Ratings based on 274 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom southern missouri

Nice hotel well situated geo graphically.

Posted Nov 24, 2014
Was in town for a conference at the Broadmore. This room was reasonably priced, clean and close to the Broadmore.
Comment from Hotel Management
Nov 25, 2014 by Denise FOM, Hotel Management
Pat, thank you for choosing us and for such a nice review. It's enjoyable being located so close to I-25 so guests can go anywhere in Colorado Springs.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom E

Clean

Posted Nov 24, 2014
Was clean and quiet. Everyone was very helpful. Nice free breakfast.
Comment from Hotel Management
Nov 28, 2014 by Denise FOM, Hotel Management
Curt, I want to thank you for choosing to stay with us. It's important for us to hear how we are doing from our guests so we can make necessary changes for improvement. I thank you for that as well.
3 out of 5
by A verified travelerfrom Phoenix

Needs to be exterminated.

Posted Nov 24, 2014
Pros: The room was nice. The bed was very comfortable.
Cons: Get rid of the uninvited guests-roaches.
Location: Location was great. Close the highway and lots of places to eat.
The room was comfortable. The breakfast was good. The first night I was exhausted, unpacked all my belongings. I was getting ready to go to bed and went into the bathroom. There was a cockroach in there. I called the front desk and told them. They offered to move me but I was too tired. They said the maintenance person would be in at 8am. I told them they could come and spray then. Not sure if they did. I didn't see any more roaches until my last night there. So maybe they didn't spray after all.
Comment from Hotel Management
Nov 26, 2014 by Denise FOM, Hotel Management
Gail, I'm so sorry you had that experience. We contract with an outside exterminator and have to set an appointment. Again I'm sorry for your creepy experience.
5 out of 5
Recommended
for Business Travelers
by Pamelafrom corrales

convienence with mountain beauty

Posted Nov 18, 2014 on Hotels.com
the location was good
Comment from Hotel Management
Jan 31, 2015 by Denise FOM, Hotel Management
Pamela, Thank you for your review. We're happy you choose to stay with us.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Midland, TX

Great staff and great location!

Posted Nov 17, 2014
Our family stayed here for 5 nights total. The location was close to all the tourist attractions as well as restaurants. We were very impressed with the hospitality of the front desk staff. They went above and beyond our expectations. The rooms were very well kept and comfortable. We would definitely stay at this hotel again.
Comment from Hotel Management
Nov 26, 2014 by Denise FOM, Hotel Management
Rachel, People who work in hospitality generally do it because of wonderful guests like you! Glad you had a good time, come see us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 16, 2014
Very nice and helpful staff, convenient location near the Broadmoor.
Comment from Hotel Management
Nov 25, 2014 by Denise FOM, Hotel Management
Thank you for such a nice review! We were happy to be of service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 27, 2014
My husband and I stayed here for 3 nights. The front desk and housekeeping staff were very nice and friendly. I was pleasantly surprised on the variety of food available at the breakfast. I don't typically see warm food served at these free breakfasts. Overall, we were very pleased with our stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Guilford, CT

Posted Oct 24, 2014
Pros: Staff was all very nice and helpful. Room rate and location of hotel for our needs was great.
Cons: The ventilation in the bath room needs to be improved. There also seemed to be the smell of smoke in the room even though it was a non smoking room.
Overall, the stay was quite pleasant. Ease of getting on/off highway, closeness to our destination at Fort Carson, and hotel staff made the stay worth it. Hotel provided plenty of info for local attractions. Shopping and food venues were abundant and close by.
4 out of 5
Recommended
by Andrewsfrom Arvada Co

Posted Oct 23, 2014 on Hotels.com
Nice for the night.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom G

So much better than expected!

Posted Oct 22, 2014
When I booked this hotel on sale for 3 nights, I wasn't expecting too much. I was just looking to save some money. We were so pleasantly surprised. Expedia mentioned nothing about the exercise equipment, indoor pool and hot tub, and outdoor patio area! My only upset is I wish I had looked more into this place to know to bring swimsuits for our family. Every staff member we came in contact with was incredibly pleasant and helpful. The parking lot was very well lit. We were able to see our car from our room, and enter through a secure back door if we wanted to. The room was clean and well stocked with towels and other essentials. I wish I could say every place I've stayed for this price was as great. I would definitely stay again and recommend to anyone traveling to Colorado Springs.