. In compliance with the general traffic regulations, there are free parking spaces close to the hotel. Hoping to see you again soon, Your Park Inn Team
4 out of 5
Recommended
for Families
by Annette from Texas

Hotter than normal and A/C could not keep it cool

Posted Aug 3, 2013 on Hotels.com
Nice hotel, but Koln was experiencing hotter weather than normal and high humidity . . . the hotel does have A/C and lobby & restaurant area always fine, however our group of 20 with 9 rooms all had the same issue . . . to warm in the rooms even with the A/C set at lower temps. There was also a bad small of "dirty laundry" in many of our groups rooms, not in ours, so hit and miss. We were on the 3rd floor and the 2nd floor had the most problems. Very expensive for parking and Wi-Fi.
Comment from Hotel Management
Nov 23, 2013 by ParkInnTEAM, Hotel Management
Dear Hotels.com User, Thank you for taking the time to review our hotel. Our guests' opinion is the most important basis for our efforts to ensure a consistently high level of service quality. You can rest assured that your evaluation received will be considered by our Team of housekeeping department. Hoping to see you again soon, Your Park Inn Team
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Aug 1, 2013 on Hotels.com
Comment from Hotel Management
Nov 23, 2013 by ParkInnTEAM, Hotel Management
Dear Hotels.com User, Many thanks for your positive feedback. Our guests' opinion is the most important basis for our efforts to ensure a consistently high level of service quality. We would be delighted if you visited us again. Your Park Inn Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel and good value.

Posted Jun 11, 2013
The hotel is very modern and well kept. Helpful coutesous staff made our visit very enjoyable.
4 out of 5
Recommended
for Business Travelers
by Emma from Reading, UK

Good for a weekend trip too

Posted May 29, 2013
Although it is a business hotel it is in a good location for a weekend trip as well. Koeln West train station is about 10 mins walk away and you reach an areas full of bars and restaurants if you continue walking for 5 more mins.