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I like Fairfield Inn brand. That said, this facility is okay but not great. The decor is a bit dated and the parking lot has some giant potholes. The employees were very friendly and very helpful. All in all, you pay a little more for the Fairfield name so I expect the property to be worth it. This property is borderline.
Note: Old Chicago and Outback Steakhouse are very close.
There is a pool but no hot tub.
I've stayed at this property several times over the years and service, price point, cleanliness, location keeps me coming back. Wonderful hot breakfast.
Yvonne
Stayed 1 night in Nov 2023
8/10 Good
Aaron
Traveled with family
Nov 5, 2023
Liked: Staff & service
Only service the rooms every other day.
Aaron
Stayed 2 nights in Nov 2023
Response from Rianna on Nov 5, 2023
Thank you for your feedback, we do apologize for the inconvenience this may have cause. Thank you for letting us know about housekeeping services we will make sure to follow up and make sure our guest gets the services they need.
Appreciate the cleanliness and well maintained room
Kirk
Stayed 1 night in Oct 2023
Response from Jenee Williams on Nov 13, 2023
Hi Kirk, your kind words about your stay at our location are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!
The place was clean and comfortable. Good price. Service very good. Customer service excellent.
Malgorzata
Stayed 1 night in Oct 2023
Response from Jenee Williams on Nov 13, 2023
Your review made our day, Malgorzata. We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoyed staying with us and found the customer service to be as excellent as we strive for it to be! We couldn’t create/provide the guest experience that we do without great customers like you! Thanks for choosing us to deliver a clean, comfortable and inviting room and we can’t wait to see you again!
We really appreciate you taking the time to leave us a review, Darwin. Your feedback helps us improve our services and products. We’re thrilled to hear that you enjoyed your experience with us and we can't wait to see you again soon!
Everything was fine. Someone should fix all the potholes, though.
ira
Stayed 1 night in Sep 2023
10/10 Excellent
Steven
Sep 21, 2023
Steven
Stayed 1 night in Sep 2023
Response from Jenee Williams on Nov 13, 2023
Steven,Thank you so very much for taking the time rate us - and we appreciate you and are so glad to hear that your experience was a 5/5! We are thrilled that you enjoyed your stay here at our home away from home and genuinely hope to see you again soon!
8/10 Good
Lawrence
Sep 21, 2023
Lawrence
Stayed 1 night in Sep 2023
10/10 Excellent
Andrea, Lawrence
Sep 19, 2023
Andrea
Stayed 1 night in Sep 2023
Response from Warmest regards, Jenee Williams on Nov 13, 2023
Dear Andrea,Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you enjoyed your experience with us and we appreciate your kind words. We hope to see you again soon!
8/10 Good
Douglas
Traveled with family
Sep 11, 2023
Liked: Staff & service
Good stay, we checked out one day early. We were charged for parking which has not happen before previous stays. We checked out one day early we’re still charged for parking. This is not the Marriott way of doing business. Will not stay at this property again.
All wonderful, staff, room condition, cleanliness. I checked out very early in the morning, so didnt experience tgeir breakfast, but the breakfast lobby looked like one of the best I've see, even with a little free take one/leave one library.
it was very nice and well taken care of. The staff was super nice.
DEANNA
Stayed 2 nights in Jun 2023
6/10 Okay
Susan
Jun 7, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The beds were horribly uncomfortable and the pillows weren’t that much better. Shower curtain was stained and the ceiling in the bathroom looked like it was going to collapse after the patchwork that was previously done to it.
The staff was great though!!
Susan
Stayed 2 nights in Jun 2023
6/10 Okay
Sara
Traveled with partner, Traveled with family
May 17, 2023
Liked: Staff & service, amenities
Probably one of the roughest (less clean, not as well-kept) Marriott properties I've visited. Staff were friendly and helpful.
Great location! The rooms are very clean. The front desk receptionist in the evening and in the morning are phenomenal! Very friendly, professional and helpful. I recommend this hotel to my family snd friends.
Everything was nice. We were well greeted and offered options on rooms. The morning attendant was also very helpful and kind. My disappointment was breakfast. The eggs were fake and way overcooked. The oatmeal was like dried-up mud and no milk or brown sugar was available to make it edible. They did have the option of cereal, make-your-own waffles, yogurt, and blueberry muffins.
We were having a stressful time, a family funeral, and discovered that our home was being threatened by a wildfire. The hotel staff were so kind. My daughter was in a wheelchair and my husband had to run home to help with the fire. The staff helped us up to our room, left us a beautiful card with messages signed by all the staff! The fire is out and the Memorial Service was beautiful! The staff helped comfort us in a great time of need! Thank you to all of you!!!!
Room was adequate. Hard to control the temperature at night. The pool needing some upgrades and TLC. Was not able swim long due to the intense chemical smells in the pool room.
Breakfast had good very of food and was able to find something that everyone could enjoy.
Check in was easy I even got to check in early. I booked a king bed but they didn’t have it available. The room was overall clean but when I went to put my perishables in the fridge there was still food left from the previous person. Staff was so nice.