Ratings based on 98 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from ChesterfieldUK

nice hotel close to Cathedral

Posted Aug 25, 2014
Pros: The staff were very helpful. The breakfast was plentiful, well presented. The room was very comfortable and the shower easy to use and get in/out of.
Location: hotel located approx 10mins easy walk (I am disabled) from railway station and Cathedral. The Rhine boat trips locations are also within this walk.
The hotel was quite easy to locate (thanks to satnav!). With only one full day in Cologne, the hotel's closeness to the Cathedral and shops was the main reason we booked it. The secure off-road parking was a good plus. There was background noise from the railway station, but nothing intrusive. Cologne Cathedral was really impressive and had a good friendly feel. It was all the more exceptional when you look at the photographs of bombing damage and realise that the Cathedral was an island in the middle of total destruction. Everything in Cologne apart from the Cathedral was built approx 65 years ago. The restaurants/bars were really good, the food was excellent.
Comment from Hotel Management
Aug 29, 2014 by Alexandra, Hotel Management
Dear Sal, thank you for this positive feedback. We are glad, that you enjoyed your short stay in Cologne so much. We look forward to welcome you back on your next visit. Kind regards Your Guest Service Team
3 out of 5
Recommended
for Business Travelers
by rt from GOT

Good but no AC

Posted Jun 15, 2014 on Hotels.com
Room was good and great breakfast. Summers could be sweaty since there is no AC. There was a fan but keeping the windows open could be noisy
Comment from Hotel Management
Sep 13, 2014 by Alexandra, Hotel Management
Dear rt, thank you for choosing our hotel for your recent stay and thank you also for your very valuable feedback. We hope to see you again on your next visit to Cologne Kind regards Your Guest Service Team
3 out of 5
Recommended
for Everyone
by Mo from UK

Convenient location to the center, average room.

Posted Jun 2, 2014
Pros: convenience of access to center 10 minute walk, parking available. Great breakfast plenty of choice. Nice staff.
Cons: Decor,maybe a bit of an update,that is the main criticism otherwise fine.
Location: train station five minutes away, the Dome and center about 10 minutes away, lots of pubs bars and restaurants/beer hauses. River and boats, cable cars
Pleasant friendly and efficient staff. Convenient hotel parking available at a charge although narrow spaces and entrance into it. Room a little disappointing for price quite basic. Excellent breakfast. A little run down in places could do with a lick of paint!
Comment from Hotel Management
Jul 9, 2014 by Alexandra, Hotel Management
Dear Mo, than you so much for your valuable feedback. We look forward to hopefully welcome you back at some stage in the future. Kind regards Your Guest Service Team
4 out of 5
Recommended
for Everyone
by JK

Very nice hotel and close to everything

Posted May 18, 2014
Pros: I like their bath tub and water pressure. Bed was comfortable, but not excellent.
Cons: Not much
Location: Near Koln main station and Koln Cathedral.
It's little bit out of the main street, but it is close enough (150 m) to Koln main station. It's little bit old hotel, but front desk staffs was exceptional and very helpful.
Comment from Hotel Management
Jul 9, 2014 by Alexandra, Hotel Management
Dear JK, thank you so much for your feedback. Your positive comments regarding the great location and superb staff are most welcome and we look forward to hopefully welcome you back at some stage in the future. Kind regards Your Guest Service Team
5 out of 5
Recommended
for Everyone
by Yip from Hong Kong

Nice and convenient hotel, wonderful staff

Posted May 17, 2014
Pros: Reasonable price for a wonderful hotel
Cons: Not I can think of
Location: Walking to the Cathedral, taking a cup coffee with very good chocolate cakes!
We find the hotel very convenient and the staff very helpful and friendly.
Comment from Hotel Management
May 20, 2014 by Alexandra, Hotel Management
Dear Yip, thanky you so much for your kind words. We hope to be welcoming you again soon. Best wishes from Cologne Your Guest Service Team
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted May 11, 2014 on Hotels.com
Comment from Hotel Management
Jul 19, 2014 by Alexandra, Hotel Management
Dear Guest, thank you for your great rating. We hopefully welcoming you back in the future. Kind regards Your Guest Service Team
4 out of 5
Recommended
for Everyone
by anne from surrey, uk

Convenient for Cathedral.

Posted May 1, 2014
Pros: Close to city centre
Cons: Facilities in bathroom.
Location: Cathedral nearby and old town. Almost next to train station if you want to go elsewhere in Germany.
The hotel is a short walk through the train station to the cathedral on the other side. Room was a little small. No toiletries provided only face/hair soap in bottle from wall. Bath towel rather small. Bathroom and room a bit dated. Kettle is provided and breakfast was good however and included in the price. Also internet was included. Welcome was a bit perfunctory, felt there was no real interest in having us as guests. Down a side street and the room we had was quiet.
Comment from Hotel Management
May 20, 2014 by Alexandra, Hotel Management
Dear Anne, thank you for your feedback.We are glad you enjoyed your stay in Cologne. It is correct that no toiletries are provides in the room, however there are available at the front desk free of charge. Please note that any individual guest is important to us. And we apologize if you did not feel that way. Kind regards Your Guest Service Team
4 out of 5
Recommended
for Families
by brian and julie from St helens

Posted Apr 26, 2014 on Hotels.com
good location near train station.very nice room.really good breakfast
Comment from Hotel Management
Jul 5, 2014 by Alexandra, Hotel Management
Dear brian and julie, Thank you for your recent stay and thank you also for your feedback. We are glad that you have enjoyed your stay with us and we hope to see you again on the next visit. Kind regards Your Guest Service Team
2 out of 5
by A verified traveler

Moved to the sister hotel the Wyndham cologne

Posted Apr 6, 2014
We had specified a non smoking room when we booked this hotel because of asthma concerns in our party. When we arrived we had all been put in smoking rooms where the air quality was very poor. The hotel staff said no other rooms were available and that they do not guarantee your room choice it is first come first served. The hotel staff was really helpful and booked us two non smoking rooms at the sister hotel nearby without any problem. I would recommend the sister hotel to travelers.
Comment from Hotel Management
Apr 29, 2014 by Alexandra, Hotel Management
Dear Guest, thank you for your feedback. We apologize for the inconvenience we caused you regarding the non-smoking room. We are glad that you enjoyed your stay in our sister hotel. Kind regards Your Guest Service Team
5 out of 5
Recommended
by Bernd Neuenkirchen from Houston, TX

What A Jewel

Posted Mar 24, 2014 on Hotels.com
Value for money this was by far the best hotel room during my latest trip through Europe. You cannot beat the location. The room was very clean and relatively spacious for European standards. The staff was friendly and a very adequate breakfast was included. The fitness room is not up to snuff, but you can always go next door to the cathedral and climb 533 steps to the top of the tower. Again: value for money you can't beat this hotel.
Comment from Hotel Management
May 31, 2014 by Alexandra, Hotel Management
Dear Bernd, thank you so much for this wonderful feedback. Your positive comments are most welcome and we all look forward to hopefully welcoming you back at some stage in the future. Kind regards Your Guest Service Team