Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers

Reviews of The Antlers, A Wyndham Hotel

3.5 out of 5
The Antlers, A Wyndham Hotel
4 S Cascade Ave, Colorado Springs, CO

Reviews

7.6

Good

Rating 10 - Excellent. 397 out of 1000 reviews" "
Rating 8 - Good. 236 out of 1000 reviews" "
Rating 6 - Okay. 169 out of 1000 reviews" "
Rating 4 - Poor. 115 out of 1000 reviews" "
Rating 2 - Terrible. 83 out of 1000 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jermall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff.
Stayed 7 nights in Mar 2024
Response from Ashlie on Mar 27, 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

michelle, Agoura Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff in every area. They make every stay a pleasure.
Stayed 3 nights in Mar 2024
Response from Ashlie on Mar 27, 2024
We are so glad to hear you found such happiness with your stay. We are always so pleased when we can go above and beyond for our guests. Looking forward to your next visit.

2/10 Terrible

Courtney

Traveled with partner
Disliked: Cleanliness, amenities
Property needs to be updated and pictures on site do not reflect the rooms
Stayed 2 nights in Mar 2024
Response from Ashlie on Mar 27, 2024
We are sorry to hear your stay was less than satisfactory. Please know we take this feedback to heart as we continuously look to improve, We hope to welcome you back to provide a true Antlers experience.

2/10 Terrible

John

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Yanno I’m just utterly pissed that I booked this hotel for the hot tub and y’all screwed me and my girlfriend on our anniversary and it’s just unacceptable. I called before I booked the night and asked if the hot tub was open and Marissa answered with yes it’s 24/7 access. Then I stupidly booked a 1 bed suite with city view for 158$ and we get there and the hot tub is closed until 8. And then I am getting something from the car and I overhear that the hot tub is closed til tomorrow. Now idk if it’s communication between yalls workers but that was the ONLY reason I booked this hotel.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 19, 2024
Thank you for your review John. Unfortunately, we had an unexpected maintenance issue with our pool and it had to close unexpectedly. Our team works hard to communicate errors and fix the issue timely. We do apologize for the inconvenience.

10/10 Excellent

Marilyn

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person was wonderful!
Stayed 1 night in Mar 2024
Response from Ashlie on Mar 21, 2024
We are so glad to hear you found such happiness with your stay. We are always so pleased when we can go above and beyond for our guests. Looking forward to your next visit.

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service
Extra costs to park your vehicles in their parking garage 🙄 What a crock!
Stayed 1 night in Mar 2024
Response from Ashlie on Mar 18, 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

8/10 Good

Emily

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located. If you're looking for convenience for accessibilty in and around Colorado Springs, this is a great location. If you're looking for ambiance, this is not. It's very quiet. No music piped through the lobby or dining areas. The staff is incredibly amenable and warm.
Stayed 3 nights in Mar 2024
Response from Ashlie on Mar 18, 2024
We are so glad to hear you found such happiness with your stay. We are always so pleased when we can go above and beyond for our guests. Looking forward to your next visit.

10/10 Excellent

Aubrau

Traveled with family
We came to town for the weekend. The property was in a perfect location and was quiet in our room.
Stayed 3 nights in Mar 2024
Response from Ashlie on Mar 18, 2024
We are so glad to hear you found such happiness with your stay. We are always so pleased when we can go above and beyond for our guests. Looking forward to your next visit.

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love staying at Antlers however we were disappointed in the hot tub being closed and being woken up by housekeeping knocking at 8:00 in the morning.
Stayed 1 night in Mar 2024
Response from Ashlie on Mar 18, 2024
We are sorry to hear your stay was less than satisfactory. Please know we take this feedback to heart as we continuously look to improve, We hope to welcome you back to provide a true Antlers experience.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the Melting Pot Restaurant and Phantom Brewery.. 2 min walk
Stayed 1 night in Mar 2024
Response from Ashlie on Mar 18, 2024
We are so glad to hear you found such happiness with your stay. We are always so pleased when we can go above and beyond for our guests. Looking forward to your next visit.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ashlie on Mar 18, 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Kevin

Stayed 1 night in Mar 2024
Response from Ashlie on Mar 18, 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Michelle, Gearhart

Stayed 1 night in Mar 2024
Response from Ashlie on Mar 27, 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

8/10 Good

Heather, Meridian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had an amazing view of the mountains! The area was quiet with easy walking access to shops and dining options.
Stayed 1 night in Feb 2024
Response from Ashlie on Mar 18, 2024
We are so glad to hear you found our hotel so enjoyable. Thank you for the kind review. We look forward to your next visit.

10/10 Excellent

Shaun

Traveled with family
Liked: Amenities
We always like this place!
Stayed 2 nights in Feb 2024
Response from Ashlie on Mar 18, 2024
We are so glad to hear you found our hotel so enjoyable. Thank you for the kind review. We look forward to your next visit.

6/10 Okay

Laura

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The room is kinda ify. The inside of the bathroom door is caroded on the bottom and i have stay in bigger rooms then this. But the black out shade is awesome!
Stayed 1 night in Feb 2024
Response from Ashlie on Feb 25, 2024
We are sorry to hear your stay was less than satisfactory. Please know we take this feedback to heart as we continuously look to improve, We hope to welcome you back to provide a true Antlers experience.

10/10 Excellent

Sahara

Liked: Cleanliness, staff & service, property conditions & facilities
Superstar writers meeting is there !
Stayed 7 nights in Feb 2024
Response from Ashlie on Feb 25, 2024
We are so glad to hear you found such happiness with your stay. We are always so pleased when we can go above and beyond for our guests. Looking forward to your next visit.

10/10 Excellent

thomas

Stayed 2 nights in Feb 2024
Response from Ashlie on Mar 21, 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

8/10 Good

Courtney

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Ashlie on Feb 18, 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Josh

Stayed 1 night in Feb 2024
Response from Ashlie on Mar 21, 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

2/10 Terrible

Kenneth

Traveled with partner, Traveled with pets
Well the parking is 17$ a day.. not mentioned while booking!! The room is REALLY TINY!! no vent in the bathroom
Stayed 1 night in Feb 2024
Response from Ashlie on Feb 18, 2024
We are sorry to hear about your disappointment during your stay. Feedback is vital as we constantly look to improve. Thank you for taking the time to share your experience. We hope to welcome you back in the future.

8/10 Good

Barbara

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff helpful, courteous and accomodating. Room, ok but AC ineffective and noisy.
Stayed 1 night in Jan 2024
Response from Ashlie on Feb 7, 2024
We are sorry to hear your stay was less than satisfactory. Please know we take this feedback to heart as we continuously look to improve. We hope to welcome you back to provide a true Antlers experience.

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the property and always wanted to stay at the Antler's Hotel. The valet parking was tremendous for us as we just had to mention that we wanted the car to the person at the front desk and our car was parked outside. This is a great feature for older people staying at the hotel. The cleanliness and the delicious food at the hotel restaurant were also excellent.
Stayed 1 night in Jan 2024
Response from Ashlie on Feb 7, 2024
We are so glad to hear you found such happiness with your stay. We are always so pleased when we can go above and beyond for our guests. Looking forward to your next visit.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Antler was the perfect place to stay nearby dining and dancing for the wknd with family.
Stayed 1 night in Jan 2024
Response from Ashlie on Jan 29, 2024
We are so glad to hear you found our hotel so enjoyable. Thank you for the kind review. We look forward to your next visit.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
staff is great
Stayed 2 nights in Jan 2024
Response from Ashlie on Jan 30, 2024
We are so glad to hear you found such happiness with your stay. We are always so pleased when we can go above and beyond for our guests—looking forward to your next visit.

6/10 Okay

John, Austin

Liked: Cleanliness, staff & service
I did not like the location, there were a lot of poor homeless people, but that’s downtown COLORADO SPRINGS.
Stayed 2 nights in Jan 2024
Response from Ashlie on Jan 29, 2024
We are sorry to hear about your disappointment during your stay. Feedback is very important as we constantly look to improve. Thank you for taking the time to share your experience. We hope to welcome you back in the future.

10/10 Excellent

Tara, Salida

Stayed 1 night in Jan 2024
Response from Ashlie on Mar 21, 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Steve and Maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff/service. Nice view of downtown from our room. Enjoyed the pool/jacuzzi. Very nice lobby. Decor somewhat dated. Didn't appreciate having to pay $25 for valet parking.
Stayed 1 night in Jan 2024
Response from Ashlie on Jan 29, 2024
We are so glad to hear you found our hotel so enjoyable. Thank you for the kind review. We look forward to your next visit.

8/10 Good

Jacque, Wheat Ridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay and we’ll definitely stay there again. The only flaw would have been the smell in the hallway and rooms, super overpowering and the pet fee which I did not see while booking.
Stayed 1 night in Jan 2024
Response from Ashlie on Jan 29, 2024
We are so glad to hear you found such happiness with your stay. We are always so pleased when we can go above and beyond for our guests—looking forward to your next visit.

8/10 Good

Tessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views! Friendly staff.
Stayed 5 nights in Dec 2023
Response from Ashlie on Jan 25, 2024
We are so glad to hear you found our hotel so enjoyable. Thank you for the kind review. We look forward to your next visit.

8/10 Good

Andrea

Stayed 1 night in Jan 2024
Response from Ashlie on Feb 12, 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Joshua

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the aesthetics of this property and the amenities were great. View was awesome and would stay again!
Stayed 2 nights in Dec 2023
Response from Ashlie on Jan 11, 2024
We are so glad to hear you found such happiness with your stay. We are always so pleased when we can go above and beyond for our guests—looking forward to your next visit.

2/10 Terrible

Jeannette

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Terrible front desk, didn't clean rooms, 1st night we couldn't sleep due to broken heater- sounded like a broken propeller all night- zero compensation for their failure of providing a comfortable room. No towels until requested on day 4- no room cleaning for 5 day stay
Stayed 4 nights in Dec 2023
Response from Ashlie on Jan 7, 2024
We are sorry to hear about your disappointment during your stay. Feedback is very important as we constantly look to improve. Thank you for taking the time to share your experience. We hope to welcome you back in the future.

4/10 Poor

mason

Stayed 1 night in Dec 2023
Response from Ashlie on Jan 7, 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

6/10 Okay

Jolayne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The property was beautiful and the beds were very comfortable..however the ac unit made a squealing sound when running at times. I will say that the staff were attentive and were willing to provide feedback to Expedia when I asked for some kind of discount due to this issue.
Stayed 1 night in Dec 2023
Response from Ashlie on Feb 7, 2024
We are so glad to hear you found such happiness with your stay. We are always so pleased when we can go above and beyond for our guests. Looking forward to your next visit.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ashlie on Jan 7, 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

8/10 Good

Verified traveler

Liked: Cleanliness
It could have been better.
I was really looking forward to our stay at The Antlers. Over all,.. it was okay, however...the mattress should probably be replaced soon, we requested the shower head to be replaced, I think it was, but it wasn't that much better. The parking lot was ridicules! It's literally a maze! Signage for the Antlers elevator was dark and so hard to find. Upon exiting (even after we validated) we had to call twice to have the gate opened. The second time we were put on hold for so long, I just paid the $40. fee! We didn't have time to wait...
Stayed 6 nights in Dec 2023
Response from Ashlie on Jan 7, 2024
We are sorry to hear about your disappointment during your stay. Feedback is very important as we constantly look to improve. Thank you for taking the time to share your experience. We hope to welcome you back in the future.

8/10 Good

Nicole

Stayed 1 night in Dec 2023
Response from Ashlie on Jan 7, 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

6/10 Okay

Janice

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
View was beautiful. Had to walk way too far for parking due to construction.
Stayed 1 night in Dec 2023
Response from Ashlie on Dec 27, 2023
Your feedback is critical as we constantly look to improve. Thank you for taking the time to share your experience. We hope to welcome you back in the future.

10/10 Excellent

Rachel

Stayed 1 night in Dec 2023
Response from Ashlie on Dec 27, 2023
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
There was a lot to like about the property from checking in and the staff who was so gracious. The bed and the pillows were great. The water pressure in the shower was great so all in all it was a very good day. I’ve stayed there before and I will stay there again.
Stayed 1 night in Dec 2023
Response from Ashlie on Dec 27, 2023
We are so glad to hear you found such happiness with your stay. We are always so pleased when we can go above and beyond for our guests—looking forward to your next visit.

10/10 Excellent

Ashley

Stayed 1 night in Dec 2023
Response from Ashlie on Dec 27, 2023
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Michelle

Stayed 1 night in Dec 2023
Response from Ashlie on Dec 27, 2023
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front desk has been just wonderful and has accommodated me on a changing schedule
Stayed 1 night in Dec 2023
Response from Ashlie on Dec 27, 2023
We are so glad to hear you found such happiness with your stay. We are always so pleased when we can go above and beyond for our guests—looking forward to your next visit.

8/10 Good

nancy

Stayed 1 night in Dec 2023
Response from Ashlie on Jan 11, 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

DEBORAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ashlie on Dec 27, 2023
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Fredrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Ashlie on Dec 27, 2023
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

2/10 Terrible

Tamara

Disliked: Cleanliness, staff & service
Hoped for more
Expected an amazing experience in a historical place. Ended up with an absolutely rude and unfriendly woman tending bar, the front desk staff giving misleading information, poorly kept rooms and hallways, a terrifying parking garage that is extremely overpriced, and disgusting hallways. The ice machine on the floor we stayed in was out of order and the hallways were poorly lit. Inside the room, the windows were dirty, the pillows were practically nonexistent because they were so flat, and it was disappointing to see the poor patch work on the plaster. At a place as historical as The Antlers, I would have expected they would take pride and use a real plaster craftsman, not a cut rate drywaller/painter. It looked like a rundown motel inside the room. The best part of this stay was the staff and food at Duca’s Pizza. The cost of the room and the ridiculous cost of the parking garage made me feel cheated out of what I thought would be an awesome experience.
Stayed 1 night in Dec 2023
Response from Ashlie on Dec 17, 2023
We are sorry to hear about your disappointment during your stay. Feedback is essential as we constantly look to improve. Thank you for taking the time to share your experience. We hope to welcome you back in the future.

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ashlie on Dec 17, 2023
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Katheryn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our blinds were broken in both rooms the staff fixed them but they broke again. The front desk staff was amazing
Stayed 1 night in Dec 2023
Response from Ashlie on Dec 13, 2023
We are so glad to hear you found such happiness with your stay. We are always so pleased when we can go above and beyond for our guests—looking forward to your next visit.