Ratings based on 188 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Iowa City, Iowa

Clean rooms and friendly staff

Posted Jun 21, 2014
Rooms were clean and housekeeping did a lovely job and were very friendly. Biggest downside was that we could hear the people above even just walking around but no noise from adjacent rooms. The breakfast was standard but they kept it stocked well. Location was good, just off the interstate (didn't hear any noise from interstate) and near shopping and dining.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alaska

A Very Nice Hotel

Posted Jun 21, 2014
Pros: Out room was clean
Cons: put an ice machine on each floor and add a spa
We stayed here two weekend nights (when the rates are a bit lower) and really enjoyed our stay. The hotel is well maintained and our room was very well appointed. Nice linens, pillows and the bed slept very well. And yes, the room was very clean. They have a pool but no spa. A nice continental breakfast is included. Our room had a fridge and microwave. The only negative was that there is only one ice machine for the whole hotel and we had to go down two floors for it.
5 out of 5
Recommended
for Everyone
by JD from NM

Posted Jun 17, 2014
We stayed at the Fairmont while visiting family in Colorado Springs. It was close by and a very nice place. We will likely stay there again.
5 out of 5
Recommended
for Families
by T from Arizona

Family Visit

Posted Jun 16, 2014
Pros: Breakfast and quietness of room.
Cons: Have gluten free breakfast option possibly.
Location: Excellent location, close to everything.
Breakfast was hot and great variety. Rooms quiet and clean. Will definitely stay again. Very pleased!! Location of hotel was perfect, out my window were ducks wandering around. Just a beautiful view and stay. Will be back in a few months.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 16, 2014
Nice place, clean, personable staff. The breakfast was much better than I usually find in a hotel.
4 out of 5
Recommended
for Everyone
by Rian from colorado Springs, Colorado

Clean, comfortable and locates near everything!

Posted May 7, 2014
Had a great stay here, room was very clean and comfortable. Breakfast was delicious anf filling, and its located near everything! (Movie theatre, target, gas station, restaurants) lots to do! Pool was small but still fun! Definitely would stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place

Posted Apr 7, 2014
Nice for the price, good location. Clean and quiet, nice staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel with extremely helpful staff.

Posted Mar 30, 2014
Very comfortable. Good breakfast and very helpful and kind staff
2 out of 5
by A verified traveler

Nice views surrounding hotel, but was harassed.

Posted Mar 20, 2014
Even though this is a so called "pet friendly hotel", I was harassed for having my dog there. After a long day of traveling to get there, me and my girlfriend went out to eat, just to get a phone call from the hotel staff within 25 minutes. They asked us to return to the hotel due to our dog crying and people complaining about the noise. I agreed to return to the hotel once my food was ready to take to go and went as fast as I could. Within 5 min they were calling me back again, this time allowing a customer to take the phone and threaten for me to come back to the hotel or she would call law enforcement. When I told her I was on my way, she then tried accusing me of threatening her. That is when I got fed up and just hung the phone up. I left the restaurant without receiving my food and rushed back to the hotel to find my dog running around on the lobby level. She was unattended and not on a leash. When I got her and brought her up to my room, two women were lingering outside my hotel room door waiting for me. They tried arguing with me and my girlfriend and left a harassing note outside my door. I found out the hotel staff took my dog outside without a leash and without my permission. I also had to still pay the $25 pet fee even though my pet was barely at the hotel, seeing how we had to take her everywhere we went due to avoiding anymore harassment. I think the staff handled this whole situation poorly and I did not feel welcome and actually feel like I waisted my money.
5 out of 5
Recommended
for Everyone
by Catalina from rowlett, tx

GREAT value!!

Posted Mar 16, 2014
Front desk staff was so friendly and accommodating! Breakfast was fantastic. The last minute rate on expedia was just what we were looking for!