Ratings based on 2,143 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2015
Pros: location; we were located on 26th floor and had a great view towards the port.
Cons: Bathtub was worn; 1/2 shield on tub when having a shower caused floor to get wet.
Location: very central to many activities; great shopping mall underneath complex;
We had a lovely room on the 26th floor overlooking the city; staff were very friendly and accommodating; great pools and athletic facilities.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Mar 23, 2015
Pros: Great views of the Marina district.
Cons: Lobby was chaotic and noisy - we had a very hard time communicating with the desk staff during check-in.
Location: Located on top of Raffles Shopping Center, and adjacent to Chijmes restaurant mall. Also close to hop-on, hop-off bus tour route
This was a convenient location for exploring the city. Don't miss the Chijmes facility.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom seattle

Great Location

Posted Mar 23, 2015
very nice hotel with super.friendly staff and super location
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Au

Nice hotel

Posted Mar 22, 2015
Hotel is located in convenient place and nearby MRT as well as shopping mall. Hotel has many tourist spots so I highly recommend this hotel to family who has kids and tourist to stay over this hotel in Singapore.
3 out of 5
by A verified travelerfrom Tokyo

モールに又地下鉄にも直結する便利なホテル

Posted Mar 22, 2015
Pros: モールと接しているので買い物をするのに便利。地下鉄に直結していて便利。眺めがよい。夜景が綺麗。
Cons: チェックインをするとき係りのひとのコンピューターの作動が遅く時間が掛かる。 5スターホテルにしてはレストランやバーがお粗末。
5スターホテルですがあまりにも大き過ぎてチェックイン、チェックアウトに時間が掛かる。 朝食のレストランは5スターホテルにしてはお粗末。混みすぎるし、食材のバラエティーが少ない。 部屋は眺めが良く清潔で快適ですが浴室のアメニティーはお粗末。 エアラインのクルーが泊まっていたり、団体客が多く個人で泊まるにはガサガサし過ぎ。
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel though crowded

Posted Mar 19, 2015
We were in floor 55 and had an Incredible view of the harbor, very spacious room, nice hotel, good location. On the negative side, very crowded and noisy lobby, have to pay for wifi.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 京都

部屋からの眺め最高です

Posted Mar 18, 2015
Pros: 早朝到着時に部屋を使わせてくれたこと。シャワーをしてコーヒを飲み気分一新し観光に出発できた。 MRTの駅が地下にあり、何処へ行くにも便利なロケーションだった。
Location: マーライオンも徒歩圏内。大型ショッピングモールはホテルの地下以外にも沢山あって便利。
早朝6時20分頃ホテルに着いたが、10:30までシャワーなどして休んでくださいと、8階の部屋を使わせてくれ、荷物を預かってくれた。チェックインは2時から56階の部屋で、マリーナベイサンズもマーライオンも大聖堂も国会議事堂も眼下に見え、夜景の素晴らしいこと!3連泊しましたが食べることも電車に乗るのも、買い物にも、とても便利で大満足のホテルでした。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Perth

Great Location

Posted Mar 18, 2015
Pros: Location
Cons: Yes free wifi and more reasonable beverage prices. Let's face it $18 for a milkshake is over the top in anyone's language.
Location: Close to MRT, Raffles City, Suntec City, the Performing Arts Centre the riverfront
This hotel is in a great location right next door to the MRT and Raffles City which means you can go next door (access from inside the hotel) for your meals because you surely cannot afford to purchase a coffee in the lobby at $13 for a latte. You also need to make sure you join the loyalty program before you stay otherwise the charge for Internet is ridiculous.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Japan

交通の便が最高

Posted Mar 17, 2015
Pros: 利便性
Cons: 冷蔵庫
Location: どこに行くのにも便利
室内も広く快適。見晴らしが良く、ベランダにも出られて爽快感がありました。スタッフの気も効きました。冷蔵庫は出し入れが出来ないのが難点。
3 out of 5
by A verified travelerfrom さいたま市

立派なホテルだが細かいところでちょっと…

Posted Mar 15, 2015
Pros: 眺望 マーライオンが眼下に臨めます。
Cons: 室内設備、ゲスト対応。
Location: 問題ない
あの界隈ではひときわ高くそびえたつ立派なホテルですが、部屋の設備は水回り、照明を含め古さが否めません。周りの気温が低かったせいもあるのですが、全館かなり冷え切っていて部屋の温度コントロールも効かない状態でした。チェックインカウンターもたくさんある割には、正面だけに集中して待たされるケースも多く、マネジメントの悪さが目立ちました。