Seasonal outdoor pool

Reviews of Econo Lodge Downtown

2 out of 5
Econo Lodge Downtown
714 N Nevada Ave, Colorado Springs, CO

Reviews

6.4
Rating 10 - Excellent. 82 out of 473 reviews" "
Rating 8 - Good. 129 out of 473 reviews" "
Rating 6 - Okay. 109 out of 473 reviews" "
Rating 4 - Poor. 65 out of 473 reviews" "
Rating 2 - Terrible. 88 out of 473 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay for a few days. The exterior was not the best but I was satisfied as a solo traveler.
Stayed 2 nights in Mar 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Frenton

Liked: Amenities
Stayed 2 nights in Jan 2024

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I rented my husband a room for the night and everything was fine until he went to check out the next morning. One of the managers blamed him for trying to steal towels when they were sitting right on the floor. Then another employee got in his face and was trying to steal the deposit for the towels that were in the room the whole time. They completely lied, tried to steal his deposit and told him never to come back again after he did nothing. I would never recommend this place to anyone
Stayed 1 night in Jan 2024

8/10 Good

theresa

Stayed 4 nights in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Mijonne

Liked: Cleanliness, staff & service, property conditions & facilities
No issues and friendly helpful customer service.
Stayed 1 night in Nov 2023

8/10 Good

ian

Liked: Amenities
Quiet, convenient , and cozy. Give the water a min to warm up and it’s hot!
Stayed 4 nights in Nov 2023

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Angel on Nov 20, 2023
Dear Rosemary, Thank you so much for the great rating! We're glad you had a nice stay with us. We hope to see you again! Kind Regards, Econolodge Downtown Management

8/10 Good

Dellalee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was night! Room was clean and nice! Easy parking very quiet and I liked the way the rooms are! Thank you for a good night! I will return for another stay stay. If needed!
Stayed 1 night in Nov 2023
Response from Angel on Nov 19, 2023
Dear Dellalee, Thanks for the great review! We're happy you enjoyed your stay with us and can't wait to have you back! Sincerely, Econolodge Downtown Management

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, especially Angel. Good bed. Warm clean room. Only complaint is low pressure in the shower. Otherwise great simply place.
Stayed 1 night in Nov 2023
Response from Angel on Nov 12, 2023
Dear Jim,Thanks for the great review & rating! We're glad to hear you're happy with our rooms and hospitality. It's always lovely to hear when someone notices. We greatly appreciate you and your business. Kind Regards,Econolodge Downtown Management

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
I really like this place. I stay here regularly for work trips. The facility is nothing fancy but I don’t need anything fancy. I need a clean and friendly place with a comfortable bed and that’s what this is. The staff is exceptionally nice. Especially the woman named Angel Who works afternoons and evenings. A very pleasant person who I’ve come to enjoy very much. If I have any complaints at all, it’s the weakness of the water pressure in the shower. The showers are nice and warm but the water does not come out with any force. Otherwise this is a great place.
Stayed 2 nights in Oct 2023
Response from Angel on Nov 12, 2023
Dear Jim,Thank you so much for the great rating, kind words and detailed feedback! We are delighted to hear that you always have a pleasant stay. We do our very best to make sure our guests feel welcomed and comfortable here so it's nice to hear that it shows! See you next trip!Econolodge Downtown Management

6/10 Okay

William

Stayed 3 nights in Oct 2023

6/10 Okay

Samuel

Liked: Cleanliness
Stayed 1 night in Oct 2023

6/10 Okay

Leilani

Traveled with family
Disliked: Property conditions & facilities
We decided to take a gamble as it is right by CC. So convenient to the college and downtown. But it could use an upgrade. You can hear everything and smell cigarette smoke in the room. Door looks like someone has tried to break-in the past. Despite its flaws, overall, it wasn't a bad stay.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Angel on Oct 18, 2023
Thanks for the great rating! We hope to see you again!Econolodge Management

8/10 Good

Deborah

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

6/10 Okay

Daniel

Traveled with family
Liked: Staff & service
.
Stayed 3 nights in Oct 2023

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

2/10 Terrible

Jesse

Disliked: Cleanliness, staff & service, property conditions & facilities
Kevin at the front desk was super rude. Went to get replacement sheets at 5:30 a.m. (I accidently spilt water on originals) and he gave me a very hard time about it. Demanding a bunch of questions. Even went so far as to say I smelled like I'd been drinking, I had came from a wedding the night before and had wine. Very unnecessary transaction. I was not being a nusance nor was I speaking to him in such a way to warrant his disrespect. When I asked whether or not he could give me new sheets, he told me he could not, I asked if they stored them onsite at the property - his response was "what are you going to break in?" He told me if I didnt like it I could leave. I did not understand why he was overly abrasive and unnecessarily rude based off a simple request for clean linen. I will never stay at an Econolodge again. The conduct of this staff member was unnecessary and completely unacceptable.
Stayed 3 nights in Sep 2023

10/10 Excellent

Abel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what we liked more than the great staff was that we were close to everything by car and walking. would definitely stay here again.
Stayed 4 nights in Sep 2023
Response from Angel on Oct 18, 2023
Thanks for the great review and rating. We're glad you took a chance on us! Everyone here really does work hard to make sure things are just right for our guests. It is always lovely to hear when someone notices! We hope to see you again!-Econolodge Management

4/10 Poor

John

Business traveler
Disliked: Cleanliness, property conditions & facilities
There are dive bars & dive motels. A new vinyl floor is the only noticeable upgrade. The outside concrete steps leading to the 2nd level are cracked & crumbling, very dangerous.
Stayed 2 nights in Sep 2023

6/10 Okay

Katherine

Disliked: Cleanliness
I do not recommend. Dirty and overpriced
Was just passing in town and needed a cheap place to book for the night. It was definitely over priced at 100 per night. The condition of the hotels wasn’t great and is more like an hotel. The parking lot was filled so the man that works overnight told me to park on the street. He gave me creepy vibes when he asked for my ID and credit card. WiFi password didnt work. The worker at the desk saw me and my boyfriend walking up together and look surprised I was with him as if he was plotting something if I was alone. The bathroom was dirty and had dirt stains in the tub and hair all over the bathroom sink, floor and shower. The tub was filled with dirt and chipping paint. The next day the front desk person started calling at 10:30a telling us we got 30 mins left to be out. Which stopped us from getting ready cause we had to go answer the phone since she kept calling. At exactly 11am we was walking out the room and the phone started ringing AGAIN and it was her calling to tell us to be out. I do not recommend at all.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Heartbroken
Spent a night in downtown to catc didn'th a concert. Had to change rooms because the deadbolt didn't latch right. Moved to a new room that had dirty floors. A diaper was still wedged between a desk and wall. Checked out the next morning but forgot my camera in the room. When I called back a couple hours later they said they hadn't found one. Which is really sad because the camera had pictures from a trip to Yellowstone on it.
Stayed 1 night in Aug 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

Roy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is an older property. It was affordable. I like the location and felt the area was safe.
Stayed 2 nights in Aug 2023
Response from Angel on Oct 18, 2023
Thanks for the great rating & review! -Econolodge Management

8/10 Good

Wafaa

It was clean property and a quiet place. the best thing is the location, it's very close to the downtown.
Stayed 1 night in Aug 2023

10/10 Excellent

DONGHAK

Liked: Room comfort
Stayed 3 nights in Aug 2023
Response from Angel on Oct 18, 2023
Thanks for the great rating! -Econolodge Management

4/10 Poor

Reine

Traveled with family
Disliked: Staff & service
Know what to expect, then decide. Poor experience!
We arrived during a shift change at 10pm CDT after traveling all afternoon/night from EDT, so for us it was 12amEDT. The outgoing clerk would not check us in and had us wait for 10 mins for the person who was coming in, and late, to do it. With no acknowledgment of us waiting, he proceeded to do what ever it was he does at the computer right in front of us, never looking up or saying a word. I waited in disbelief. After about 5 mins, he looked up and asked for my ID. After that process and 20 mins later, I went to the room assigned to me and the key would not work. Went back to the office, confirmed the room number, was given another key and that one also didn’t work. He had me wait while he completed another check in, then walked me to the room and his key didn’t work either. Next room smelled bad and had gnats everywhere. Almost an hour after arrival, and 3 rooms later, we had a room. Now this Motel is usually ok. I’ve stayed here a few times before because my daughter attended CC and the location is ideal. The rooms are old and poorly kept, but usually clean. Customer service tends to be, ok. It’s been over a year since I’ve been back and this has been very disappointing and frustrating. I won’t be staying again.
Stayed 1 night in Aug 2023

8/10 Good

RICHARD, LUBBOCK

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
small parking lot if you don't get in on time you have to park on side street
Stayed 2 nights in Jul 2023

10/10 Excellent

Michel

Stayed 1 night in Aug 2023

4/10 Poor

TL

Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Only real complaint was we had no water pressure for a shower and the room smelled bad so we had to buy a room deodorizer.
Stayed 2 nights in Jul 2023

8/10 Good

Dianna E., Grand Junction

Everything was fine except the floor was filthy.
Stayed 2 nights in Jul 2023

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, rooms clean, property clean, parking was tight but that was the only problems , safe & clean
Stayed 1 night in Jul 2023

10/10 Excellent

Leonel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
At first I thought we were at a very bad hotel but later on the room was great the thing I loved the most was the AC and let's not talk about the bathroom it was big enough for the price and the beds were big as well I loved it here compared to the hotel I stayed at the next day that was the ghetto straight up
Stayed 1 night in Jul 2023

4/10 Poor

Joe

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The lodge got us through one night but the room was run down, dirt, mold, tiles, missing, doors didn't close, etc. We wouldn't stay again.
Stayed 1 night in Jul 2023

8/10 Good

JASON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, comfortable option for on a budget
Probably the most affordable accommodations near downtown Colorado Springs. Have stayed here several times & will continue to do so. Great value, convenient & a good option for short-term stay. Parking can get a little tight at times, but have always been able to find a spot & maneuver in & out. Motel draws a blue collar/affordable clientele, but never any issues. Downtown Colorado Springs is about a 10-minute walk or so, which is a nice touch to be walking distance.
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Clean room. Good king-size bed. Reception at check-in was officious, and not friendly.
Stayed 1 night in Jul 2023

2/10 Terrible

Savanna

Stayed 3 nights in Jul 2023

8/10 Good

valerae

Liked: Cleanliness
Room was okay..the breakfast available was non existant.
Stayed 5 nights in Jul 2023

10/10 Excellent

bret

Stayed 2 nights in Jul 2023

8/10 Good

Amber

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place for an overnight stay

8/10 Good

Donna

Liked: Cleanliness, staff & service
Property was clean and well serviced. Bathroom was in need of update for water fixtures. Hot water faucet leaked.
Stayed 2 nights in Jul 2023

8/10 Good

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

June

Liked: Cleanliness, staff & service
Ok for a place to rest
Stayed 2 nights in Jun 2023

8/10 Good

Mindy

Stayed 2 nights in Jun 2023

4/10 Poor

Clarence

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Just what I was looking for! Affordable, clean, walking distance to downtown & several attractions I was interested in. Super cute neighborhood. Very friendly and helpful staff. No evidence of eco-friendliness (individual shampoo, lotion bottles; don't recall seeing recycle bins for recyclable items).
Stayed 2 nights in Jun 2023

8/10 Good

Mike

Stayed 1 night in Jun 2023