Ratings based on 682 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

RELAX

Posted Aug 27, 2014
Pros: Super access to activities like golf, swimming, and tennis.
A great resort. Laid back and still a quality property.
4 out of 5
Recommended
for Everyone
by A verified traveler from Arvada, Colorado

Resort next to Cheyenne Mountain

Posted Aug 17, 2014
Cons: Better restaurant food, lower prices for entrees, hire a concierge, have an in house spa.
Location: Convenient to down town. Miramont Castle tour and tea room are a must in Manitou Springs. Close to everything lots to do.
We stayed to celebrate our 35th wedding anniversary. The hotel gave us a free bottle of champagne and chocolate covered strawberries. We had a beautiful view of the lake and mountains. They do not have a spa so I had to book my massage at Lotus, a nearby spa/salon. Our first meal was very expensive ($33 for a buffet) at the resort's best restaurant. The food was terrible. We had a grizzley, dry, chewy buffalo meatloaf with an overpoweringly bourboned BBQ sauce. The salad bar was disappointing with mixed lettuce but no other veggies and a grainy thousand island dressing. I might add that some of the greens were browning or wilted. We expected much more for our money. Got better food at Panera. For a country club, they really need to provide better service and top notch amenities. Our room did not have a sliding door that locked and the bed had an over used mattress. So we used the other queen bed instead. The fitness room was top notch and well appointed. You can boat on the lake and they have a nice lap pool outside and an Olympic pool indoors. No concierge.
2 out of 5
by A verified traveler from Morristown, NJ

Very overpriced!

Posted Aug 16, 2014
Pros: The beds were comfortable.
Cons: Paint on the plaster repair, free water bottles, more appropriate pricing for the room. $125 per night would make it right.
Location: The location is very convenient to Royal Gorge, Manitou Springs, Garden of the gods, Pikes Peak, the Zoo. Feed giraffes at the zoo!
First of all this is a motel, not a hotel! You drive up to your room and carry your bags up or down stairs unless you are on the street level. The stairs are in so-so condition, and it just feels second class lugging your stuff up or down stairs. There was a wall plaster repair in our room next to the sliding doors that had not been painted. The sliding doors were very hard to open and close. We paid extra for a balcony with two chairs and a view of the golf course. (The view was fantastic with mountains behind the golf course.) The chairs, however, were not very comfortable. The room was clean, and the beds were very comfortable. The furnishings were just okay. We paid close to $300 for our room for two, for which you would expect some basic courtesies. There were two ordinary water bottles in the room waiting for us with price tags of $4 each on them. They could not include 2 ordinary water bottles??? At least they provided coffee, soap, and shampoo! If we come back, we are staying at the Broadmoor!
5 out of 5
Recommended
for Everyone
by A verified traveler from Knoxville,Tennessee

Colorado Getaway

Posted Aug 16, 2014
Pros: Great location and extremely clean and quiet
Wonderful location, beautiful view of the mountains in the morning. Loved the reading lights on the head board. My daughter loves her bear that was in the room. She held it all the way back home. Very clean and nicely decorated.
Comment from Hotel Management
Aug 21, 2014 by HotelMgmt, Hotel Management
Your review has made our day! To learn that we were a part of a child’s happy summer experience is just wonderful, we’re so glad she loves her bear. Thank you for your kind compliments on Cheyenne Mountain Resort, it’s nice to hear you enjoyed your stay with us and hope that you’ll be back for another one day soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Hampshire

The Staff

Posted Aug 15, 2014
Pros: The staff was personal.
Cons: When a customer requests transportation to the Broadmoor, this hotel should provide it especially when the customer does not have a car. We got a taxi
Location: We only stayed for two days.
Bree at the bar, Patty at the front desk, and all the people at the resort were wonderful. thank you.
5 out of 5
Recommended
for Couples
by A verified traveler from Washington

Everything in one place!

Posted Aug 12, 2014
Pros: Luxurious rooms, soft beds, no smoking facility.
Location: Hiking, museums, restaurants, Pikes Peak cog train
Lots of activities right on site. Golf, swimming (both in pools and lake), restaurants--everything you need to relax without leaving the property. Staff is helpful and courteous. Lots to do in Colorado Springs area as well.
Comment from Hotel Management
Aug 21, 2014 by HotelMgmt, Hotel Management
What a wonderful review of Cheyenne Mountain Resort. Our goal is to have everything anyone would need and more right here on-site for the best experience possible during a stay and we appreciate you noting that. Although we definitely do encourage all of our guests to take some time to see the amazing sights and attractions surrounding us in the beautiful Pikes Peak area. Thank you for acknowledging our staff and accommodations and for sharing your review, we hope to see you again one day soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2014
Beautiful view of Cheyenne Mountain, everything else was ok. Staff was nice.
Comment from Hotel Management
Aug 21, 2014 by HotelMgmt, Hotel Management
Thank you for acknowledging our staff and our views here at Cheyenne Mountain Resort. We hope you had an enjoyable stay with us and will be back to visit us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio Texas

Vacation

Posted Aug 6, 2014
Pros: Great location, super clean, friendly staff.
Loved it would go back again! The best as far as location and having a great view of the mountain. Liked the firepit on the rooftop. I would definately enjoy coming back and staying here.
Comment from Hotel Management
Aug 14, 2014 by HotelMgmt, Hotel Management
We would definitely enjoy your return visit with us at Cheyenne Mountain Resort as well. We’re glad you love us and think we have the best location and view of the mountain along with our friendly staff who hopes to be seeing you again soon.
5 out of 5
by A verified traveler

Great place

Posted Aug 4, 2014
Pros: The facilities and staff are wonderful. The views are great, the food is amazing.
Cons: The a/c was a little wonky--we kept having to turn it the thermostat up to get the a/c to stop. Not a major thing, though. The lake was closed.
Location: It's a resort so there's plenty to do on-site, but despite the remote feel you're right by anything else in CO Springs you'd want to do.
We love this hotel. A Saturday night summer stay meant a family movie played out at the pool. It's just a great place--resort quality yet also laid back. Also, there was an availability issue because of some conferences so we were given a free upgrade to a bigger room with a view. The lake was closed for testing, which would have been more disappointing if we'd planned a longer stay that involved boating.
Comment from Hotel Management
Aug 14, 2014 by HotelMgmt, Hotel Management
How nice to hear you were given a free upgrade with a view during your recent stay with us at Cheyenne Mountain Resort. We’re glad you love our resort and our relaxing qualities here. We apologize if our lake was closed at any time during your stay for testing and appreciate our guests’ patience during this time. Thank you for your kind words in reference to our staff and food, we hope you’ll be back to see us soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from KCMO

Posted Aug 4, 2014
Great for the family. Restaurant pricey so we ate off site a lot.
Comment from Hotel Management
Aug 15, 2014 by HotelMgmt, Hotel Management
We do love families here at Cheyenne Mountain Resort that’s why we plan events and activities to please all ages.